PEAK 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PEAK

4.7

(69)

Pricing

Starting at $995.00 per month

About PEAK

PEAK, a superior building analytics SaaS platform by CIM, streamlines property portfolio management using data, smart automation, and machine learning. The platform elevates efficiency, sustainability, and tenant satisfaction by providing advanced monitoring, easy task delegation, real-time teamwork, a centralized workflow, and data-driven insights into property operations, team performance, and energy management. Revolutionize property management and operational processes with PEAK's all-encompassing solution.
The main benefits of PEAK include:

Enhanced efficiency: Streamline property operations, reduce downtime, and optimize resource utilization.
Improved sustainability: Monitor and manage energy consumption, reducing environmental impact and emissions.
Tenant comfort: Ensure optimal thermal comfort and indoor air quality for better tenant satisfaction.
Advanced monitoring: Continuous 24/7 monitoring of building equipment to identify issues and anomalies.
Data-driven insights: Make informed decisions based on comprehensive operational data and performance metrics.
Simplified task assignment: Easily delegate tasks to team members, improving collaboration and issue resolution.
Cen...

PEAK Screenshots

PEAK Pricing and Plans

Starting price: $995.00 per month

Free Trial

Free Version

Basic

$995.00

flat rate, per month

No plan information available

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PEAK Features

Popular features found in HVAC
Billing & Invoicing
Calendar Management
Customer Database
Electronic Payments
Inventory Management
Location Tracking
Maintenance Scheduling
Mobile Access
Service History
Technician Management
More features of PEAK
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Benchmarking
Collaboration Tools
Commercial Properties
Cost Analysis
Customizable Reports
Data Import/Export
Data Visualization
Document Storage
Email Alerts
Emissions Monitoring
Energy Management
Energy Monitoring
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Fixed Asset Management
Greenhouse Gas Tracking
Historical Reporting
Incident Management
Inspection Management
Job Management
Job Tracking
KPI Monitoring
Load Management
Machine Learning
Maintenance Management
Monitoring
Multi-Location
Multiple Data Sources
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Progress Reports
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Routing
Search/Filter
Status Tracking
Task Management
Vendor Management
Visual Analytics
Workflow Management
Work Order Management

PEAK Integrations

Slack

Microsoft Teams

Twilio

PEAK User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

28%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.8

Functionality

4.5

Daniel H.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

PEAK Partnership

Have had a phenomenal experience with the product and customer support team. We have had great success collaborating and working together to further grow both teams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have had tremendous collaboration with and assistance from the CIM team in deployment of PEAK. There was an upfront learning curve for us, but this was alleviated with help from their team. We are now able to quickly get site equipment and data quickly online which is very important to our team.

Cons:

There is still a hurdle for us in quickly deploying rules. This has gotten much better and is something our teams are working through. We had used other software in the past and some of the hurdles were self-created with how we "always used to do things." The CIM team has worked with us to make this process easier.

Reasons for choosing PEAK

Note: other softwares in addition to those listed were considered. We vetted numerous options and chose PEAK as a combination of cost effectiveness, the support team, and growth potential. The platform was also an added bonus.

Reasons for switching to PEAK

We switched from Key2Act's Connect software and internal use. Costs and growth potential were the biggest reasons for switching.

Vendor Response

Hi Daniel, Thank you for the fantastic feedback, it means a lot to hear that your experience with PEAK and our team has been so positive. We truly value the collaborative partnership we've built with you and your team. It’s great to know that onboarding is becoming more streamlined, and we appreciate your openness around the learning curve and rule deployment. We're committed to making that process even smoother, and we’re glad to be on the journey with you. – The CIM Team

Replied July 2025

Perran C.

Verified reviewer

Facilities Services

5001-10000 employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

CIM PEAK Platform

The CIM team are a pleasure to work with and understand the specific requirements of our client sites. They have demonstrated patience and are extremely flexible when it comes to some of our client demands

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a user I have found it very insightful and informative regarding otherwise unseen issues with the building plant systems. Overall, I am pleasantly surprised with how well the CIM Peak system can obtain information and alert us to various issues for the building and how it can also provide potential rectification methods to solve the problem. The portal and interface is very easy to use and easy understand the data

Cons:

I have so far found no negative issues with the system. Everything is working well for me at the moment.

Reasons for choosing PEAK

Price point, ease of deployment, capability to diagnose and recommend actions

Vendor Response

Hi Perran, Thank you for such a thoughtful and encouraging review. It’s fantastic to hear that PEAK has helped uncover and address hidden plant system issues, and that you’ve found the platform easy to navigate. We’re especially glad our team’s flexibility and understanding have made a difference across your client sites. We truly value the partnership and appreciate your kind words. Please feel free to reach out anytime—we’re always here to support you. – The CIM Team

Replied July 2025

Sam T.

Verified reviewer

Commercial Real Estate

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2023

Great System

have picked up on issues with the BMS and HVAC equipment that otherwise we would of not known about. Working with CIM has been great has they have help us to navigate the site and also to change the parameters as required.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Working with the team to help resolve the issues and to try and make it more user friendly.The Peak platform has alot of good information to help Building Managers/ Facilities Managers to keep the buildings running at a good level.

Cons:

hard to navigate the site sometimes and trying to understand the data.

Vendor Response

Hi Sam, Thanks for your feedback, it’s great to hear PEAK has helped surface BMS and HVAC issues that might’ve gone unnoticed. We’re also glad our team’s been able to support you in making adjustments along the way. We hear you on the navigation side, and we’re continuously working to make the experience simpler and more intuitive. – The CIM Team

Replied July 2025

Garry B.

Verified reviewer

Supermarkets

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2025

CIM Peak: A Critical Asset for Data-Driven Decision Making

CIM Peak is undeniably a valuable tool that offers significant advantages in streamlining operations, enhancing data visibility, and supporting informed decision-making. Its robust features and comprehensive capabilities make it an essential asset for professionals seeking to optimize performance and drive efficiency. The platform’s ability to integrate complex data and deliver actionable insights contributes meaningfully to operational excellence. As I continue to familiarize myself with its functionalities, I recognize its potential to transform workflows and improve outcomes. I appreciate the opportunity to work with such a powerful system and look forward to leveraging its full capabilities to achieve strategic objectives.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The information that has been made available is exceptionally valuable and greatly contributes to a deeper understanding of the subject matter at hand. Its clarity, relevance, and comprehensiveness are highly appreciated, as they facilitate informed decision-making and enhance overall productivity. I sincerely acknowledge the effort and diligence involved in compiling and presenting such useful data. This resource serves as an indispensable reference, and its accessibility is commendable. Thank you for providing such a well-organized and insightful compilation. It reflects a strong commitment to excellence and support, which does not go unnoticed and is genuinely appreciated.

Cons:

Mastering the use of CIM Peak has presented certain challenges, and I occasionally find the learning process to be slower than expected. While I recognize the platform’s powerful capabilities and potential benefits, navigating its features and functionalities can be complex at times. I remain committed to improving my proficiency and am actively seeking resources, guidance, and hands-on experience to enhance my understanding. I appreciate any support provided during this journey, as I am confident that with continued effort and patience, I will become more adept at utilizing CIM Peak effectively to achieve meaningful and productive outcomes.

Luke C.

Verified reviewer

Environmental Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Driving HVAC Performance with Real-Time Insights

PEAK has been a transformative tool for optimising HVAC performance. By combining real-time analytics with actionable insights, it has helped us move from reactive maintenance to proactive, data-driven decision-making. The support team have been responsive, and the platform continues to add measurable value by improving efficiency, cutting energy costs, and reducing carbon impact.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform provides clear, real-time visibility into HVAC system performance. Its automated fault detection and diagnostics (FDD) quickly highlight inefficiencies that would otherwise go unnoticed, making it much easier to identify opportunities for energy savings, improve tenant comfort, and reduce maintenance call-outs.

Cons:

The level of insight can feel overwhelming at first, especially for teams new to data-driven maintenance. It takes some time to align internal processes and resources to act on the opportunities flagged by the system. This is more of an industry adaptability problem rather than PEAK.

Dominic D.

Verified reviewer

Commercial Real Estate

10000+ employees

Used daily for more than 2 years

Reviewed June 2025

Could not ask for a better service

I don't feel stressed in any way knowing I PEAK/ CIM are looking after the building. I have been the FM here 4 years now, and since being introduced to PEAK and Team from CIM, I can happily say I am happy with the service provided.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is not just one thing I like about PEAK. The system and the Team that looks after 333George St are absolutely amazing. We have certainly been pulled out of hot water situation on many occasions by having PEAK look after the site. Thanks.

Cons:

This I have no comment towards as there isn't anything I can say I do not like about PEAK. This service has been something we have always made sure to cherish and the team are exceptional on all levels.

Vendor Response

Hi Dominic, Thank you so much for taking the time to share your kind words and for your continued partnership over the years. We're thrilled to hear that PEAK and the team have brought you peace of mind and support in managing your buildings. Your appreciation for both the platform and our people means a great deal. It’s incredibly motivating to know our service is making a genuine difference. If there's ever anything more we can do to help, please don’t hesitate to reach out. - CIM Team

Replied July 2025

Jason E.

Verified reviewer

Commercial Real Estate

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

Life with CIM

My overall experience has been very positive with significant improvement in tenant conditions and their overall experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Real time monitoring and notification of selected points on the buildings BMCS. This has allowed us to resolve issues before the tenants have been impacted

Cons:

The initial period of sorting relevant information from non-relevant information can be somewhat arduous.

Vendor Response

Hi Jason, We really appreciate you taking the time to share your experience. It’s great to hear that CIM has contributed to an improvement in tenant satisfaction and comfort that’s exactly the kind of impact we aim for. We're also glad the real-time monitoring has been helping your team stay ahead of potential issues. We understand that the initial setup can take some effort, and we’re always looking for ways to make that process smoother. Thanks again for your feedback and support! – The CIM Team

Replied July 2025

Nikki H.

Verified reviewer

Commercial Real Estate

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed March 2025

CIM Peak Platform - Essential for BAS Performance

Having experienced the significant benefits of the PEAK platform in my current building, I am enthusiastic about the prospect of implementing it across other properties managed by my company in the region. The platform's performance has not only met but exceeded my expectations, making it a valuable asset for our property management operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am extremely pleased with the PEAK platform due to its user-friendly interface, comprehensive issue notification system with troubleshooting options, and robust data tracking capabilities for energy consumption and cost savings analysis. The platform's ability to provide clear visibility into the Building Automation System (BAS) is crucial for maintaining high-efficiency performance, a task that PEAK executes exceptionally well. The comprehensive training provided by PEAK has proven to be both invaluable and essential, ensuring our team can fully utilize the platform's capabilities to its utmost potential.

Cons:

There's nothing I can say on this category.

Vendor Response

Hi Nikki, Thank you so much for your generous feedback. We're truly grateful that the PEAK platform has been valuable for your team—from the user-friendly interface to the visibility into your BAS operations. It’s incredibly rewarding to know the training and tools we’ve built are making a real difference. We’re honored by your support and excited about the possibility of serving more of your properties. — CIM Team

Replied July 2025

Anthony D.

Verified reviewer

Commercial Real Estate

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed December 2024

Facilities Manager

The CIM team are very approachable and display a high level of knowledge that they share readily. The CIM platform is a welcomed tool for use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use in the platform, information provided is clear and concise when reviewing raised concern.

Cons:

The monthly report was still a work in progress, it did quite have all the information that I was after. I am able to have separate data report provided when require.

Vendor Response

Hi Anthony, Thank you for your positive review and for highlighting the knowledge and approachability of our team. We're really pleased that you're finding the platform clear and easy to use when managing concerns. We also appreciate your feedback on the monthly reports it’s valuable insight that helps us improve. Please don’t hesitate to keep sharing your needs so we can continue to tailor our support and reporting to suit your operations. – The CIM Team

Replied July 2025

Senish S.

Verified reviewer

Real Estate

501-1000 employees

Used monthly for less than 6 months

Review source

Reviewed July 2025

Merrifield CIM Review by Senish Sen

Great experience and support from the team in setting up the account and guidance on how to use the portal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The convenience of remote readings and data accessibility. The support from the CIM team in setting up the account and working with Centre contractors to ensure proper readings.

Cons:

Reading variances that had to be looked into at the initial stages. Not all meters were set up for the remote readings as some originally installed meters installed in difficult to reach spaces and therefore were left out.

Vendor Response

Hi Senish, Thank you for your feedback! We're glad the remote readings and portal access have been helpful, and we appreciate your kind words about our team’s support. We understand the initial challenges with reading variances and meter access and are continually working to improve in these areas. Thanks again for sharing your experience we’re always here if you need anything! The CIM Team

Replied August 2025

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