All Squaretalk Reviews
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Squaretalk Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.9
Customer Support
4.9
Value for money
4.7
Functionality
4.7
Pros
"squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently."
"easy-to-use, cloud-based platform, powerful automation (like predictive dialing), seamless CRM integration"
"By eliminating traditional telephony challenges around stability, sound clarity, and accessibility across borders, Squaretalk enabled us to create consistent customer experiences regardless of market."
Cons
"Before switching, managing agent workflows and call distribution was chaotic—we used different systems that didn’t communicate well, and supervisors had to constantly intervene."
"Honestly, we don't need all the campaign setup options and it's sometimes confusing to go through all of them."
"The only downsite we're encountered is the occasional lag in the reporting dashboard."
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