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ServiceNow vs Hornbill: Which is best for you?
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Pricing available upon request
and Demo
Features
- The ability to automate workflows, track incidents, and manage changes in a structured and auditable way really improves operational efficiency.
- One annoying bug--or feature, not sure--is that as soon as you click the publish or update button on an article, it will redirect you away from the article page do you'll have to go search for it again--very annoying.
- There are other paid-for and free modules which enable further integration such as Document Manager, Asset Management, Supplier Manager, Project Manager etc.
- I find it very clunky and cumbersome to pull meaningful graphics out of the system due to not being confident or comfortable with the coding requirements to link tables and such.
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Recommendations
