Best Construction Categories
Best Facilities Management Categories
Best Human Resources Categories
Best Legal Management Categories
Best Manufacturing Categories
Best Medical Categories
Best Property Management Categories
Get 1-on-1 advice in 15 minutes. It's free.
Josh P.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
Intercom vs Kommunicate: Which is best for you?
per month
per month
and Demo
Features
- We do have an excellent team of reps, but Intercom's Help Center and Fin AI take care of the most common customer interactions, so our reps have the bandwidth to engage with more complex customer issues.
- It's not very marketing and sales-friendly, lacking a few features like proper attribution and pushing full location information, including city and state, to Salesforce CRM
- Easy to use with other Chatbot developing platforms such as Google Dialogflow.
- Sometimes customer support does not understand requests right away, you have to provide several screenshots of the problem.
in the comparison
in the comparison
in the comparison
Recommendations
