Avetta 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Avetta

1.6

(59)

Pricing

Pricing available upon request

About Avetta

Avetta Connect is a web-based platform designed to help organizations access and manage a network of suppliers. It offers tools for compliance tracking, performance monitoring, workforce management, built-in reporting, supply chain analytics, and more. Avetta Connect offers supplier pre-qualification and allows organizations to customize compliance criteria based on unique business requirements.

The platform includes a supplier search tool to search by specialty and location. For more specific searches within the Avetta network, users can access client reviews and existing supplier qualifications. Other features within the Avetta Connect platform include secure document storage, e-signatures, audit trails, color-coded compliance statuses, and more.

Pricing information is provided on request by Avetta. Support is available via an online help center, text, and other online resources.

Avetta Screenshots

Avetta Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Avetta Features

Popular features found in Compliance
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management
Version Control
More features of Avetta
Activity Dashboard
Activity Tracking
API
Audit Management
Compliance Management
Compliance Tracking
Contractor Database
Contractor Management
Cost Estimating
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Document Storage
Employee Management
Environmental Compliance
Forms Management
Incident Reporting
ISO Compliance
IT Risk Management
Legal Risk Management
Multi-Location
Onboarding
Operational Risk Management
OSHA Compliance
OSHA Recordkeeping
Performance Metrics
Performance Monitoring
Policy Management
Progress Tracking
Project Tracking
Purchase Order Management
Qualification Tracking
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Reputational Risk Management
Risk Analysis
Risk Assessment
Risk Reporting
Risk Scoring
Role-Based Permissions
Safety Management
Search/Filter
Self Service Portal
Single Sign On
Sourcing Management
Status Tracking
Subcontractor Management
Subcontractor Monitoring
Supplier Management
Supplier Qualification
Task Management
Third-Party Integrations
Training Record Management
User Management
Vendor Master Data Management
Workflow Management
Work Order Management

Avetta Integrations

SAP Ariba

Microsoft Azure

Coupa

Docusign

Google Cloud

ServiceNow

See all 8 integrations

Avetta User Reviews

Overall Rating

1.6

Ratings Breakdown

76%

Secondary Ratings

Ease of Use

1.7

Value for money

1.3

Customer support

1.5

Functionality

1.6

Stephanie B.

Verified reviewer

Telecommunications

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

I am a superuser of the product as both a contractor and a client

The team is always willing to listen if there are ways that the product can be improved. They have always been fair and honest in answering questions/concerns and suggestions. I have always felt that they were an extension of my EHS team and support staff even though we are two different companies.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

As a client using the software for my contractor management system: It is a one stop shop for all of our company safety documentation, contracts, certificates of insurance etc. Any documents I need to roll out are simple to add as a new requirement one time versus contacting each contractor individually. As a contractor uploading my data for all my clients: It is very user friendly and easily manageable to connect to new clients and complete required information to be approved. It sends me notifications for expiring items ahead of time so I do not become non-compliant. Annually it gives me 90 days to complete updates from my clients to keep compilant.

Cons:

The cost is always a tough subject for contractors and clients. In the end if my clients use this product and I want to do business with them I will make a business decision whether it is in my companies best interest to pay the fee to work for the client or not. The same goes for my contractors as we use this to manage our contractor base, if they want to be an approved contractor this is the product we utilize and they will make that business decision that is best for them as well.

Reasons for choosing Avetta

User experience.

MATTHEW H.

Verified reviewer

Facilities Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

AWFUL INEPT ORGANISATION

ITS APPALLING A WAST OF MONEY AND EXPENSIVE FOR WHAT IT IS. I TRY TO CONVICE ALL THE COMPANIES I WORK FOR TO NOT USE THESE. WE HAVE 2 OTHER SSIP ORGANISATIONS AND WE HAVE NONE OF THE ISSUES WE HAVE WITH AVETTA

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Absolutley nothing, no help, refuse to answer questions, takes weeks for a reply and its the standard have we resolved this.

Cons:

The whole process is awful, redflagged because we have not answered questions or information they never asked for in the first place. An example how many hours have your employees is worked in the year. We told them, they came back with but the average employee is 40 so your total hours do not add up. SO THEY RED FLAGGED ME FIRST, then asked me to explain why, when clearly the issue is we have part time employees as well. It lacks common sense.

Reasons for choosing Avetta

WE DID NOT CHOOSE AVETTA YOU ARE FORCED TO BY SOME CONTRACTORS

Janet K.

Verified reviewer

Oil & Energy

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

Complete dissatisfaction with this platform

Terrible. Their auto response system is terrible. It doesn't hear responses correctly so it will hang up on you. There always seems to be some glitch in the system and getting to a representative is time intensive and frustrating Unfortunately, I agree with every negative thing said on these reviews. The operator for whom we work even admitted they only use Avetta because it is cheaper.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing, other than it complies with client requirements. We have to subscribe to Avetta because of the operator; we get no say in the matter.

Cons:

They are always always always "experiencing a higher than normal call volume" so it takes forever to get any issue resolved.

Reasons for switching to Avetta

Because our operator changed to Avetta. By their own admission, they only changed because it was cheaper, and it certainly isn't worth it.

Iain S.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed September 2020

Horrifically Expensive For Little Return

Poor customer service, rude and arrogant. You have to do what they say and there is no negotiating with them. I really hate having to call them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not bad platform, fairly easy to use. User interface is well designed.

Cons:

Very expensive, prohibitively expensive for small to mid size contractors

Reasons for choosing Avetta

I didn't personally, my client switched over so I had to follow suit.

