Reply 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

4.6

(95)

Pricing

Starting at $49.00 per month

About Reply

Reply.io helps sales teams book more meetings with less effort using AI-powered, multichannel outreach.
It’s a sales engagement platform built to help reps and agencies connect with the right prospects, start conversations at scale, and book more meetings — all without the manual work.
Use AI to find leads, write emails, follow up across channels, and even chat with website visitors, automatically. Perfect for growing sales teams, agencies, and anyone tired of chasing cold leads.

Key features:

AI SDR that works for you;
Built-in B2B database;
Multichannel outreach;
Findy Chrome Extension;
AI-powered personalization;
Email Deliverability Suite.

What makes Reply different:

Your own AI SDR that doesn’t just automate, It actually learns your product and adapts your outreach.
Whitelabel available. Perfect for agencies that want to offer a branded solution.
Agency Growth Hub. Purpose-built tools for lead gen agencies: dashboard, API, client management, bulk actions.

Who it’s for:

Sales teams looking to scale outreach without hiring more reps.
Agencies offering lead generation and outreach services to clients.
Founders or solo sellers who need more conversations...

Reply Screenshots

Reply Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Email Volume

$49.00

per user, per month

Plan includes:

Starts from 1.000 active contacts
Email Automation
Unlimited mailboxes
Unlimited email warmup
Unlimited contact storage
Unlimited emails monthly
1 user
Centralized inbox
Anti-spam & deliverability suite inbox

Multichannel

$89.00

per user, per month

Plan includes:

Unlimited Active contacts
Multichannel automation
10 mailboxes / user
Unlimited email warmup
Unlimited contact storage
Unlimited emails monthly
$ for additional users
Centralized inbox
Anti-spam & deliverability suite inbox

Agency

Pricing available upon request

Plan includes:

Unlimited clients
Email Automation
Unlimited mailboxes
Unlimited email warmup
Unlimited contact storage
Unlimited emails monthly
Unlimited users & clients
Centralized inbox
Anti-spam and deliverability suite
Agency Dashboard

AI SDR

$500.00

per month

Plan includes:

AI-created ICP
High-accuracy emails
Starts from 1.000 active contacts
Unlimited mailboxes
Unlimited contact storage
Unlimited users & clients
Centralized inbox
1.000 Real-time B2B contacts
Autopilot & Copilot Modes
Multichannel automation

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Reply Features

Popular features found in Sales Enablement
Collaboration Tools
Content Library
CRM Integration
Email Management
Engagement Tracking
Lead Scoring
Performance Management
Process/Workflow Automation
Sales Planning
More features of Reply
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI Writing Assistant
Alerts/Notifications
API
Appointment Scheduling
Audio File Management
Audio/Video Recording
Auto-Dialer
Business Process Automation
Calendar Management
Call Recording
Campaign Management
Client Management
Communication Management
Contact Database
Contact Management
Content Management
CRM
Customizable Templates
Dashboard
Data Import/Export
Drag & Drop
Electronic Signature
Email Marketing
Email Templates
Email Tracking
For Sales Teams/Organizations
Interaction Tracking
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Meeting Management
Performance Metrics
Personalization
Prospecting Tools
Real-Time Data
Reporting/Analytics
Reporting & Statistics
Sales Activity Management
Sales Automation
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Social Media Integration
Strategic Planning
Task Management
Template Management
Templates
Third-Party Integrations
User Management
Workflow Management

Reply Integrations

Zendesk Sell

Copper

Pipedrive

Salesforce Platform

HubSpot CRM

See all 9 integrations

Reply User Reviews

Overall Rating

4.6

Ratings Breakdown

74%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.6

Functionality

4.6

Andreea C.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2022

The best sales engagement platform

I love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer services is a 10+ They continuously improve the product, continuously and for each improvement, you get email notifications and webinars to explain them. We get at least 2 meetings booked per week with reply.io just because of the way the cadences are set up automatically, they suggest the best copy, ( they have an AI) And the Chrome extension is amazing at extracting data!

Cons:

Well, I would like for the chrome extension to act as zoom info and auto complete the missing details from the profiles we prospect

Reasons for choosing Reply

Best price quality ration, amazing customer service!

Md Jahan M.

Verified reviewer

Internet

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed April 2022

"Magical tools for gathering sales leads"

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With features like the reply.io chrome plugin, Reply has been leading the way in sales involvement. " Reply is one of the most widely utilized sales engagement and finding contact information of specific leads. It gives organizations a variety of ways to communicate with targeted leads, including the ability to run campaigns, extract valid email addresses, and integrate with leading CRMs.

Cons:

Reply.io is the greatest tool for me. I'm using it for every lead generation and marketing project. I didn't see any error on this platform. But the Membership fee is very high, it will be a great step if they reduce the price of the plan.

Zee G.

Verified reviewer

Outsourcing/ Offshoring

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Make your emails reach your customers

We use Reply.io for following up our website leads. We have tried several instruments (SendGrid, MailChimp, HubSpot emails) before switching to Reply.io and so far it was the best instrument. Our response rate has increased by almost 10% due to Reply.io.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

- because there is not a lot of HTML involved in the formatting of the email, the letters get directly into the inbox (unlike Promotions or Spam), which is the main benefit of this emailing instrument. - it's convenient to create email chains and track notifications and responses. - there are team plans for collaboration and you can see the activity of your colleagues, which helps a lot when you need to create statistics for the marketing department.

Cons:

- the absence of the HTML formatting is both a blessing and a curse. It is hard to highlight things in the email sometimes, but it pays off well.

Terry L.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

Reply ignites your outbound generation engine

The experience was great, we have no complaints and the feature set met all of our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to create multi step campaigns utilizing calls, email, and linkedIn. The tracking capability along with email customization tools really helped.

Cons:

At first there were a few bugs but the team worked to fix these and provide excellent support when needed.

Arzu Ö.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed November 2022

Easy to Use Tools for Startup Sales Teams

I'm new to Reply.io but overall I like it. The Chrome extension is really very functional. It offers a variety of ways for you to communicate with your leads.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reply.io is a product that is still developing and developing really fast. Really great at creating multi-step campaigns. Email adds a new dimension to marketing. There is a team plan where you can work with your team so you can track your team's activities as well. This is really useful for collaborative working.

Cons:

Sometimes you have to follow too many steps for very simple actions. This can negatively affect the user experience, but I still like the performance of Reply.io. This becomes tolerable as they are pretty quick with support

Reasons for switching to Reply

It's really complicated sometimes

Gustavo M.

Verified reviewer

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2017

I couldn't do my job without it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to use for all my email campaigns. It works great for both cold-email prospecting campaigns and for post-call follow-up reminders. It provides me with a constant flow of leads and produces real results for our sales team. I use the metrics to focus on prospects who are engaging with my emails. I also use the tasks to convert more leads.

Cons:

Better duplicate name recognition because I sometimes add prospects twice. Everything else is great!

Tyson Y.

Verified reviewer

Automotive

Used daily for less than 6 months

Review source

Reviewed January 2018

Very simple and incredibly powerful.

Quick feedback from leads. Time saving. Cost saving. Highly recommend for mass (yet targeted) email.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The time it would have taken to manually send those emails, monitor responses and quickly engage with customers would have been unrealistic (if possible at all). The customer support is absolutely outstanding.

Cons:

There were times when the onboarding or prompting could have been better. If an upload of data failed it didn't say for what reason (e.g data wasn't what it expected in certain rows). So this required a little trial and error to get sorted but again, customer support stepped in to help out. Once that was sorted, smooth sailing.

Rocky K.

Verified reviewer

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2018

I used Reply.io for a Reactivation campaign that was very successful

The ability to mass-send emails as if they were custom emails is fantastic. I recommend this to all my clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In my company, we had about 2500 leads that were warm leads but failed to covert. We used Reply.io to email them personally and pull them into a sales call. The open rate/reply rate was incredible. Reply.io made it super easy to email these warm leads as if it was a direct email.

Cons:

Because I had a very specific timing for this reactivation campaign, I had to a lot of math/grouping prior to importing them into reply.io. Reply.io is a very clean-looking and slick system. But I was still having trouble figuring things out.

Claire C.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed July 2018

Thorough testing of software

It made cold emailing easier for me because all I needed to do was set up my templates and set up the campaign (which took minutes because I had already written the email copy), and it ran by itself. The software also provides templates so you don't even need to be a copywriter!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use, and you can get started with an email campaign in minutes. You don't need to spend a huge amount of time learning the software if you have some email marketing experience.

Cons:

The daily reports sent to me. But having said that, I am not sure if I set them up correctly - the reports didn't include the names of the campaigns so were pretty useless to me.

Austin W.

Verified reviewer

Used weekly for less than 2 years

Review source

Reviewed February 2018

Best tool for sending cold emails and improve conversion rates

Insane open-rates, insane response-rates. It turned email outreach into a valid leadgen channel, which I didn't expect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Every email you send is personalized. Every campaign you create has analytics data you can use to improve the campaign. Emails are sent automatically and camapigns don't require any manual actions up until you get a reply.

Cons:

Nothing major. Connecting to some 3rd pary mail servers is more complicated than it should be, but it's not an issue.

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