FrontSpin 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FrontSpin

4.2

(25)

Pricing

Starting at $1.00 per month

About FrontSpin

FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and service communication with their clients.

FrontSpin helps businesses to manage call targets according to the number of available active agents. Businesses can integrate FrontSpin with various customer relationship management (CRM) solutions to sync sales information across applications in real-time. The solution can capture data directly from email communications and call notes. The solution also logs customer interaction on a unified timeline for recording and auditing purposes.

With FrontSpin's real-time dashboard, managers can get full visibility of their team's activities. Managers and business owners can define their goals and measure their final performance against the set objectives. Other features include real-time alerts, call scheduling, auto call recording and live monitoring.

Support is available via phone and through an online knowledge base.

FrontSpin Screenshots

FrontSpin Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per month

No plan information available

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FrontSpin Features

Popular features found in Sales Enablement
Collaboration Tools
Content Library
CRM Integration
Email Management
Engagement Tracking
Lead Scoring
Performance Management
Process/Workflow Automation
Sales Planning
More features of FrontSpin
Activity Dashboard
Activity Tracking
Auto-Dialer
Callback Scheduling
Call List Management
Call Monitoring
Call Recording
Call Scheduling
Call Transfer
Campaign Management
Client Management
Contact Management
CRM
Dashboard
Email Templates
Lead Capture
Lead Distribution
Lead Management
List Management
Monitoring
Multi-Channel Communication
Real-Time Updates
Reporting/Analytics
Third-Party Integrations

FrontSpin Integrations

Salesforce Sales Cloud

FrontSpin User Reviews

Overall Rating

4.2

Ratings Breakdown

52%

28%

16%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.5

Functionality

3.8

Have you used FrontSpin and would like to share your experience with others?

Derek K.

Verified reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Frontspin the Power Dialer

Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up. Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to have dialer that we can punch in any number to dial. Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.

Cons:

The Report section for admins. Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total. If you like to pull team info, they must be manually assigned to group and their limit on th amount of data available.

Aleksandra P.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Quick and easy outreach that works efficiently.

I'm really happy with Frontspin's services! They're fast, super easy to use, and incredibly efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This thing has a ton of awesome features that really compete with the best out there. What I love the most is how clear the voice quality is, and there are barely any lags, if any at all.

Cons:

It’d be great to see more third-party integrations added. Also, tech support is kind of restrictive, I wish they had real-time support.

Verified

Reviewer

Business Supplies and Equipment

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Frontspin

Its been okay. If it wouldn't crash all the time i would have a much better experience.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.

Cons:

It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online.

Jagger G.

Verified reviewer

Computer Networking

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2017

The perfect prospecting tool for Salesforce.com users

The automated activity tracking, call recording, and email tracking (including variant subject line testing!) allows us managers to effectively track metrics for coaching. The Playlists allow our reps to efficiently time manage their days and accomplish their daily prospecting requirements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts.

Cons:

The only restrictions we have in FrontSpin are based from our Salesforce.com instance and not a restriction of the FrontSpin tool set.

Verified

Reviewer

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2017

Great autodialer

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a great autdialer for an ADR or SDR to live in. Almost all relevant data can be accessed through frontspin and call notes can be almost effortless added in frontspin and automatically recorded in SF. Some SF data is actually easier to see like related contacts/relevant opportunities, and prospect area code/city which is great for scheduling across time zones on the fly. Reminders are great too.

Cons:

The newer email template feature and the playbook feature are buggy. I can't see SF events in the Frontspin UI which is frustrating for our team's specific SF workflow. Sometimes the interface is slow to react or will double call someone. This is rare though.

Verified

Reviewer

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2017

FrontSpin has been an excellent tool for our team. Outstanding Customer Service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FrontSpin allows my team to focus on reaching prospects and not the tedious administrative tasks in our DB. As a manager, I can easily see the progress of my team on a daily/weekly/monthly basis.

Cons:

There is not much to point to as far as cons. When there are, they are extremely responsive. FrontSpin has added features and functionality whenever necessary. They seem to be always looking for ways to improve the product.

Verified

Reviewer

Computer Software

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Does the job

Not the best.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Front spin is user friendly. It really requires no training to teach someone how to use. Very simple.

Cons:

Front spin is not good for big companies. They don’t have the capability to dis allow users from deleting calls, and sometimes it doesn’t sync correctly with salesforce. It also goes down at least once a month.

Adam G.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Frontspin suffers from the same issues as of SalesForce, but has less integrations

If you're budget is limited Frontspin is a viable option but is still not a respected leader in the CRM/lead management realm. E-mail functionality is wonky.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Does what it says it does & is worth the cost compared to other CRMs if your sales cycle is extremely cookie cutter and transactional.

Cons:

Can slow the sales/lead management process when it's supposed to expedite it which can be completely counterproductive.

Sean S.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2017

Great product for any sales team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy interface to train to get our staff on the phones ASAP. It allows the rep to make a call, send an email, and set their follow up task from one screen. Our productivity has skyrocketed!

Cons:

There are a lack of integrations with social sites that could streamline researching prospects.

Verified

Reviewer

Computer Software

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2017

Comparing FrontSpin to the other tools I have used before - I don't see myself going back others

Our AEs have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time synch to Salesforce takes care of making sure our systems are updated. It saves our team a ton of time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time synch to Salesforce takes care of making sure our systems are updated. It saves our team a ton of time.

Cons:

We would like to see other "plays" that allow us to specify social media touches, but the good news is that we understand that that is forthcoming soon.

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