All Medallia Concierge Reviews
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Medallia Concierge Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.6
Value for money
4.5
Functionality
4.4
Pros
"The customer tagging system was great, especially being able to tag staff and communicate with our staff specifically just by sorting by their tag."
"WE have definitely benefitted though better reviews and better customer service along with targeting sales to increase revenue."
"I highly recommend this app if you are searching for the best ways to keep in touch with your clients however I personally think It could be better for the price you pay."
Cons
"At the time I did not like that multiple people could log in at the same time and chat back to the guests."
"When the reviewer selected wrong area, I can’t make a change."
"Emails to the sales person and custom service were ignored."
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