FacilityOS 2026: Benefits, Features & Pricing

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Wondering if FacilityOS is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FacilityOS

4.6

(131)

Pricing

Starting at $199.00 per month

About FacilityOS

iLobby is the global leader in facility and visitor management for complex enterprises and regulated industries. Deployed across more than 6,000 sites worldwide, iLobby's FacilityOS platform powers complex work environments by optimizing and automating key facility processes to achieve regulatory compliance, enforce safety protocols, and drive site security requirements.

FacilityOS is an end-to-end Facility Management platform, consisting of multiple independent functional modules for visitor management, emergency and evacuation management, physical visitor and contractor access control, and package collection and verification. These powerful modules address specific functional areas and when used in combination, provide a fully integrated, holistic facility and visitor management solution.

Visitor Management - Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS™ streamlines and automates visitor management so you can improve workplace safety, security and compliance.

Emergency and Evacuation Management - EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid...

FacilityOS Screenshots

FacilityOS Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

VisitorOS Corporate

$199.00

per user, per month

Plan includes:

Hardware & software pre-configuration & deployment
Ongoing hardware repairs and support
Unlimited real-time notifications (SMS Email Call)
Mobile app
Active directory integration
Singe Sign-On
Custom branding sign-in flows
Unlimited export visitor data

VisitorOS Enhanced

$275.00

per user, per month

Plan includes:

Touchless sign-in
Advanced pre-registration workflow
Microsoft Outlook events plugin
Badge printing & templates
Black & white badge printer

VisitorOS Enterprise

Pricing available upon request

Plan includes:

Employee sign-in pass
Global messaging for address book
Custom questionnaires
Assisted sign-in
Approve/deny visitors
Watchlists
iOS barcode scanner for IDs
Cellular data connection

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FacilityOS Features

Popular features found in EHS Management
Alerts/Notifications
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Management
Hazardous Materials Management
Inspection Management
Occupational Health Management
OSHA Recordkeeping
Safety Training Management
Waste Management
More features of FacilityOS
Access Controls/Permissions
Access Management
Activity Dashboard
Activity Tracking
Alarm Management
API
Asset Assignment
Asset Lifecycle Management
Asset Tracking
Attendance Tracking
Audit Management
Audit Trail
Authentication
Badge Management
Barcode/Label Management
Barcoding/RFID
Campus Notifications
Chat/Messaging
Check-in/Check-out
Communication Management
Contact Database
Contact Management
Corporate/Business
Customizable Reports
Data Extraction
Data Import/Export
Data Security
Delivery Management
Delivery Tracking
Digital Signature
Disposal Management
Document Storage
Duplicate Management
Email Alerts
Email Management
Emergency Notification
Employee Directory
Employee Management
Equipment Tracking
Event Management
Fixed Asset Management
Funding Source Tracking
GPS
Historical Reporting
ID Scanning
Incident Management
IT Asset Tracking
Job Management
Location Tracking
Mass Notifications
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Multi-Language Alerts
Multi-Location
Offline Access
Package Tracking
Photo Capture
Pre-Registration
Print Management
Purchase Order Management
Push Notifications
QR Codes
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Returns Tracking
Risk Alerts
Role-Based Permissions
Safety Incident Management
Search/Filter
Security Management
Self Check-In/Check-Out
Self Service Portal
Shipping Management
Signature Capture
Single Sign On
SMS Messaging
Status Tracking
Templates
Third-Party Integrations
Two-Way Communication
User Management
User Profiles
Visitor Management
Watch List
Wireless Internet Access Control
Workflow Management

FacilityOS Integrations

OneLogin

Microsoft Outlook

Okta

Slack

Gmail

Google Calendar

See all 8 integrations

FacilityOS User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

24%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.6

Functionality

4.4

Rodrigo T.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed October 2024

Optimal Visitor Management System

iLobby is a tool for managing the flow of visitors in facilities, not for cybersecurity directly. However, its indirect use has significantly contributed to improving our company's security posture.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iLobby is the perfect solution for handling high visitor traffic. Its seamless integration with access control, security systems, and active directories streamlines information management and enhances security.

Cons:

I have no negative comments about this tool.

Vendor Response

Thank you for sharing your experience! We're thrilled to hear that iLobby has streamlined your visitor management and enhanced security at your facility. It's great to know that the integrations have been beneficial, and we appreciate your positive feedback.

Replied October 2024

Verified

Reviewer

Pharmaceuticals

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed February 2025

iLobby is best as VM software.

Using iLobby is a good experience, especially for businesses seeking to update and simplify their visitor management procedures.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iLobby is a fantastic visitor management system designed to increase workplace efficiency and improve security.

Cons:

It has limited offline functionality and has some customizable complexity.

Reasons for switching to FacilityOS

It has compliance complexity and offline functionality.

