Kapture CX Reviews

Reviews Summary

4.2

(22)

(9)

(7)

(0)

(2)

Ease-of-use

4.4

Customer Support

4.3

Value for money

4.2

Functionality

4.2

"Tools like voice support, omnichannel integration, self service, digital case management, and agent producitivity have given us a big advantage."

"Kapture is very useful and easy yo use mange to time easy and track the data soon and customer support is very high and humble"

"I think Kapture is a decent tool to manage Helpdesk team."

"At times, the tool does not feel very user friendly."

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