BlueFolder vs Salesforce Service Cloud: Which is best for you?

It is a great tool for small and medium businesses to build out a field service platform. As organizations scale, like ours, it tends to give way towards a more comprehensive option.

The reporting capabilities aren't as robust (and timely) as a larger service management platform, which I suppose is to be expected.

For businesses seeking a comprehensive, customizable CRM with strong omnichannel capabilities, Service Cloud offers significant value, provided they can manage the investment and setup challenges.

Steps like needing to provide signature on approved permit AFTER I've just received approval & paid the fee just creates more steps to hold up the process or miss before next stepcan be implements