Reply 2026: Benefits, Features & Pricing

Wondering if Reply is right for your organization?

Our Sales Enablement Software selection experts can help you in 15 minutes or less.

On this page

Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews

Overview

4.6

(95)

Pricing

Starting at $49.00 per month

About Reply

Reply.io helps sales teams book more meetings with less effort using AI-powered, multichannel outreach.
It’s a sales engagement platform built to help reps and agencies connect with the right prospects, start conversations at scale, and book more meetings — all without the manual work.
Use AI to find leads, write emails, follow up across channels, and even chat with website visitors, automatically. Perfect for growing sales teams, agencies, and anyone tired of chasing cold leads.

Key features:

AI SDR that works for you;
Built-in B2B database;
Multichannel outreach;
Findy Chrome Extension;
AI-powered personalization;
Email Deliverability Suite.

What makes Reply different:

Your own AI SDR that doesn’t just automate, It actually learns your product and adapts your outreach.
Whitelabel available. Perfect for agencies that want to offer a branded solution.
Agency Growth Hub. Purpose-built tools for lead gen agencies: dashboard, API, client management, bulk actions.

Who it’s for:

Sales teams looking to scale outreach without hiring more reps.
Agencies offering lead generation and outreach services to clients.
Founders or solo sellers who need more conversations...

Reply Screenshots

Reply Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Email Volume

$49.00

per user, per month

Plan includes:

Starts from 1.000 active contacts
Email Automation
Unlimited mailboxes
Unlimited email warmup
Unlimited contact storage
Unlimited emails monthly
1 user
Centralized inbox
Anti-spam & deliverability suite inbox

Multichannel

$89.00

per user, per month

Plan includes:

Unlimited Active contacts
Multichannel automation
10 mailboxes / user
Unlimited email warmup
Unlimited contact storage
Unlimited emails monthly
$ for additional users
Centralized inbox
Anti-spam & deliverability suite inbox

Agency

Pricing available upon request

Plan includes:

Unlimited clients
Email Automation
Unlimited mailboxes
Unlimited email warmup
Unlimited contact storage
Unlimited emails monthly
Unlimited users & clients
Centralized inbox
Anti-spam and deliverability suite
Agency Dashboard

AI SDR

$500.00

per month

Plan includes:

AI-created ICP
High-accuracy emails
Starts from 1.000 active contacts
Unlimited mailboxes
Unlimited contact storage
Unlimited users & clients
Centralized inbox
1.000 Real-time B2B contacts
Autopilot & Copilot Modes
Multichannel automation

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Reply Features

Popular features found in Sales Enablement
Collaboration Tools
Content Library
CRM Integration
Email Management
Engagement Tracking
Lead Scoring
Performance Management
Process/Workflow Automation
Sales Planning
More features of Reply
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI Writing Assistant
Alerts/Notifications
API
Appointment Scheduling
Audio File Management
Audio/Video Recording
Auto-Dialer
Business Process Automation
Calendar Management
Call Recording
Campaign Management
Client Management
Communication Management
Contact Database
Contact Management
Content Management
CRM
Customizable Templates
Dashboard
Data Import/Export
Drag & Drop
Electronic Signature
Email Marketing
Email Templates
Email Tracking
For Sales Teams/Organizations
Interaction Tracking
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Meeting Management
Performance Metrics
Personalization
Prospecting Tools
Real-Time Data
Reporting/Analytics
Reporting & Statistics
Sales Activity Management
Sales Automation
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Social Media Integration
Strategic Planning
Task Management
Template Management
Templates
Third-Party Integrations
User Management
Workflow Management

Reply Integrations

Zendesk Sell

Copper

Pipedrive

Salesforce Platform

HubSpot CRM

See all 9 integrations

Reply User Reviews

Overall Rating

4.6

Ratings Breakdown

74%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.6

Functionality

4.6

Erwin M.

Verified reviewer

Capital Markets

2-10 employees

Used other for more than 2 years

Review source

Reviewed September 2019

Reply is the marketing suite most businesses need but don't know exist

Reply provides a very pleasant user experience, I highly recommend giving it a try.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Comprehensive feature set for efficient outbound and inbound marketing automation. Great support round the clock.

Cons:

Nothing, I really appreciate that they're constantly improving the software and adding features that are actually useful.

