GovPilot 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GovPilot

4.6

(76)

Pricing

Starting at $3,000.00 per year

About GovPilot

GovPilot is a cloud-based solution that helps municipalities automate daily tasks and streamline communications between multiple departments. Key features include task assignment, GIS mapping, event-based triggers, project tracking, workflow management and alerts.

The application allows officers to schedule inspections, prepare notes of violations and track progress of associated cases. GovPilot enables administrators to provide role-based permissions to employees, letting them share information with specific users and departments. It lets users identify and display areas of concern using icons, colors and visual codes, prioritizing issues along with the current status of problems.

GovPilot offers digital forms that enable public communities to apply for resident and non-resident parking permits and receive issuance of parking spaces. Mobile applications for both iOS and Android are available.

Pricing can be found on our website. Support is provided via live text chat in the platform and phone with actual GovPilot employees.

GovPilot Screenshots

GovPilot Pricing and Plans

Starting price: $3,000.00 per year

Free Trial

Free Version

Basic

$3,000.00

per year

No plan information available

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GovPilot Features

Popular features found in Public Works
Alerts/Notifications
Billing & Invoicing
Compliance Management
Customer Database
Data Import/Export
Document Management
Equipment Maintenance
Inventory Management
Job Costing
Mobile Access
Project Management
Service Request Management
More features of GovPilot
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Administrative Hearings
Animal Licensing
Approval Process Control
Attendance Management
Attendance Tracking
Audit Management
Audit Trail
Automated Routing
Building Permits
Business License
Calendar Management
Case Management
Case Notes
Census Data Integration
Child Care
Citation Tracking
Code Enforcement
Code Maintenance
Collaboration Tools
Color Codes/Icons
Communication Management
Contact Management
Contract/License Management
Customer Portal
Customizable Fields
Customizable Forms
Customizable Reports
Data Collection
Data Mapping
Data Visualization
Docket Management
Document Generation
Document Storage
Drag & Drop
Employee Management
Equipment Tracking
Event Calendar
Event Management
Expiry Notifications
Facility Management
Fee Management
Financial Management
Fines Management
Fixed Asset Management
For Government
Forms Management
Geocoding
Geographic Maps
GIS Integration
Image Management
Incident Response Checklists
Inspection Management
Internet Mapping
Inventory Tracking
Labeling
Land Planning
League/Team Management
License Issuance
Maintenance Scheduling
Map Creation
Map Sharing
Member Directory
Membership Management
Online Applications
Online Payments
Parking Management
Parking Permits
Payment Processing
Performance Metrics
Permit Issuance
Permit Management
Photo Management
Pictometry Imagery
Planning & Zoning
Process/Workflow Automation
Property Database
Purchasing & Receiving
Real-Time Data
Recognition Management
Records Management
Registration Management
Renewal Management
Rental Management
Reporting & Statistics
Reservations Management
Scheduling
Search/Filter
Self Service Portal
Sensor Data
Spatial Analysis
Status Tracking
Tactical View
Task Management
Taxation & Assessment
Third-Party Integrations
Ticketing
Training Management
Utility Billing
Violation Tracking
Volunteer Recruiting
Weed Abatement Control
Workflow Management
Work Order Management

GovPilot Integrations

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GovPilot User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

26%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.8

Functionality

4.5

Donna K.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Montgomery Clerk's review

Excellent. very pleased with program and support staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Can process records requests quickly. Easy to operate.

Cons:

Once we got used to the modules, there were no negative issues.

Reasons for choosing GovPilot

I didn't choose but I think price was a major reason.

Vendor Response

Thanks very much for your feedback Donna! It is great to know that you are pleased with GovPilot!

Replied May 2022

Marta H.

Verified reviewer

Government Administration

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Comprehensive and Customizable Suite of Municipal Software

Govpilot has permitted us to modernize many of the functions of the Municipal Clerk's office. Licensing and record requests that previously were done on paper are now available to residents on line. The amount of clerical time spent was significantly reduced. However, conversion of old data to Govpilot was more difficult and time consuming than expected. This was mostly due to the poor quality of the data to be converted, but it delayed implantation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The company is very responsive to requests for custom reports, screens, etc. The dashboard helps us manage processes from the same place.

Cons:

The software is map based. We have missing addresses/Block and Lots in the public map database they use. Missing properties must be added individually, which is tedious.

