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5
4
3
2
1
Ease-of-use
4.3
Customer Support
4.4
Value for money
4.3
Functionality
4.1
"Provider details are automatically mapped to Payer Enrollment forms, its available on a small scale and it is a well-rounded database to manage Practice, Location and Provider data and documents. "
"It helps keep us organized per provider and per location which with a large growing practice in many states is extremely helpful and necessary. "
"I did feel that the Training Team dropped the ball a bit with me and I had to keep pestering them to complete the training, but once sessions were scheduled, the Trainer was great - she was even able to ferret out my personal level of technical understanding and train me at that level."
"The overall experience is not good as we are facing big issues in notes creation, notes sequence and reports."
"The support team is lacking as we have had a few issues that take constant follow up, sometimes with no resolution. "
"Need to fix these issues to avoid contract termination from our end."
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