All Famly Reviews
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Famly Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.4
Functionality
4.5
Pros
"We work primarily with K-12 and the core curriculum/activities started out as geared more towards daycare and early childhood development. But we knew this going in and were happy to wait on these functions to be further developed (which they are, and recent rollouts have been great)."
"It would be great to have a fully functioning HR aspect with HR advisory support so everything is in one place as we pay separately for this and some things overlap"
"We'd love to be able to communicate with each other without having to add a parent to the chat (Unless I've missed this)"
Cons
"Accident forms are lost if the screen times out- there will be no draft. When downloading the accidents the format of CSV confuses the information and it is not clear."
"The phone app sometimes isn’t as good as the web browser."
"Having come from another software provider we now find that there are many features missing (not available on famlyNo contracts for parents to signNo way of added risk assessments for parents to viewNo where to add policies or procedures for parents to viewYou cannot delete an invoice if raised in errorParents cannot complete pre-existing injury formsNo transparency between parents and practitioner messagingNo ability to log visitors Not able to load multiple observations Children have no photo galleries (unless parents tag them)"
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