Reasons for switching to Avetta

My client moved to Avetta

Vendor Response

Hi Iain, I am glad to hear the platform is easy to use for you and sorry to hear the other negative experiences you have had. I would be happy to touch base with you and go over ways of making the system easier and different options to save money on the system as well. Feel free to reach me at zbaker@avetta.com

Replied December 2020

Bryan S.

Verified reviewer

Construction

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed June 2021

Extortion

The expense of Avetta seems like suppliers are simply being extorted. There is no rationalization for charge the same fee for the same evaluation of the same documentation several times, again and again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like literally nothing about this platform.

Cons:

The customer support services are poor, and often I have to call multiple times to resolve anything.

Reasons for choosing Avetta

I did not choose Avetta. I ensure compliance with ISNetworld, Comply Works, Alcumus, and also Avetta. Avetta is by far the most expensive platform, and I have to constantly advise my company not to service certain customers.

Vendor Response

Hi Bryan, I am sorry you have not had the experience you were hoping for. I would be happy to review your account with you to see what we can do for you. If you would like to email me at zbaker@avetta.com, I would be happy to assist.

Replied August 2021

Luke v.

Verified reviewer

Environmental Services

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed February 2025

Not User Friedly, - Frustrating experience

Painful and frustrating. And now, customer service has gotten worse with their adoption of AI

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. Clicking logoff. I like how small minded they are and jamb HR, EHS and insurance under one umbrella even though they know in their own company, those are three different areas supported by three different departments and at least 3 different people.

Cons:

Not user friendly. Not clear in their terms, definitions. I have to contact Avetta every time I try to update information. This is my second company that uses Avetta and my experience has been Painful!!!

Jeremy S.

Verified reviewer

Machinery

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed November 2024

Please keep your suppliers happy and AVOID this company.

Very poor business practices! Clients can add you at will and you are charged around $600 for each one!! There is not even a way to avoid it, they just charge the card on file and send you an invoice!!! What other company can get away with that?!?!? The bad part is, we need to be a member in order to do business with some of our own clients! It's a total racket!!!! AVOID THEM IF YOU ARE CONSIDERING HIRING THEM AS A VENDOR MANAGEMENT SYSTEM!!!! YOUR VENDORS WILL HATE YOU FOR IT!!! I may consider contacting the state AG and filing a complaint on this predatory company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do not have anything positive to say. Their customer service takes forever to respond and they charge exorbitant fees for everything.

Cons:

Very predatory company. They allow potential clients to connect, and then charge $600 each to the credit card on file. We are very selective on who we connect with, and reserve membership for our regular clients. We have no choice but to dispute each one. How is this legal?

Calum H.

Verified reviewer

Construction

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed February 2025

Woeful product that no doubt will go far being sold to massive clients,

God awful. standard big platform nonsense with a captured market where they don't have to bother offering any value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. It's terrible. Typical captured market where they don't need to offer anything of value but we're forced to use them when they sell their magical powers to big clients.

Cons:

Everything. Buttons don't work, so you lose two hours calling support, getting bounced between different call centres, no one can fix your issue and when they find someone who can, your call gets dropped on multiple occasions

Matt C.

Verified reviewer

Maritime

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed May 2024

Horrendous

Then customer support, if you can successfully reach them, are helpful for the most part. There has been several occasions - including today, that took more than 20 minutes on hold or for a call back to reach someone. If you own a business, don’t use it. If you’re an employee plead the case for your employer to avoid it. There are far better more functional systems out there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. Not a single function works intuitively.

Cons:

There are too many to list, the system barely functions at the best of times. Adding employees is a painstaking process with back and forth responses with people that review document submissions that dispute every document for a simple inability to read the information on the document it seems. None of the functions work in a logical or intuitive workflow. The system essentially crashes if there is a minor unknown function.

Vendor Response

Hello Mr. C, We apologize for the inconveniences you have experienced. To ensure we can serve you better in the future we would like to better understand your concerns. Please email us the details at support@avetta so we can work to resolve your issues. At Avetta, we have worked hard to ensure the user experience is the best in the industry, including updating our platform 4 years ago on the most modern platform. This has resulted in numerous global awards and recognitions from our customers. We want to ensure we provide you with a similar experience. Thank you.

Replied May 2024

Verified

Reviewer

Industrial Automation

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed October 2023

Business model = scam, leading to extortion.

Horrible. Rigid forms that require answers they deem as appropriate, which are often not required in our specific industry. Slow, labor consuming, uninformed support calls that often do not reach successful conclusion. No contact information provided to the client connection personnel. Invoices with little detail. Forced "Auto-pay" set up on credit cards without approval. The list goes on and on...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do not like anything about it. They obviously spend way too much of our payment making their webpages and "classes" into shiny, appealing marketing material.

Cons:

Sales model presents to our customers as a free service, has them require us to comply in the (rigid) portal, then charges us! Our contracts with customers are often fully executed before we discover that we are forced to pay for Avetta, and spend many hours in (rigid) form fill, before our team will be allowed onto the customer's work site.

Reasons for choosing Avetta

We did not choose Avetta. They forced their way into our checkbook with their sneaky "free service" to our customers, and "must comply with us to continue business" extortion.

Reasons for switching to Avetta

We did not switch. Avetta sold itself to some of our active customers and then started billing us. Since then, they have continually sold us to other customers, active, potential, and entirely unrelated, and raised our price-point to match the new number of connections they force us into.

Showing 1 - 10 of 59 Reviews

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