Kontent.ai 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kontent.ai

4.5

(48)

Pricing

Pricing available upon request

About Kontent.ai

Kontent.ai’s mission is to help the world’s leading organizations achieve an unparalleled return on their content. In the industry’s first AI-powered CMS, content teams plan, create, and optimize content and deliver it to any channel—quickly, securely, and flexibly.

Kontent.ai is designed to support organizations with exacting governance requirements, often in highly regulated industries and with complex content value chains. Tight permissions control all operations; enterprise-grade security and privacy keep content safe.

With a demonstrated ROI of 320%, Kontent.ai customers, including PPG, Elanco, Zurich Insurance, Cadbury, and Oxford University, benefit from a measurable step change in how their teams operate, increasing content velocity, mitigating risk, and maximizing yield. Kontent.ai is a Microsoft partner, MACH Alliance member, and recognized vendor by Gartner and Forrester.

Explore customer success stories: https://kontent.ai/customers/

Kontent.ai Screenshots

Kontent.ai Pricing and Plans

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Pricing available upon request

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Kontent.ai Features

Popular features found in Headless CMS
Access Controls/Permissions
API
Content Publishing Options
Multi-Channel Marketing
More features of Kontent.ai
Access Control
Activity Dashboard
Activity Tracking
AI Copilot
Alerts/Notifications
Analytics
Approval Process Control
Archiving & Retention
Asset Lifecycle Management
Audio File Management
Audit Trail
Calendar Management
Categorization/Grouping
Chatbot
Collaboration Tools
Commenting/Notes
Compliance Management
Configurable Workflow
Content Delivery
Content Library
Content Management
Customizable Templates
De-Coupled Front & Back Ends
Digital Asset Management
Document Classification
Document Management
Document Review
Document Storage
Drag & Drop
Drag & Drop Editor
File Management
Filtering
For Developers
For Marketers
Full Text Search
Generative AI
Historical Reporting
Image Editing
Indexing
Information Governance
Metadata Management
Mobile Access
Multi-Channel Distribution
Multi-Channel Management
Multi-Language
Preview Functionality
Reporting/Analytics
Reporting & Statistics
Rich Text Editor
Role-Based Permissions
Rule Based Publishing
Scheduling
SDKs
Search/Filter
Secure Data Storage
Secure Login
SEO Management
Single Sign On
Social Media Integration
Tagging
Task Management
Template Management
Templates
Text Editing
Third-Party Integration
Third-Party Integrations
Two-Factor Authentication
User Management
Version Control
Video Support
Website Management
Website Publishing Options
Workflow Management

Kontent.ai Integrations

commercetools

Shopify

Bynder

Algolia

Slack

Zapier

See all 14 integrations

Kontent.ai User Reviews

Overall Rating

4.5

Ratings Breakdown

54%

44%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.7

Functionality

4.2

Michał K.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Simple to use, abstract, transparent, powerfull!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

- Best support I have ever had, super competitive team, instant replies - Feedback is very welcomed. All the suggestions are noted, and reviewed by Kontent Team - Software Developers love this product. Its easy to use and has great SDK. Content models are abstract by itself, so you are not limited to anything. You can create your own blocks and use them the way you want. - Speeds up the product development and delivery - Image transformation API takes care of fitting the images to any screen resolution. - Ability to create custom form elements - Very elastic about workflow definition and has good granulation of access rights management. - Attractive free plan, comparing to other Headless Cloud CMS

Cons:

- (As for 29.11.2019), I'm missing a mechanism for grouping content in directories so we can functionally separate top level content (for applications views/pages) from less crucial content. Because of that, developers often have to teach the end user where to start and how to use prepared models

James G.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 12 months

Reviewed November 2024

Excellent support and delivery

From the moment we started talking to Kontent.ai we were thrilled with the support and assistance. They understood our needs and tailored solutions to support us. Now in place we are finding that Kontent.ai is supporting our needs and we have made significant improvements and savings as a result.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, team help and support. Pre-purchase support.

Cons:

Nothing. Yet. If one thing, perhaps that the way we overwrite tour info by departure year under one tour name is confusing. For now.

Reasons for choosing Kontent.ai

Support and features from Kontent.ai vs. Bynder

Wendelin P.

Verified reviewer

Sports

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2022

Overall full featured CMS

We have a pretty complex project structure, but when you know how to work with it you can be pretty fast.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We are able to build up our multi language and multi region webshop.

Cons:

Copy content between projects to have a more realistic staging environment or to reuse same language content in different projects.

Daevy D.

Verified reviewer

Education Management

201-500 employees

Used daily for more than 2 years

Reviewed September 2024

Kontent.ai: our stable, fast and scalable CMS

Using this now 3 years. TCO is ok. It's a stable CMS and our website is fast on the front-end, thanks to our static rendered pages. As we have chosen for MACH architecture, Kontent.ai is the perfect CMS system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Stable, scalable, fast, roadmap, new functionalities, good documentation, multi-language , intuitive GUI, etc

Cons:

I would be nice to be able to copy certain content from 1 environment to another. But luckily you can copy an entire environment to another if needed.

