Updated February 8, 2026
Instinct Science vs RxWorks: Which is best for you?
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Pricing available upon request
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Free Version
Screenshots
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Top Rated
Features
Features
Reporting & Statistics
5.0
Self Service Portal
5.0
Treatment Planning
4.85
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Appointment Scheduling
4.89
Patient Records Management
4.73
Payment Processing
4.42
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Integrations
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Pros / Cons
- Love the ability to generate drug doses based on patient weight, flag doses that may be inappropriate, and ability to pull up plumbs page for a given drug in plumbs.
- i.e. when you attach an auto charge it can be difficult to capture the charge appropriately if the treatment is marked off sooner or later than scheduled
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- The program integrates well with most other programs we use such as TYRO and IDEXX.
- There is a lot of double handling that I feel could be automated; whether that's the edition we have still been using, I'm not sure. But I find that RxWorks has so much room for human error, as creating follow ups such as scheduling sympathy cards and chasing laboratory tests etc all have to be manually input. Whilst results aren't integrated easily either.
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Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
3.9/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad