PEAK 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PEAK

4.7

(69)

Pricing

Starting at $995.00 per month

About PEAK

PEAK, a superior building analytics SaaS platform by CIM, streamlines property portfolio management using data, smart automation, and machine learning. The platform elevates efficiency, sustainability, and tenant satisfaction by providing advanced monitoring, easy task delegation, real-time teamwork, a centralized workflow, and data-driven insights into property operations, team performance, and energy management. Revolutionize property management and operational processes with PEAK's all-encompassing solution.
The main benefits of PEAK include:

Enhanced efficiency: Streamline property operations, reduce downtime, and optimize resource utilization.
Improved sustainability: Monitor and manage energy consumption, reducing environmental impact and emissions.
Tenant comfort: Ensure optimal thermal comfort and indoor air quality for better tenant satisfaction.
Advanced monitoring: Continuous 24/7 monitoring of building equipment to identify issues and anomalies.
Data-driven insights: Make informed decisions based on comprehensive operational data and performance metrics.
Simplified task assignment: Easily delegate tasks to team members, improving collaboration and issue resolution.
Cen...

PEAK Screenshots

PEAK Pricing and Plans

Starting price: $995.00 per month

Free Trial

Free Version

Basic

$995.00

flat rate, per month

No plan information available

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PEAK Features

Popular features found in HVAC
Billing & Invoicing
Calendar Management
Customer Database
Electronic Payments
Inventory Management
Location Tracking
Maintenance Scheduling
Mobile Access
Service History
Technician Management
More features of PEAK
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Benchmarking
Collaboration Tools
Commercial Properties
Cost Analysis
Customizable Reports
Data Import/Export
Data Visualization
Document Storage
Email Alerts
Emissions Monitoring
Energy Management
Energy Monitoring
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Fixed Asset Management
Greenhouse Gas Tracking
Historical Reporting
Incident Management
Inspection Management
Job Management
Job Tracking
KPI Monitoring
Load Management
Machine Learning
Maintenance Management
Monitoring
Multi-Location
Multiple Data Sources
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Progress Reports
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Routing
Search/Filter
Status Tracking
Task Management
Vendor Management
Visual Analytics
Workflow Management
Work Order Management

PEAK Integrations

Slack

Microsoft Teams

Twilio

PEAK User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

28%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.8

Functionality

4.5

John B.

Verified reviewer

Real Estate

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed January 2025

A new wingman

New to it but certainly been an eye opener and the support through the installation process has been fantastic!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The level of detail now available to us and the real-time insights provided by very knowledgeable engineers!

Cons:

some parts are hard to navigate but possibly just getting use to it.

Vendor Response

Hi John, Thank you for your review and for the great feedback on your early experience with PEAK. We’re really pleased to hear the installation process has been smooth and that the insights from our engineers have made an impression. As with any new system, it can take a little time to get fully comfortable, but we’re here to support you every step of the way. Don’t hesitate to reach out if we can help make navigation even easier. – The CIM Team

Replied July 2025

Jose F.

Verified reviewer

Food & Beverages

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed September 2024

BMS Review Feedback

For the moment our experience is being very positive, we identify the tasks associated to alarms are efficiently being actioned and the feedback we are getting from different facility users is also being very positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our existing BMS lacks of a rational alarm management system during the years, now PEAK system is helping us organizing and scheduling the tasks with the utilities maintenance team efficiently.

Cons:

Alarm rationalization is hidden in the background of the PEAK application, and I'd like learning more about it.

Vendor Response

Hi Jose, Thank you so much for your thoughtful review and for sharing your positive experience with PEAK. We're really glad to hear that it's helping improve your BMS workflows, especially given your role in such a large-scale environment. We also appreciate your comment on alarm rationalization visibility, feedback like yours directly helps us prioritize refinements. Please don’t hesitate to reach out if we can assist further. – The CIM Team

Replied July 2025

Juergen M.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed April 2023

HVAC problem solving make easy

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Navigation is helpful , ability to cross trend a number of points simultaneously makes is fine . Very happy with the Support team as they are always helpful and very quick to response.

Cons:

I am not using the platform to its full potential and would need more training/time .It is difficult to jump from one system into another one .This is not a disadvantage of Peak and more an issue of the user .

Vendor Response

Hi Juergen, Thanks for your honest feedback, it’s great to hear the platform’s cross-trending tools and our support team have been helpful for you. We totally understand that switching systems takes time. We are here to assist however we can to make that transition easier. Just let us know what you need. – The CIM Team

Replied July 2025

Harry M.

Verified reviewer

Facilities Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed September 2024

Peak Survey ATO Box Hill

Has been very good and great feedback from CIM staff with scheduled monthly meetings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Alert activations are a great tool for actioning defects with incumbent contractors.

Cons:

Excessive emails for actioning that may not be related to defects and consumption.