Verified

Reviewer

Internet

Used daily for less than 2 years

Review source

Reviewed March 2018

Reply is a great tool with a host of features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about Reply is how many features it has. From A/B testing emails to swapping between plain text or linked opt-outs, it has pretty much everything you could ask for. A few of the top features: -Delivery based on prospect's time zone -A/B testing -Advanced statistics and reporting -Email throttling limits (i.e., sending amounts and time between each email being sent) -Super fast responses from the support team

Cons:

Reply can be difficult to get started with. Especially when compared with other sending softwares, the number of features can be overwhelming. I would recommend Reply for anyone who really wants to dive into the world of email marketing, but for newcomers, I would suggest other options.

Zee G.

Verified reviewer

Outsourcing/ Offshoring

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Make your emails reach your customers

We use Reply.io for following up our website leads. We have tried several instruments (SendGrid, MailChimp, HubSpot emails) before switching to Reply.io and so far it was the best instrument. Our response rate has increased by almost 10% due to Reply.io.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

- because there is not a lot of HTML involved in the formatting of the email, the letters get directly into the inbox (unlike Promotions or Spam), which is the main benefit of this emailing instrument. - it's convenient to create email chains and track notifications and responses. - there are team plans for collaboration and you can see the activity of your colleagues, which helps a lot when you need to create statistics for the marketing department.

Cons:

- the absence of the HTML formatting is both a blessing and a curse. It is hard to highlight things in the email sometimes, but it pays off well.

Taras T.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

Cool stuff for cold email outreach

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy and intuitive design; No worries about getting to spam lists; It's not ESP - it's just a tool that automates your sales process Great support

Cons:

For early stages price pretty high. But it`s shouldn't be Reply`s problem ) Sometimes there are prospects in my list with passing variables. Reply stops such campaigns. I wish it stops only those incomplete leads. Because it's not an issue to search them in the whole pack without any filter

Adam V.

Verified reviewer

Internet

Used weekly for less than 12 months

Review source

Reviewed December 2017

When properly understood and utilized this is a very powerful software marketing solution.

Automation, increased productivity, and greater visibility in the customer engagement process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ability to have a wide degree of flexibility in customizing our email campaigns. I really like that I don't have to stay on top of the campaigns being run, and that I can automate their schedules.

Cons:

It takes time to learn how to do things properly as there can be glitches. Once you are aware of them you can work around pretty easily, but finding out can be a bit painful if you are not meticulous in checking your campaigns before they go out.

Hamid O.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2022

Low integrity + Not worth it

extremely bad experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UI is OK but not very intuitive. They offer a suite of channels for cold outreach which is nice but all added up we will stay away from this company.

Cons:

They charge you for what you already have paid for. Their customer service not only does not try to redo their mistakes but is super rude and entitled. Extremely bad experience. We had to use our bank to dispute the charges and contact the reseller that we had bought the services from. Low integrity business.

Reasons for choosing Reply

Appsumo deal looked good.

Iurii Z.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed November 2017

Awesome product and support

I was able to send efficient cold email campaigns and follow up my connections

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their service is very easy to use. UI is friendly, plus they prepare a lot of templates which make it even easier to start if you are not experienced with the cold emails, yet. The staff is very friendly and helpful, ready to assist, consult on progress and suggest some optimization if that's possible.

Cons:

So far, I do not have any negative experience. Looking forward to be able to have more than 3 emails attached to one account.

Alex L.

Verified reviewer

Internet

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Bad but works.

Reply has good functionality but unfortunately didn't work for us because of the bugs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One feature I loved was the bar on the left on your email which shows how good of an email is that by using AI.

Cons:

The email editor had bugs and we had to write an email in Google Docs and then paste them in Reply to avoid issues which Reply editor.

Casey A.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed August 2018

Decent tool for growing sales team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform makes it easy to upload contacts and to put them into various campaigns

Cons:

The platform is buggy and not necessarily easy to use.

Emeka O.

Verified reviewer

Higher Education

Used weekly for less than 12 months

Review source

Reviewed June 2018

This is a great tool for automated emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software does what it's meant to do and it does this efficiently. The best part about Reply is actually its customer support!

Cons:

I do not have any issues with Reply.

Showing 1 - 10 of 95 Reviews

See All Reviews

Other Top Recommended Sales Enablement Software

Wing

4.8 (69)

Recently recommended 66 times

HubSpot Sales Hub

4.5 (496)

Recently recommended 58 times

monday CRM

4.7 (453)

Recently recommended 33 times

Zoho CRM

4.3 (6959)

Recently recommended 21 times

Stuck Between Options?

Our experts can help you compare Reply with other top options, so you can find the best fit for your needs.

Reply 2026: Benefits, Features & Pricing

Overview

About Reply

Reply Screenshots

Reply Pricing and Plans

Reply Features

Reply Integrations

Reply User Reviews

Other Top Recommended Sales Enablement Software

See what companies are saying about Software Advice