MineOS 2026: Benefits, Features & Pricing

My company uses Mine for its entire privacy operations. It's simple and easy to handle incoming deletion requests (the automation and integrations are fantastic, I have no idea why we did it manually before). UI is fantastic, every member of our team loves using this platform! The dashboard shows everything my boss needs to demonstrate compliance and to track our performance.

Umm, I can't think of anything I dislike so far. Everything is straightforward. Maybe more depth into the reports would be superb

I’ve used 2 other “old-school” vendors for our privacy ops before, and the difference is night and day compared to Mine. First, the initial setup. Oh my gosh, the setup. With Mine it’s SELF SERVE which means I first onboarded in the middle of the night without speaking to anyone. With other solutions, we had to make at least 5 zoom calls before we could access their platforms, and the implementation took about a month. With Mine? I was ready to go within 3 minutes. Second, their support team. Mine is AAA when it comes to customer care. They answer anything in 2 minutes, with tailor-made solutions and practical info. The previous vendor we had here for privacy ops directed me to their lousy “Help Center” articles every time I needed support. Of course, those articles have never (even once) been useful. Third, innovation. This is actually the biggest one. Mine is a startup, and it’s an advantage for them (and for us, as their clients). They do everything really quickly, release new versions literally every week, and are attentive to their clients specific needs.

- The reports aren’t as detailed as I would like, but I know it’s being updated soon. - The data mapping insights page works most of the time but not always. By refreshing the page it suddenly works. - Sometimes there are new privacy requests and later, when they’re completed, you might receive additional email about it and the other agents in the company don't understand what happened. This one actually happened for us a while ago (6 months ago) and I think it’s solved now since it doesn’t happen any more.

Zero. No one answers emails unless its a sales email. Apparently there is a minimum of 100 characters fro the Pros but I don't have anything nice to say unfortunately.

Doesn't work. I have been contacting them since March 2025 - 129 days ago. There is a an issue with our dashboard and there is literally no one to talk to. Help center is no help at all. They've removed their chat facility. The only way I managed to speak to anyone was to set up a sales call which they confirmed in a flash. When I spoke to the sales person I explained my issue and asked for an email. I have been sending emails daily and NO ONE HAS REPLIED ONCE.

-Very easy onboarding -Three-clicks privacy requests fulfillment -Integrations with everything we have -No need to understand regulations to handle the data privacy

-Bulk operations could be improved. If we have many tickets with the same sources etc - we want to be able to fulfill them all at once -They can add more templates for replying users (so that we won’t sound monotonic)

Easy DSR fulfillment. No-brainer solution (no headache and long flows). Every request takes us 2 minutes now (before: could be hours). It's exactly what we needed for our team: fast and no-code integrations to delete data from all services (Mailchimp, Intercom, Zendesk, Hubspot, Customer.io, and more) with a click. We're a huge organization, and my team (10 teammates) needed a small solution to handle data subject requests fast. Using our usual solution was a nightmare - laggy, too many useless features, not suited for our needs. Then we found Mine in one of the DSRs we received and we're so happy we gave it a try.

The initial lift to get Mine up and running smoothly in an automated fashion was daunting in our organization since we had to pull a lot of strings (who has access to XX?? who can give us admin permission to Y?). It was not fun at all, but once everything was set up - we were pleased.

The ease of deployment. I was able to get up and running with 6 data source integrations very quickly, and without having to speak with R&D. Completely no-code. I like the fact that we were able to delete user data from the integrated sources immediately after setting up the integrations, without having to wait for tests/confirmations. When I started my role, handling each privacy request was a mess, as I had to speak with at least three people to fulfill one. Now, I can do it by myself.

The compliance demonstration could be easier. Currently, we have to visit the request and see its history - and take the details from there one by one. We would love to have a centralized dashboard/chart where we see all completed requests and their details in one place

The team, 100%. From the sales process (Hi Stas) through implementation and the support after (tnx Galit), Mine does things in a world class way, with every single interaction. As for the privacy ops platform itself, its clean, simple and it works. Onboarding was very easy. The visibility that this tool gives me into data sources across the business is invaluable. It helped us understand exactly where we hold user data, and of course automating its deletion.

The platform, being new, still has a few bugs to be worked out from time to time. But the team is amazing at receiving and actioning feedback. They solve things over our dedicated Slack channel in no time.

Full control over our company's data sources, which means locating PII faster and fewer privacy concerns for all teams (Legal, R&D, Support, Marketing, basically everyone). The absolute holy grail here is our ability to fulfill data deletion requests automatically. It works like magic since we now know where the users' data is stored exactly. Thanks, Mine!

Reports & dashboards are nice but could show much more information and statistical insights. I gave them some suggestions and Mine's team said they're working on it.

Mine gives us everything necessary to comply with GDPR. As a result of using Mine to handle 100% of our incoming DSRs and DSARs (most of them come through Mine's end-users anyway), we received a comprehensive report at the end of the year detailing everything that happened during the year. It was great to demonstrate compliance that way. In addition, with their new data mapping, it's easy for us to navigate and easy to find specific ROPAs or answer questions using our dozens data sources. I am able to reduce tasks of the team, so everyone loves me for that. The best was the onboarding, which is super fast. All of our privacy requests were waiting for us there literally 1 minute after signing up!

They currently do not offer a data protection training module for employees. We had to go to another vendor for that. But maybe it was only important for us

Mine PrivacyOps has a very attractive interface that is easy to navigate and the learning curve is steep. Whenever I don’t understand something, their support team replies through the chat within 1-2 minutes - none like any other privacy management vendor I’ve used before.

Incoming privacy requests are always an issue for me. But with Mine PrivacyOps I can fulfill them automatically and I don’t need to handle them 1 by 1 manually.