Vendor Response

Hi Harry, Thank you for your kind words and for highlighting the value you’re getting from PEAK's alert activations. It’s great to hear that the platform is adding real operational benefit for your team. We also hear you on the email volume and are actively looking at ways to fine-tune alert management. We truly value your partnership! – The CIM Team

Replied July 2025

Jarrod M.

Verified reviewer

Construction

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

39 Murray Street

Been Great. Thanks again to [sensitive content hidden] for the initial training session

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of the program and the chat feature between trades and managers, The training session with [sensitive content hidden] was excellent.

Cons:

Have not had any issues as yet, Nothing comes to mind.

Vendor Response

Hi Jarrod, Thanks so much for your feedback, it’s great to hear your experience has been a positive one so far. We’re especially pleased that the training session helped set the foundation, and that features like the chat tool are proving useful for your day-to-day work. We’ll pass your appreciation on to the team. If anything ever comes up, we’re just a message away. – The CIM Team

Replied July 2025

Alan C.

Verified reviewer

Facilities Services

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed April 2024

PEAK implementation in Pharma Commercial sites

Issue was with client IT support which made it a long process. reality is that if that element was better supported implementation of the CIM PEAK platform would have a been quick and smooth and the 30 days to install and get up and running would have been achieved

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Low cost high return. easy to price and exceptional support from the CIM team. PEAK is versatile for individual site requirements. Quick implementation as only takes approx 30 days to install then start to use the system.

Cons:

No cons as yet , issues were because of the client IT support which CIM supported above and beyond their scope to get the solution implemented

Vendor Response

Hi Alan, Thanks for the great feedback! We're glad PEAK has met your site’s needs and that setup was quick and straightforward. Let us know if there's anything else we can support you with. – The CIM Team

Replied July 2025

David R.

Verified reviewer

Real Estate

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed June 2024

Happy Client

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team are extremely knowledgeable and will hold your hand throughout the membership. the program itself is useful to track issues and can save you a small fortune when it alerts you to plant running out of hours for no reason.

Cons:

I would have liked to see more tech to cover electric consumption as the tech already reads the meter consumption so hopefully this can be added on

Vendor Response

Hi David, Thanks so much for your kind words and for sharing your experience with us. It’s wonderful to hear that our team has been able to guide you through the journey and that PEAK is already delivering meaningful value by identifying inefficiencies. Your suggestion around electric consumption coverage is a great one we’re always evolving the platform and feedback like this helps shape our priorities. Thanks again for the support! – The CIM Team

Replied July 2025

Stephen B.

Verified reviewer

Real Estate

51-200 employees

Used weekly for less than 6 months

Reviewed June 2024

Lisney Property Management.

Very satisfactory to date, its a learning curve , but great insights and experience to be gained.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flags faults/issues that otherwise would go detected

Cons:

Set up can be lengthy, but all in all, its a smooth process.

Vendor Response

Hi Stephen, Thank you for your review we’re glad to hear the experience so far has been a positive one. It's great to know that the system is helping surface faults that might otherwise go unnoticed, and we appreciate your openness about the learning curve and setup time. We’re committed to making that as seamless as possible and are always here to support your journey. Looking forward to continuing the partnership! – The CIM Team

Replied July 2025

Kavneel D.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed April 2024

Good platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is another way of doing Maintenance on site as it highlights issues that need to be actioned.

Cons:

1.Sometimes there are some items that re-appear as a fault. Even though it had been looked into previously. 2. There are also false alarms on that keep coming, for certain equipment that have been temporarily turn off for Repairs or renovations For example, AC equipments are removed during office fitouts and remain off. But we still get the same unit show failures. In all, if areas are under renovation, information can be shared with your team so that rules can change and fail-alarms related to these units are not sent/ or remain Off. Other then that, all good.

Vendor Response

Hi Kavneel, Thanks for your thoughtful feedback. We're glad to hear the platform has been helpful in supporting your on-site maintenance activities. You’ve raised a valuable point about persistent alerts during renovations we’re actively working on making those processes smarter and more adaptive. Appreciate you flagging it, and we’re here to help fine-tune things anytime. – The CIM Team

Replied July 2025

Aidan L.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Reviewed March 2022

A fantastic tool to improve efficiency and reduce costs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration was incredibly simple. The support staff are always available and very knowledgeable. Being able to cross check the BMS using external software is great. It shows us the issues we have that the BMS doesn't see.

Cons:

The only downside I have seen so far, is that I didn't realise the BMS needed to be Bacnet compatible.

Reasons for choosing PEAK

Market presence and the fact that I don't have to rely on a BMS to tell me there's an issue.

Vendor Response

Hi Aidan, Thanks for the glowing review! We're glad to hear PEAK’s integration was smooth and that it’s helping uncover issues beyond the BMS. Great to know our support team has been helpful too. Appreciate the note on Bacnet compatibility, it’s a valuable reminder for new users. The CIM Team

Replied July 2025

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