GovPilot 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GovPilot

4.6

(76)

Pricing

Starting at $3,000.00 per year

About GovPilot

GovPilot is a cloud-based solution that helps municipalities automate daily tasks and streamline communications between multiple departments. Key features include task assignment, GIS mapping, event-based triggers, project tracking, workflow management and alerts.

The application allows officers to schedule inspections, prepare notes of violations and track progress of associated cases. GovPilot enables administrators to provide role-based permissions to employees, letting them share information with specific users and departments. It lets users identify and display areas of concern using icons, colors and visual codes, prioritizing issues along with the current status of problems.

GovPilot offers digital forms that enable public communities to apply for resident and non-resident parking permits and receive issuance of parking spaces. Mobile applications for both iOS and Android are available.

Pricing can be found on our website. Support is provided via live text chat in the platform and phone with actual GovPilot employees.

GovPilot Screenshots

GovPilot Pricing and Plans

Starting price: $3,000.00 per year

Free Trial

Free Version

Basic

$3,000.00

per year

No plan information available

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GovPilot Features

Popular features found in Volunteer Management
Attendance Tracking
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Self Service Portal
Time Tracking
Volunteer Recruiting
More features of GovPilot
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Administrative Hearings
Animal Licensing
Approval Process Control
Attendance Management
Audit Management
Audit Trail
Automated Routing
Billing & Invoicing
Building Permits
Business License
Calendar Management
Case Management
Case Notes
Census Data Integration
Child Care
Citation Tracking
Code Enforcement
Code Maintenance
Collaboration Tools
Color Codes/Icons
Communication Management
Compliance Management
Contact Management
Contract/License Management
Customer Database
Customer Portal
Customizable Fields
Customizable Forms
Customizable Reports
Data Collection
Data Mapping
Data Visualization
Docket Management
Document Generation
Document Management
Document Storage
Drag & Drop
Employee Management
Equipment Maintenance
Equipment Tracking
Event Calendar
Expiry Notifications
Facility Management
Fee Management
Financial Management
Fines Management
Fixed Asset Management
For Government
Forms Management
Geocoding
Geographic Maps
GIS Integration
Image Management
Incident Response Checklists
Inspection Management
Internet Mapping
Inventory Management
Inventory Tracking
Labeling
Land Planning
League/Team Management
License Issuance
Maintenance Scheduling
Map Creation
Map Sharing
Online Applications
Online Payments
Parking Management
Parking Permits
Payment Processing
Performance Metrics
Permit Issuance
Permit Management
Photo Management
Pictometry Imagery
Planning & Zoning
Process/Workflow Automation
Project Management
Property Database
Purchasing & Receiving
Real-Time Data
Records Management
Renewal Management
Rental Management
Reporting & Statistics
Reservations Management
Scheduling
Search/Filter
Sensor Data
Service Request Management
Spatial Analysis
Status Tracking
Tactical View
Task Management
Taxation & Assessment
Third-Party Integrations
Ticketing
Training Management
Utility Billing
Violation Tracking
Weed Abatement Control
Workflow Management
Work Order Management

GovPilot Integrations

authorize.net

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GovPilot User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

26%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.8

Functionality

4.5

Richard M.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

GovPilot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use with map and views. Love the different fields they allow us to use.

Cons:

Sometimes it can be glitchy.

Billie D.

Verified reviewer

Government Administration

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2022

GovPilot is what my department has spent years searching for

I have already recommended GovPilot to several other county departments and have made myself available to them for questions regarding the switch. I have been pleasantly surprised with all of the features that our previous software didn't offer and, a lot of which, I didn't even know how much we needed them. Automatically notifying residents that their complaint has been handled or that their permit is now approved, integrating GIS in to their mapping systems to provide up to date and accurate maps of my County, and working with our credit card processor to safely and securely process permit fees with seamless transfers of information between the two are just some of the features that, now that we have them, we can't do without. There are so many great things to mention about GovPilot that I simply can't remember them all but, suffice it to say, GovPilot is well worth the cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The GovPilot team have been nothing but professionals for the entire process of changing from our previous asset management software to GovPilot. They gathered the details of what we were doing before, what we didn't like about our previous software, and how they could help fill in the gaps. Then they worked closely with myself and several of my team leaders to come up with a tailor fit solution to manage our Animal Control calls, Code Compliance calls, and our septic system permits. Even though GovPilot is based in New Jersey, they were willing to fly down to Texas to provide face to face training to me and my staff at a very low cost. The software is great and does everything we need and more but I think one of the best features they have is the live chat option on every page. If you have a question or get stuck somewhere, simply click on the support button and get help from a live representative in seconds. Another great thing that I appreciated was the professional manner in which they handled a few hiccups with our contract process. We had to put the project on hold several times while we processed some internal issues and the GovPilot team was there, ready to pick up where we left off once things were sorted out. No complaints and no incessant nagging about when we could move on to the next step. If I had to delete this whole review and condense it down to one word, I would describe GovPilot simply as "professional".

Cons:

When reading reviews, I tend to distrust those that don't mention something negative in their review. There is always something that can be improved. Believe me, I had to think long and hard about what could be improved on with GovPilot. The only thing I could come up with was that they are obviously a New Jersey based company because a few of the fillable fields in our forms still referenced New Jersey for a few days before we were able to get them all switched over. That was it. That's all I could come up with. I have been entirely satisfied with GovPilot.

Reasons for switching to GovPilot

Cartegraph was unwilling to provide key features that we needed as our department grew. After asking for these features repeatedly, we were only taken seriously after we told them we would no longer require their services.

Vendor Response

Thank you very much for your wonderful (and thorough) review and feedback! Please be sure to reach out to your account manager or our support team any time you need anything! We look forward to working with you!

Replied March 2022

Daryl B.

Verified reviewer

Government Relations

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

GovPilot for local government code enforcement

very intuitive. easily customizable. I like using the app from my phone but needs some improvement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

keeps everything organized for my daily inspections. Great calendar integration with outlook. Citizen version with GovAlert works well to get community involved.

Cons:

large file size of pdf documents makes it hard to email violation notices. App can use some improvements.

Kenneth E.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Residential Parking Review

The 2020 rollout of the software to employees and customers was premature. The cashiering and reporting data input from various departments caused major confusion. The lack of training for the cashiers before its release was a disaster and the lack of testing by GovPilot created a load of data that all had to be corrected. The transfer to our accounting software was because of the lack of control over duplicate data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Improvements made as problems were discovered.

Cons:

Current Residential Parking problems were detailed in an email currently being addressed. The early release before proper testing was a problem in 2020.

Reasons for switching to GovPilot

outdated

Pamela V.

Verified reviewer

Government Administration

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2022

Incredible improvement over other software

The software we used prior to GP (SDL) is clunky, and awkward, and anything but user-friendly. GP blows them out of the water, and is helping us process applications faster, which automatically makes us more efficient.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Gov Pilot seems to have been designed with the user in mind, and -- on top of that -- the GP team has worked tirelessly with me to customize features, and module design toward optimum efficiency.

Cons:

Because the onboarding and development teams have been so responsive to my requests in the initial phases, I have no complaints about GP whatsoever.

Reasons for choosing GovPilot

Gov Pilot had everything we wanted: options to customize, online application possibilities, ease of use, excellent customer service. I'm so happy we made the switch!

Reasons for switching to GovPilot

It wasn't up to ME to decide to make the switch, but I rallied for it every day. SDL is torturous to use.

Vendor Response

Thank you for your wonderful feedback Pamela. It means so much to the GovPilot team that our customers appreciate their support and the platform's ease of use. We look forward to continuing our work with you and Bradley Beach!

Replied December 2022

Clyde B.

Verified reviewer

Government Administration

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

GovPilot - Good Functionality and Operability

The GovPilot modules provide a great mechanism to record, track and manage the large quantity of rental properties we administer and the diversity of issues that are reported to our local municipality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best feature in GovPilot is the responsiveness of the Staff. They are timely in their actions to correct issues. They take our feed-back and integrate features into the modules which tailor them to our unique circumstances.

Cons:

We can not identify any drawbacks or shortfalls so far since issues are infrequent and corrected quickly when they do occur.

Vendor Response

Thank you very much for your review and feedback! Our onboarding, account management, and customer support teams take great pride in being responsive and helpful to our customers! We are happy to hear you have enjoyed your experience with GovPilot thus far!

Replied September 2022

Christina L.

Verified reviewer

Government Administration

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

To GovPilot and Beyond!

Residents no longer need to wait to speak with a staff member during operating hours to access property information with the GIS Map. GovPilot is the perfect partner to work with a growing Township to create simplified processes for individuals to access information independently. The modules allow anyone to complete a form at any time, anywhere, decreasing our phone call and foot traffic so we can focus on other tasks. We are implementing additional modules that will further assist our office as we move forward into the electronic and digital era!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GovPilot helps us quickly and efficiently communicate between departments, and all communications are saved for later reference. Residents are able to notify Township officials of a concern at any time/day, not only during business hours. The automatic email notification for new RAC allows for response in emergency situations.

Cons:

We found a few additional features for our purposes. We asked if only the CCO Inspector could be chosen for scheduling the Inspection on the drop-down feature to limit confusion. We also requested an automatic reminder for RAC for any NOV when the 10 days is expiring for Code Enforcement to follow-up.

Vendor Response

Thank you very much for your wonderful review and for your ongoing feedback with our account management team! have been excited to partner with you and we look forward to continuing to help you move forward with your digital transformation!

Replied November 2021

Rebecca P.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Lodi's Review of GovPilot

GovPilot changed the way we do business for the absolute best and we can't remember life without it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GovPilot's software allows information to be shared easily and instantaneously between departments and also with the public. We are able to limit the paper in our offices while still allowing for information to be accessed easily.

Cons:

The time is takes for Property Profile information to be updated

Vendor Response

Thank you very much for your terrific feedback and review! Our team is proud of the work we do with Lodi, NJ!

Replied September 2022

Melissa G.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Melissa Gleason - Camden County IT Administrator

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use Dashboards and ability to customize the Dashboard. Easy to filter within modules. Easy to have new modules setup. Easy ability to add permissions to modules. Easy to use Reporting feature. Issue fixed quickly and effectively. Ability to create automated workflows on modules and ability to add pre-defined emails and forms that can be generated with information in the module.

Cons:

Issue with reporting location. Not always is a concern or issue that needs to be reported is from an exact address.

Vendor Response

Thanks very much for your review and feedback, Melissa. It is a pleasure to work with you and your colleagues in Camden County!

Replied August 2022

Ryan M.

Verified reviewer

Used weekly for less than 12 months

Review source

Reviewed November 2017

GovPilot has significantly changed the way we operate within the Borough.

Time savings, efficiencies, and integration between departments that will hopefully lead to time savings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GovPilot makes workflows more vibrant and efficient through data aggregation. By collecting all of this digitally and building it into a property parcel-centric view, it creates an integrated way to oversee and execute various tasks that serve residents, allowing departments to step away from their silos and better coordinate tasks.

Cons:

Right now, a lot of build out is still necessary to provide a user friendly experience for employees. And there's no real backend for users.

Vendor Response

Thank you so much, Ryan! Excited to learn how Jet Mode improves your user experience.

Replied November 2017

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