Intercom vs Superchat: Which is best for you?

It also provides an additional benefit, in which we are able to directly message users in mass, or in selected groups to drive responses, test out new features, and easily market to our entire subscriber base.

It's not very marketing and sales-friendly, lacking a few features like proper attribution and pushing full location information, including city and state, to Salesforce CRM

While Superchat offers a robust set of features, having additional customization options for the interface would be a welcome enhancement to better suit individual preferences.

The integration of note-taking right within the chat is a game-changer, ensuring we stay organized and efficient.