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Calabrio ONE vs UJET

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Updated December 20, 2025

Calabrio ONE vs UJET: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$295.00

one time

$80.00

per year

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Performance Management
4.95
Skills Tracking
4.90
Variable Workforce
4.88
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Call Routing
5.0
Support Ticket Management
5.0
Live Chat
5.0
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Integrations
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Salesforce Sales Cloud
Salesforce Sales Cloud
Kustomer
Kustomer
Zendesk Suite
Zendesk Suite
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Pros / Cons
  • It allows us to create custom dashboards, reports, and visualizations to help our teams better understand their performance and data.
  • Calabrio does not do that so I have to set an alarm on my phone and when it goes off it interrupts my calls because I'm not going to change the volume from my morning alarms.
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  • I can properly put on hold my customer while looking for a better solution, I can also monitor my aux/status and doing outbound call without an hassle and many more.
  • Like every platform it has its advantages and disadvantages, what I don't like is that every time I log in I have to enter my password and email and I would like it to be personalized and automatic or shorter.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad