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8x8 Contact Center vs Anywhere365: Which is best for you?
Pricing available upon request
Pricing available upon request
and Demo
Features
- The customizable interface is fairly powerful and relatively easy to search, if not the most beautiful ui.
- Goes down from time to time but not as often as prior software we used, releases seem to break things, for example they depricated key functionality with no recognition or knowledge when escalated (not addressed after 6 months), terrible support team who know nothing about their product, silly desktop app not fully integrated with browser interface.
- Don't have to worry about forgetting something while travelling, since it is accessible online from anywhere
- inability to add large number of participants to group meetings. while on group chats, file sharing can cause problems - for example, not all members are able to view the file etc. recent chats sometimes dont appear and it gets hard to search for information from those texts.
in the comparison
in the comparison
in the comparison
in the comparison
Recommendations
