All Servant Keeper Reviews
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Servant Keeper Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.6
Functionality
4.5
Pros
"The platform assists us with end-of-year reports as well as occasional mailings."
"Every question I had has been answered, and I can call someone for help, which makes a big difference to me."
"We have greatly utilized its integration with Mailchimp and Vanco and have built processes for ourselves to meet our needs these last few years."
Cons
"Servant Keeper decided to create their own online giving platform, and essentially "force" the use of it by making their original online giving very difficult to use. When the product became difficult to use or didn't fit our church specific needs, I was told that our church was the problem and they couldn't develop a solution for us."
"Their customer service was poor at times when they had compatibility issues with Mac OS. And on top of that their pricing model went up. If they had kept up the look and feel of their software that would not be an issue."
"Originally - customer service was helpful, not difficult to learn, however, the customer service became extremely unhelpful once I had a problem they couldn't solve easily."
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