All Emotive Reviews
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Emotive Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.3
Value for money
4
Functionality
4.2
Pros
"Emotive has made it very easy to reach out to our SMS list with great segmenting options, awesome support (who will even write your texts for you), & an intuitive user interface. When Emotive created its own pop-up for gathering phone numbers and email addresses from customers, JC and the support team took care of the entire migration for us. "
"Their platform works efficiently in the background, allowing us to focus on other aspects of our business while they handle our SMS campaigns with precision."
"The customer service from the reps is great and they were willing to accommodate for my seasonal business and gave me a discount and support even though I wasn't able to sign a year contract."
Cons
"We've had several customers be disappointed that they could not call us, or had to explain why we had an American # when we are based in Canada."
"It is expensive, at least $150/month plus other fees and the cost of sending messages."
"As a person new to using SMS marketing I wasn’t sure what to look for."
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