Oracle Sales 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Oracle Sales

4.3

(65)

Pricing

Pricing available upon request

About Oracle Sales

Oracle Sales Cloud is a sales management application under Oracle’s umbrella of hosted customer experience (CX) products. An emphasis on modern interface design, simplified cloud-based implementation and a highly functional native mobile app help differentiate it from Oracle’s popular legacy CRM and sales solutions.

In addition to core sales force automation functionality, such as interaction tracking and follow-up automation, Sales Cloud features configurability, sales rep prospecting, channel management and territory management.

Oracle Sales Cloud also offers CPQ Cloud, a full solution to manage the entire quote-to-cash process, from configuring price quotes (CPQ) to proposal delivery to order fulfillment. In addition, Oracle Social Network Cloud facilitates collaboration among sales reps, and Oracle Social Engagement and Monitoring allows reps to monitor prospects and competitors across multiple social and online channels in order to capitalize on timely interaction opportunities. Oracle Sales Cloud Mobile, meanwhile, enables reps to access up-to-date customer information while in the field.

Oracle Sales Screenshots

Oracle Sales Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Oracle Sales Features

Popular features found in Lead Management
Campaign Management
Contact Management
CRM
Lead Capture
Lead Segmentation
Prospecting Tools
Reporting/Analytics
Task Management
Workflow Management
More features of Oracle Sales
API
Channel Management
Dashboard
Incentive Management
Interaction Tracking
Internal Chat Integration
Lead Management
Mobile Access
Mobile App
Monitoring
Pipeline Management
Quotes/Estimates
Sales Planning
Source Tracking
Territory Management

Oracle Sales Integrations

Gmail

Microsoft Outlook

Oracle Sales User Reviews

Overall Rating

4.3

Ratings Breakdown

51%

34%

11%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

3.9

Functionality

4.2

Have you used Oracle Sales and would like to share your experience with others?

Lucas M.

Verified reviewer

Consumer Goods

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed August 2019

Huge professional CRM

Ratings Breakdown

Ease of use

Functionality

Pros:

It's got all the options I need and then some. It's also not that hard to get into.

Cons:

At this point I'm still very happy about it.

Balazs H.

Verified reviewer

Design

Self-Employed

Used monthly for free trial

Review source

Reviewed June 2024

Great product for sales

Ratings Breakdown

Ease of use

Functionality

Pros:

I like product like this because you can easily track and monitor your sales!

Cons:

I don't have negative experiences with this product

Verified

Reviewer

Automotive

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Not quite right

Almost four months and the support team can't fix basic problems, like creating new costumer or displaying proper language localization. The salesman promised lots of things, but most of them are out of the scope of the basic license, so you need to pay for multiple modules in order to make things work, otherwise, you just have a really basic CRM not worth the money (many free CRM can do way better). Go for it ONLY if you are a really big company with lots of transactions and paying a lot of money in licenses, otherwise, the support team will ignore your requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The only good thing about this software is the robust database.

Cons:

Not stable, lots of problems with installation and bugs that not even the "best" support teams could fix.

Verified

Reviewer

Consumer Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Used for my job

Ratings Breakdown

Ease of use

Functionality

Pros:

Oracle sales cloud is easy to use and you can efficiently keep track of all of your leads. You have the opportunity to insert detailed notes about a call. This is a great set up if someone takes over the account because they can ready the notes and know exactly when the lead was contacted. If someone does not want to be contacted, that will show up as well.

Cons:

Sometimes it freezes up, but rarely. It would be helpful if the system detected if there are duplicate contact numbers in the system and if there was a feature that could easily erase a number that doesn't work anymore.

Verified

Reviewer

Financial Services

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2018

Useful tool for managing customer content

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Compared to any other product in the market this product is much more stable and scale-able and sustainable over other product. Architecturally this product is much more robust than any other product

Cons:

I am a long time Oracle CRM user and can say that it can do a lot, but getting it to do what you want isn't always easy. Great product - just needs to be user-friendly.

Verified

Reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

I used to sell this product and use it for my client database

It was my customer database/customer relation management system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tracking interactions was okay and the dashboards for looking at your interactions with your customers were great as well.

Cons:

Everything was so slow and I needed it to be more of an automated process rather than typing out every little thing that I did. I didn't have time to log every single interaction with my client.

Verified

Reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Save yourself

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much - it was set up a like a CRM, but big and clunky and not nearly as extensible as SFDC. Pay for Salesforce

Cons:

Most things. Not very agile, no great way to clean data. Few extensions

Verified

Reviewer

Capital Markets

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed September 2019

Great Customer Service Software

I had a complete experience in managing customers, and lead generations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software provides great sales automation and sales intelligence. More so, it has great sales collaboration tools that complete a satisfying sales platform for any business. The availability of the lead management tool makes it a great software for an e-commerce business.

Cons:

The availability of many functions on this software makes it difficult to use for first time users. It also means that users have to get more training before reaping full benefits from it.

Verified

Reviewer

Computer Networking

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed August 2019

Somewhere at the top of the mountain