All SAP Customer Experience Reviews
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SAP Customer Experience Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.8
Customer Support
4.1
Value for money
4
Functionality
4.2
Pros
"It is better version of SAP CRM system service of SAP team. As data is on cloud it's waiting time is very less."
"SAP Customer Experience provides a comprehensive suite of solutions that can help businesses manage all aspects of the customer journey, from marketing and sales to customer service and support."
"Effective client involvement is made possible by the software's potent marketing automation features, which also include lead nurturing and campaign management."
Cons
"My experience with this software has been largely frustrating due to its useless complexity and inability to adapt that complexity for use in simpler applications."
"Making it difficult to input items quickly."
"For users who are unfamiliar with the SAP platform, it may not be the easiest to use."
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