Icertis Contract Intelligence 2026: Benefits, Features & Pricing

Wondering if Icertis Contract Intelligence is right for your organization?

Our Contract Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Icertis Contract Intelligence

4.4

(41)

Pricing

Starting at $1.00 per year

About Icertis Contract Intelligence

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million+ contracts worth more than $1 trillion in 40+ languages and 90+ countries.

Transforming contracts into structured, connected, and on-demand data is just the beginning. Discover the power of intelligent contract creation, automation, and insights to realize the full intent and maximize the value of every contract, clause, and obligation across the enterprise with the Icertis Contract Intelligence (ICI) Platform. Drive revenue, reduce costs, improve compliance, and minimize risk with enterprise-wide contract intelligence.

Establish a single, digital, intelligent system of record for all contracts and contract data, whether corporate, buy-side, or sell-side. Acc...

Icertis Contract Intelligence Screenshots

Icertis Contract Intelligence Pricing and Plans

Starting price: $1.00 per year

Free Trial

Free Version

Basic

$1.00

per user, per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Icertis Contract Intelligence Features

Popular features found in Contract Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Electronic Signature
Full Text Search
Team Collaboration
Third-Party Integrations
Version Control
Workflow Management
More features of Icertis Contract Intelligence
Activity Dashboard
Activity Tracking
API
Audit Management
Audit Trail
Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Configurable Workflow
Contact Management
Contract Drafting
Contract Negotiation
CRM
Customizable Fields
Customizable Reports
Data Extraction
Data Import/Export
Digital Signature
Document Management
Document Review
Government Contracts
Payment Processing
Pre-built Templates
Reminders
Renewal Management
Reporting/Analytics
Sell Side (Customers)
Specialty Contracts
Task Management

Icertis Contract Intelligence Integrations

Microsoft Azure

Microsoft Word

Microsoft Outlook

Microsoft 365

Oracle CRM On Demand

Salesforce Platform

See all 10 integrations

Icertis Contract Intelligence User Reviews

Overall Rating

4.4

Ratings Breakdown

49%

41%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.1

Functionality

4.2

Vaneisha P.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used other for less than 2 years

Review source

Reviewed July 2019

Great Support

Previously 5

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 5

Customer support

Functionality

Previously 5

Pros:

There is a lot of follow up upon roll-out with the customer to ensure the product is working as expected.

Cons:

I'm not sure the product documentation is easy for non tech people to understand.

Deb V.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

I sourced, and implemented this tool for our Global buy side

One uniform database for all of our buy side agreements across the globe. We have consolidated many systems to one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, support and service. People are fantastic to work with. The tool is best of bread with improvements to come. The project teams that I have worked with have gone above and beyond to ensure that our needs were met, on time, and on budget. I have been very pleased with the tool. My users as a whole have also appreciated the search features and the ability to setup deviation approvals. Very pleased with the technology and the people.

Cons:

It takes a bit of time to configure the tool and get it to work. Once it is setup it works flawlessly. I wish that the tool had more features for the negotiation portion of the clm

Wei L.

Verified reviewer

Medical Devices

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed July 2022

Not ideal enough

Communicating with some of the customer support team is a nightmare. We knew that they all tried to help but an excellent customer support team should always be there to help solve customer’s question/issue and should have the ability to think of the issue customer could face upfront instead of asking customer to issue tickets for every question that is a waste of time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dashboard and notification function.

Cons:

The templates function. First of all, you need to make a lot of efforts to build a template. After building, you have to fill out the attribute for each draft which is not practical (we are looking for software that can identify the attributes by itself instead of for us to manually filling in)

David M.

Verified reviewer

Wholesale

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Game changer for our contract process

The implementation and go live were highly supported and done on time and on budget. We have gained a highly controlled contract process and financial model approval flow as well as a central repository for all of our documents. The ability to administer most changes we need in the system ourselves with little or no support is a bonus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Full featured platform that provides us control over much of the configuration and the contract elements we use. Work flows for approvals is a key to our process and ICM worked with us to fit a specific need without any customization. Ease of use, extremely good customer support and responsiveness to issues.

Cons:

There are a few steps that require more clicks to access than is preferred. I believe the new UI will provide some improvement there.

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed April 2018

The custom features are excellent!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Icertis has been the easiest and most customizable software I've used thus far! Since merging to Icertis, contract management has become very efficient.

Cons:

There hasn't been any issues or concerns that the Customer Support Team at Icertis hasn't been able to answer or help us with!

Verified

Reviewer

Computer Software

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed August 2020

Clunky Software

Manage legal contracts including sales agreements, NDAs, etc.. including the signing process and document management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software does automate contract management to an extent. It integrates, to an extent, with DocuSign and SalesForce.

Cons:

The software is quite clunky. The interface is not good, and lots of design decisions make little sense when comparing against industry standards, or intuitive design. I would not consider is SaaS as it requires significant customization and development. Even after years of customization and development, the software is still not "stable" as I would like. There appears to be a significant conflict of interest between "Fixing the out of the box software bugs/lack of features" vs "enhancement/configuration/customization requests" with their support/consulting team. If the technology team at my company would have been more involved, the decision to purchase the software would likely had been different. But instead, we are asked to come in after implementation to support/clean up the mess.

Verified

Reviewer

Used other for more than 2 years

Review source

Reviewed April 2018

We've had a seamless and positive experience with iCertis

enterprise-wide centralized CLM platform, redlining/negotiation efficiencies, compliance, analytics

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iCertis has built their platform with an API-first architecture. This enables endless integration opportunities. Also, the fact that iCertis is purely cloud-based.

Cons:

Currently, there are no integrations with Oracle. However, this is on their roadmap. Additionally, there are limitations with phone channels.

Kadir Özgür T.

Verified reviewer

Retail

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed September 2022

Icertis Suite good option for contract management !!!

average.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Icertis has a powerful features for contract management. AI capability of this software is really high.

Cons:

while customizing on your own , takes bit longer. but i think this can be solved with couple of updates.

Lynne L.

Verified reviewer

Construction

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed March 2019

Icertis was a game changer for our

The Icertis team was extremely helpful during our setup and roll out. The level of support that we have continued to receive has been remarkable. The support team is extremely responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part of the Icertis software was to allow us to have all of our contracts in one place. Having the software in place is also allowing us to track our DBE CUF checklists and DBE requirements for contracts that require that type of tracking.

Cons:

The one thing that has been a challenge for our company is the reports that are within Icertis. We struggle getting the data we want in a format that makes sense to our business.