All CallRail Reviews
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CallRail Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.3
Value for money
4.3
Functionality
4.3
Pros
"I loved CallRail's simplicity. While it may not have all the bells and whistles of a major platform, it's simplicity allows it to be the perfect option for an entry level business needing a solid call platform."
"It's helped our clients optimize landing pages and their sales funnels."
"It’s helped us accurately track it."
Cons
"Teaching other team members and sharing account access has been a little difficult, also generating reports can be challenging."
"Recently, I was stunned to discover that my account had been switched to annual billing, leading to an unwelcome and substantial charge of over $1,600.What makes this situation egregious is that I never authorized the switch from monthly to annual billing."
"My overall experience is that their system is in need of improvements and their business practice is aggressive and not aimed at helping their customer."
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