All MaxContact Reviews
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MaxContact Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.6
Value for money
4.7
Functionality
4.7
Pros
"They're also on the front foot when it comes to AI implementation bringing forward features that will benefit any business that decides to use them. But to touch on a previously mentioned point I think one of the biggest and best selling factors for Maxcontact is their support staff, they're always friendly knowledgeable and happy to help with what might seem trivial tasks and in general resolve most issues in a timely manor which is essential to any company having issues with their dialler."
"Support staff provide a first class service on getting a quick turnaround on getting a resolution on any concerns."
"Great support team, always quick and polite when responding to issues although these are quite rare anyway!"
Cons
"Clunky and difficult to use more complex features... Seems like there is always an "if". If you do this, you have to do X somewhere else for it to work properly, without any prompts to do this."
"Reviewing the data in the lists you use is very difficult."
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