Vendor Response

Thank you for your feedback! We’re glad to hear that our solution has made visitor management a smoother and more efficient experience for your business. It’s great to know the system is meeting your team’s needs, and we appreciate you sharing your experience!

Replied March 2025

Leanne G.

Verified reviewer

Government Relations

51-200 employees

Used weekly for less than 6 months

Reviewed January 2026

Facility OS feedback

Overall, my experience with FacilityOS was mostly positive. Once I got past the initial learning curve, it became a really useful tool for staying organized and keeping track of daily tasks. Having everything in one system made work easier and helped cut down on confusion and missed details. There were moments where the system felt a little slow or had more steps than necessary, which could be frustrating, but it didn’t take away from the overall value. I liked being able to see updates in real time and knowing everyone was working from the same information. Over time, it became something I relied on regularly, and it definitely helped make managing work more efficient and less chaotic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about FacilityOS was how easy it was to use and how everything was in one place. I didn’t have to jump between a bunch of different systems to get things done, which made daily tasks a lot smoother and less frustrating. The layout was simple and pretty straightforward, so it didn’t take long to figure things out, even when dealing with more detailed tasks. I also liked that you could customize it to fit what your team actually needed instead of being stuck with a one-size-fits-all setup. The real-time updates were helpful too, especially for keeping track of issues and staying on top of work. Overall, it just made managing things feel more organized and less stressful.

Cons:

What I liked least about FacilityOS was that it could feel a bit overwhelming at times, especially when you were first learning how to use it. There were a lot of features and options, which was great in the long run, but at the beginning it sometimes felt like too much all at once. Some tasks took a few extra steps to complete, which could slow things down when things were busy. I also noticed that certain parts of the system didn’t feel as smooth or intuitive as others, so you had to click around a bit to find what you needed. Once you got used to it, it was manageable, but the learning curve could be frustrating at first.

Christina S.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

iLobby Review

This software is a great asset because it allows our guests to check themselves in without my presence or assistance. Because there are times when I can't be present to greet our guests this allows the check-in and check-out process to go smooth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is easy to use and for the most part self sufficient. I don't have to be present for people to use it. The software is easy to manage and keep updated.

Cons:

The biggest challenge I have is the printer and the kiosk break communication occasionally and there's not much to do but call for customer service at times. There have been a few times when my system was down for a short time until the system corrected itself. When I have large groups checking in, it does take a while for them to check in, because of the slow communication with the printer. This causes impatience with guests at times.

Reasons for choosing FacilityOS

Pricing and ease of use played a key part in our purchasing decision.

Nava A.

Verified reviewer

Commercial Real Estate

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2025

Flexible but Not Plug-and-Play”

Ratings Breakdown

Ease of use

Functionality

Pros:

you pick and choose what parts you need. works for big, multi-site operations. works for big, multi-site operations

Cons:

Takes effort to set up: because it's so modular, onboarding and configuration can be time-consuming.

Ashley M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Easy and dependable

Will definitely keep using. Fun features yet to be implemented.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to integrate, good customer service, easy to learn how to use, even technologically illiterate can use.

Cons:

Need to use customer service often, but they are responsive

Reasons for switching to FacilityOS

Crashing often, timing out, not as user friendly.

Vendor Response

Thank you for sharing your feedback. We’re glad to hear that our solution has been easy to integrate and simple to use. It’s also great to know our customer service team has been responsive and helpful!

Replied December 2024

Emily K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2019

iLobby is a great solution for digital attendace

Overall this is a very useful and innovative software. It gives our gym a professional and technologically advanced atmosphere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about this software is you can you use this software on a desktop OR a tablet. It's professional looking and it allows you to take a picture of your member and visitors for easy identification

Cons:

My only complaint about this software is that there is no monthly billing option. You have to pay annually.

Reasons for switching to FacilityOS

MindBody attendance software was not compatible with a desktop computer.

Jeffrey E.

Verified reviewer

Packaging and Containers

10000+ employees

Used weekly for less than 2 years

Reviewed September 2025

Manufacturing Site must have

Facility OS is a Great tool for managing visitor access and safety, especially in regulated environments like our Blaine facility. Its core functionality—automated check-ins, compliance tracking, and host notifications—makes it a valuable asset. -Jeff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Use: Users praise its intuitive interface and smooth check-in process,Real-time reporting and audit trails help meet regulatory standards.

Cons:

occasional technical hiccups and admin setup challenges. Switching between FacilityOS and VisitorOS can be confusing for new admin

Mmoham M.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

A reliable visitors management tool

iLobby introduction in our security systems has eased visitors management and enhanced compliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software has enabled us to provide a secure work environment at an affordable price.

Cons:

iLobby is proved to be the best of all times. No dislike

Vendor Response

We’re delighted to hear that iLobby has helped create a secure environment while streamlining visitor management and enhancing compliance at your facility!

Replied January 2025