Reasons for switching to Kontent.ai

previous CMS too expensive TCO + technical deadlock

Andreas G.

Verified reviewer

Semiconductors

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed March 2022

Retire FrameMaker

I am really looking forward to the next months in which I work on the integration of Kontent!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The GraphQL and REST APIs work effortlessly with the modern software stack. The Kontent team managed to create a simple but powerful user interface with a flat learning curve. And that can be proven by the coherent e-learning experience. It is made from people for people

Cons:

The rich text editor could use a straddle functionality for tables. Referring to text passages is an important choice users would like to know exists. The integration of assets or linked items and components with list views seems not to be tolerable - could you improve upon indentation - better a clear relation between text and other elements - like making all elements able to be inline?

Reasons for choosing Kontent.ai

Very good documentation. I am under the impression that you work hard for your product and believe in it. Many features have been on par with the alternatives, just a few improvements would be nice - but you also offer the custom elements which can compromise.Thank you very much to[SENSITIVE CONTENT] , she offered the best support one could look for - I had the chance to compare the support to other big players at that time. Thanks also to[SENSITIVE CONTENT] , who supremely supported the detailed review of my supperiors during the buying process.

Reasons for switching to Kontent.ai

We had no content management system, we used agile software development strategies with the XML coming along with DITA (Darwin Information Typing Architecture). Unfortunately, the implementation of DITA in FrameMaker is bad, very much so. Switching to another editor would not resolve our content management needs.

Andrew W.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Kontent is central to a composable IT solution

Our experience with Kontent to date has been outstanding. The platform allows us to deliver content-rich experiences for our clients across multiple channels quickly and efficiently, which is a win for all parties. The platform features continue to grow and excellent communication and support makes adoption fast and seamless.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kontent's API-first approach means we can quickly and seamlessly integrate with modern tech stacks and front-end frameworks (including React, Vue, Angular, etc.). The Delivery API, Management API, Webhooks and Custom elements provide versatility and scalability to meet the needs of ourselves and our clients.

Cons:

Some upfront knowledge is required to get the best out of the platform, especially when considering content modelling. As Kontent is a headless CMS, one of the objectives should be to utilise content in the most efficient fashion. To do so requires understanding of content models and taxonomies, and once understood, it's very easy to execute. It should be noted that this isn't a negative about the platform, as this comment applies to all headless CMSs.

Reasons for choosing Kontent.ai

We'd been working with Kentico's CMS platform for many years when the product was first released. The company has always had a strong vision and roadmap, and the support is excellent.

Kristian T.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Headless CMS is critical to a modern digital platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of integration with modern tech stacks, ability to use latest front-end frameworks such as React, Vue, Angular, etc. Easy integration with a variety of back-ends using their SDK - we have used the Javascript SDK to integrate into Node.js projects very effortlessly. The API is feature rich, for example: - you may set it to preview mode, to set up your staging & testing environments to preview draft content items - fine grain control which content workflow steps trigger webhooks to your server - use webhooks to easily integrate with services such as Elastic Cloud, Azure, translation services such as Google Translate / Amazon Translate

Cons:

Kentico Kontent has improved dramatically over the past 12 months, it was already a very competitive headless CMS before, now after all of the recent updates I am confident to say that it is the best product on the market and is my default selection for greenfield projects.

Reasons for choosing Kontent.ai

Overall the best bang-for-buck - had all of the features that we needed, a very responsive and helpful support team which impressed me as well. Whenever we have questions about how to use the product, the live support always responds within 1 minute and the operator tends to have very good technical understanding of the product.

Ilesh M.

Verified reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Kontent is an awesome Headless CMS and great for content editors and developers!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the Web Spotlight feature, the JavaScript SDK, the Management API, and the Migration Tool to add items via code rather than the UI.

Cons:

Some features like the Taxonomy seem very basic and also the APIs don't cover all of the things we do in the UI, so we can't approach Kontent as do everything via code approach.

Reasons for choosing Kontent.ai

We had this selected from the client and used our overall expertise to select the product

Marek K.

Verified reviewer

Information Technology and Services

Self-Employed

Used other for less than 12 months

Review source

Reviewed December 2019

Kentico Kontent - solution for headless

Well, I started journey with them when they were a Kentico Cloud, and now with a stronger brand, Kentico Kontent is going better and better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Architecture API oriented, ready to support Headless solutions right away. The way they design content authoring approach, with versions, content repository, and other makes Kentico Kontet a perfect solution for business content-oriented projects.

Cons:

Everything that was strange to me before, they fixed or changed very quickly, so nothing at the moment :)

Reasons for choosing Kontent.ai

In my opinion, it's better product with strong support and willingness to evolve, stable and flexible at the same time.

Rene G.

Verified reviewer

Information Services

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed March 2022

Composable CMS best friedn