All Five9 Reviews
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Five9 Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.3
Value for money
4
Functionality
4.1
Pros
"Call quality and features: Features like real-time transcription, reporting and predictive dialing are standout strengths. "
"What i liked the most about Five9 is that as a busy business owner i can have peace of mind knowing that they will help with the front end of my work such as calls emails ect. and let me handle the work"
"Making calls, receiving calls, putting our profile on busy, maintaining contact list are some things which help us a lot."
Cons
"There were moments when calls were coming in and it was debt collectors or add calls and I was unable to remove them from coming to my line."
"They outsourced their support which isnt helpful and their servers are down all the time"
"However, call quality can experience lag or dropped calls."
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