Reasons for switching to GovPilot

We wanted to permitted users to apply and pay over the internet.

Vendor Response

Thank you very much for your feedback Marta!

Replied June 2020

Richard M.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

GovPilot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use with map and views. Love the different fields they allow us to use.

Cons:

Sometimes it can be glitchy.

NANCY P.

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Gov Pilot has a lot of features, once you know how to navigate through the processes.

more productivity and ease of tasks

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the history of paperwork on each address when you do an address search - it is easy to see what each resident has --like parking permit, leaf permit, etc. You can also find a phone number for the resident in this system very quickly. I love the clone tab - it is the best since it saves a lot of time. Also when you do an address search the map with cross streets is helpful. The new custom balance report is concise and easy to read, much better than the previous report. I also like that when we reach out to Prop Pilot that the issue is acknowledged promptly and resolved as soon as possible.

Cons:

The program seems to spin often - that can be frustrating. Guess we have too much data. We are trying to go paperless and this program is helping. However I am a paper person!

Vendor Response

Nancy, thank you so much for taking the time to write such a thorough review. Feedback like yours is very helpful.

Replied May 2018

Debbie W.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of entering information, printing out forms, customizing settings

Cons:

When uploading information the program sometimes duplicates instead of updating the information previously uploaded

Vendor Response

Thank you very much for your review and feedback Debbie. I'm glad that our account management and support teams were able to work with you to resolve the duplication issues you mentioned!

Replied August 2022

Jonneigh A.

Verified reviewer

Government Administration

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2019

Property Data Base

I use this software everyday and love it. I think it has much more capability than what I am currently using it for. I have found their support to be available and responsive. Executive has made our Customer Relations a dream.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product provides and excellent property data base that I hope to expand upon. I would love to include our taxes and water bills, etc. We currently use it for our Building Department and it's a great way to keep your file information and records in one spot with all your forms. The applications are very user friendly and have made our lives much easier for processing of permits. It has literally made my workload much more manageable. I highly recommend this product.

Cons:

As with any new system, the start-up was a bit frustrating working out kinks etc. Had an issue with credit card processing but everything was fixed.

Vendor Response

So glad that you love using our software! Thank you for the kind words.

Replied June 2019

Gregory L.

Government Administration

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2017

GovPilot has saved me so much time and paperwork. GovPilot is very simple to use in the field.

I have saved so much time and paperwork. GovPilot has truly simplified my job. I am able to do my job in the field without having to come back to the office.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very simple to learn and is user friendly. GovPilot provided training and phone support during our start up. As with any new product I was a little confused at first because GovPilot was all new to me. After working with GovPilot for a few days I was very comfortable moving around. As a Public Works Superintendent, I work in the field a lot and GovPilot has truly simplified my job. I am able to review resident complaints and process street opening permits without having to go back to the office.

Cons:

Initially, I was a little confused with the new software. Customer support was able to work me through some problems I was having and simplified things. Some categories were moved around to my liking. I do most of my work with GovPilot on my desktop and everything works fine. When I use my IPAD in the field, GovPilot had some problems viewing data. I talked with people and was told a Windows based tablet works much better with GovPilot.

Vendor Response

Thank you so much, Gregory! So glad that you find GovPilot's product easy to use and our Customer Support team helpful.

Replied November 2017

Kevin B.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

GovPilot GIS Maping System

GovPilot team is very responsive and ready to provide support & service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to navigate . User friendly. Easy web interface.

Cons:

Nothing, a great product. Hard to find fault with this product.

Vendor Response

Thanks very much for your feedback and for taking the time to share your thoughts Kevin!

Replied April 2022

Jemaine L.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

I love working in GovPilot!

I refer to the Customer Service Team as "MY A-Team" they are personable, efficient and have always responded quickly and accurately to any of my issues and were always available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use; though repetitive it allows for efficient and speedy processing of OPRA requests and responses.

Cons:

The ability to merge and retrieve certain functions.

Vendor Response

Thanks very much for your response and feedback! Our customer support team appreciates your kind words!

Replied September 2022

Stephen C.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Fully Comprehensive Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the ability to computerize some of our key processes.

Cons:

There aren't any cons for the use of this software. Whenever there may be an issue or a process is not making our jobs easier, support has worked very hard to simplify and improve the process so that it is much more functional.

Vendor Response

Thanks very much for your review and feedback Stephen! We look forward to continuing our work with you.

Replied April 2022

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