FixMe.IT vs ScreenConnect: Which is best for you?

The ability to enhance permissions or install an unattended client is also extreamly helpful, with colour coded status for each of these machines giving us a simple visual to what is online and active.

The biggest issue I have is getting users to see my chats at the beginning of a support session. But, it's simple to just hop over to their screen and pull up the chat window.

Multi-monitor support, low bandwidth support, toolbox, chat, wake lock, extensibility, cross-platform, everything you could want in a remote support tool

It has some weakness with the connectwise home setup and is clobbered together with other poorer solution's