1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Lead Generation Software

/

Agile CRM vs Dynamics 365

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated February 23, 2026

Agile CRM vs Dynamics 365: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$50.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Support Ticket Management
5.0
Ticket Management
4.86
Engagement Tracking
4.86
See All
Dispatch Management
4.89
Knowledge Management
4.75
Consolidation/Roll-Up
4.67
See All
Integrations
Drupal Commerce
Drupal Commerce
Stripe Billing
Stripe Billing
Plivo
Plivo
See All
Microsoft Excel
Microsoft Excel
airSlate SignNow
airSlate SignNow
LinkedIn for Business
LinkedIn for Business
See All
Pros / Cons
  • The value for money is strong because its integrated tools streamline operations and make tracking progress easy, thus ensuring alignment across every location.
  • For example, I feel like the ability to check a part in and out without it being on a DFCT seems very strange to me.
Read more
  • D365 with SAP CRM is a great tool as a sales platform to improve sales performance productivity with increased efficiency using copilot
  • Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions.
Read more
Ease-of-Use
4/ 5
Highest performing feature
in the comparison
4.1/ 5
Value for Money
4.1/ 5
4.1/ 5
Customer Support
4/ 5
Highest performing feature
in the comparison
4.2/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad