All ChurnZero Reviews
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ChurnZero Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.9
Value for money
4.7
Functionality
4.4
Pros
"Churnzero incorporates rich integrations, customer facing guides, and data analytics to really understand how prospects and customers are interacting with my site so I can help push them through workflows and end in a good place."
"Collaborative Success Plans has been a game changer as we plan to move towards a more structured process."
"The built in integration with Gong is also incredibly helpful!"
Cons
"The second item is you cannot customize dashboards in the professional version."
"The only other Con I have is that the Email Tool can't be used for Email Marketing - it's great for one-on-one messages but you can't create big colourful branded emails in it."
"Plays and Journeys are sometimes a bit difficult to link (emails to be sent semi-automatically after a specific step of the journey has been completed for example) and Journeys are really something the CSMs struggle dealing with."
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