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Josh P.
Advisor, 7 years

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Updated December 16, 2025
UChat vs Mava: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$10.00
per month
$99.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Chatbot
4.98
Multi-Channel Communication
4.86
Live Chat
4.67
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Live Chat
4.86
Support Ticket Management
4.50
AI/Machine Learning
4.45
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Integrations
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Pros / Cons
- I appreciate the flexibility UChat offers, from automating responses to integrating AI and NLP for enhanced client interaction. Though the extensive options required some initial learning, it ultimately helped me streamline my customer engagement, boost efficiency, and customize client journeys.
- NOT RECCOMENDED at all!
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- Mava provides access to multiple customer support tools over multiple sites like discort , telegram where i can easily use ai live chatbot for replying to ticket support of customers.
- Mava provides us with efficient metrics about our support services which allows us to optimize and make our support services even better.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.6/ 5
Customer Support
4.7/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Functionality
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad