Tall Emu CRM 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
Integrations
User Reviews

Overview

Tall Emu CRM

4.2

(41)

Pricing

Starting at A$95.00 per month

About Tall Emu CRM

Australian built cloud CRM solution that works across the whole business - sell, build, pick, pack and ship.

Tall Emu is an all-in-one system that can be customised and integrates to multiple systems used in Australia including accounting software such as Xero and MYOB.

Share data across your business from one system including contacts, notes, calendar & tasks. Nurture and report on marketing, leads and sales activity. Have your website leads, phone calls or sales drop automatically into your CRM.

Wondering if Tall Emu CRM is right for your organization?

Our Inventory Management Software selection experts can help you in 15 minutes or less.

Tall Emu CRM User Interface

Popular Tall Emu CRM Alternatives

Main Product

Tall Emu CRM

4.2

(41)

Ratings Breakdown

4.27Ease of use
4.36Value for money
4.22Customer support
4.11Functionality

Pricing

Starting at A$95.00 per month

Get Price

Alternative Product

HubSpot CRM

4.5

(4450)

Ratings Breakdown

4.38Ease of use
4.29Value for money
4.39Customer support
4.36Functionality

Pricing

Starting at $20.00 per month

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Alternative Product

Salesforce Sales Cloud

4.4

(18763)

Ratings Breakdown

3.99Ease of use
4.05Value for money
4.12Customer support
4.38Functionality

Pricing

Starting at $25.00 per month

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Alternative Product

Zoho CRM

4.3

(6963)

Ratings Breakdown

4.15Ease of use
4.29Value for money
4.08Customer support
4.27Functionality

Pricing

Starting at $14.00 per month

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Alternative Product

Kylas Sales CRM

4.8

(573)

Ratings Breakdown

4.79Ease of use
4.79Value for money
4.81Customer support
4.70Functionality

Pricing

Starting at $250.00 per month

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Alternative Product

Bigin by Zoho CRM

4.7

(719)

Ratings Breakdown

4.75Ease of use
4.72Value for money
4.48Customer support
4.49Functionality

Pricing

Starting at $7.00 per year

Get Price

Tall Emu CRM Pricing and Plans

Starting price: A$95.00 per month

Free Trial

Free Version

Annual Subscription

A$95.00

per user, per month

Plan includes:

Australian Support
CRM
Data Hosted in Australia
Free Email Support
User Permissions
Free customer portal
Help guides and video tutorials are included
Onboarding and set up assistance (fee)
Powerful inventory management features

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Tall Emu CRM Features

Popular features found in Inventory Management
Alerts/Notifications
Barcode/Ticket Scanning
Forecasting
Inventory Control
Kitting
Multi-Channel Management
Order Management
Reporting/Analytics
Search/Filter
Shipping Management
Supplier Management
Warehouse Management
More features of Tall Emu CRM
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Approval Process Control
Audit Trail
Automated Quoting
Automated Scheduling
Backorder Management
Barcoding/RFID
Batch Processing
Billing & Invoicing
Billing Portal
Bills of Material
Bulk Ordering
Calendar Management
Calendar/Reminder System
Calendar Sync
Campaign Analytics
Campaign Management
Capacity Planning
Catalog Management
Channel Management
Client Management
Client Portal
Collaboration Tools
Commission Management
Communication Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Contractor Management
Cost Tracking
Credit Card Processing
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Delivery Tracking
Discount Management
Dispatch Management
Distribution Management
Document Management
Document Storage
Drag & Drop
eCommerce Management
EDI
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Templates
Email Tracking
Employee Management
Enterprise Asset Management
Equipment Maintenance
Estimating
Field Sales Management
Financial Management
For B2B
For Sales Teams/Organizations
For Small Businesses
Historical Reporting
Hourly Billing
Import/Export Management
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
International Forwarders
Inventory Auditing
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Job Management
Job Tracking
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Local Forwarders
Lot Tracking
Maintenance Management
Maintenance Scheduling
Manufacturing Inventory Management
Marketing Automation
Material Requirements Planning
MES
Mobile Access
Mobile Payments
Monitoring
Multi-Currency
Multi-Location
Online Invoicing
Opportunity Management
Order Fulfillment
Order Tracking
Payment Options
Payment Processing
Performance Metrics
Pipeline Management
Pipeline Reports
Preventive Maintenance
Price/Margin Management
Pricing and Cost Calculations
Pricing Management
Process/Workflow Automation
Product Configurator
Product Identification
Production Management
Production Scheduling
Production Tracking
Project Billing
Projections
Project Management
Proposal Generation
Prospecting Tools
Purchase Order Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Rate Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Receiving
Recurring Appointments
Recurring Orders
Recurring/Subscription Billing
Referral Tracking
Reminders
Reordering
Reorder Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
Route Optimization
Routing
Sales Activity Management
Sales Analytics
Sales Forecasting
Sales Management
Sales Order Management
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Scheduling
Segmentation
Serial Number Tracking
Shared Contacts
Shipping Labels
SMS Marketing
Social Media Integration
Source Tracking
Special Order Management
Status Tracking
Supply Chain Management
Tagging
Task Management
Tax Calculation
Template Management
Territory Management
Third-Party Integrations
Time & Expense Tracking
Traceability
Training Management
Vendor Managed Inventory

Tall Emu CRM Integrations

Mailchimp

WooCommerce

Google Maps

Microsoft Outlook

MYOB Business

Meta for Business

See all 12 integrations

Tall Emu CRM User Reviews

Overall Rating

4.2

Ratings Breakdown

63%

20%

10%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.2

Functionality

4.1

Veronica F.

Verified reviewer

Food Production

2-10 employees

Used daily for less than 12 months

Reviewed September 2023

A great tool for our sales workflow

Our overall experience with Tall Emu has been truly exceptional. It has enabled us to significantly enhance our lead conversion rate, enabling us to achieve our KPIs with greater efficiency. The automation features in our marketing efforts have proven to be particularly efficient, leading to improved customer relationships. Additionally, we've found immense value in its customizable contact database, automated communication log, customer timeline, and a host of other features. These functionalities have fostered a sense of unity within our sales team. Without hesitation, I wholeheartedly recommend Tall Emu to any business looking to streamline their processes and elevate their productivity to the next level.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tall Emu has revolutionised how we manage our contacts and follow up on leads. Everything is streamlined and organised, ensuring nothing slips through the cracks. Having everything in a single, user-friendly platform is a game-changer! Whether it's nurturing new leads or handling sales orders and invoicing, Tall Emu has been an invaluable asset to our business.

Cons:

While Tall Emu has significantly enhanced our contact management and lead follow-up, one area that could benefit from improvement is the availability of more extensive workflow automation settings. This enhancement would further streamline our operations and empower us to achieve even greater efficiency in our processes.

Reasons for choosing Tall Emu CRM

We opted for Tall Emu instead of other CRM software options due to its Australian roots. We sought customer support that was not only geographically closer but also well-acquainted with our business operations. The seamless integration with MYOB, our primary accounting software, was also a pivotal factor in our decision. It simply aligned perfectly with our needs, making Tall Emu the clear choice for us!

Jethro S.

Verified reviewer

Building Materials

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Versatile, feature-rich software with great tech support

We started using the CRM to fill some of the huge gaps that Xero had in customer-facing documents; multiple addresses per customer, parent/child customer accounts to name a couple. It did this with ease, and we now use Tall Emu for any customer-facing documents except for statements. But we found Tall Emu CRM to fill so many other gaps in our day-to-day business running, we have set Tall Emu tabs up on most computers as the default window that opens when you start up the browsers.We're using the CRM as an ERP, for generating invoices, quotes, purchase orders, processing payments in, managing stock, organising our manufacturing throughput with BOM's, tracking costs, and more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initially using the software - importing data from our accounting platform Xero. All our previous contacts, quotes, invoices, purchase orders etc were brought accross from Xero which saved untold amount of time setting it up, and made it easy for the team to start using the CRM straight away. The support team at Tall Emu are responsive and knowlegable. The software is good out of the box, but any features that would be beneficial to all users do get considered for adding to the core. The team are actively looking to improve their product which is great.The software is so comprehensive, very easy to mould it to any business model, even if sometimes some workarounds are needed.

Cons:

Reports are a bit lacking, it would be good to have customisable reports becasue some of the preset reports are a bit useless. We've started filtering sales information and exporting to Excel to get the reports we need (we have to export to Excel for our accountant anyhow).Serial numbers module is a little hard to understand how to use, we've started manually entering these instead, for the time being. Would be nice to be able to use serial numbers for different components in a BOM, and have these values show on the sales paperwork.Transparency with the cost of some of the linked services, i.e. Machship - while the integration is free, Machship itself has only a paid service. The sales documentation made it seem like this was included. All web based which means activating it from a mobile device is difficult - an app would make this so much easier to navigate. Emails sent from Tall Emu CRM are prone to going into junk mail. From my experience it's an issue that happens to a lot of services using SMTP emails.

Reasons for choosing Tall Emu CRM

Additional features and capabilities, plus an Australian support team.

Vendor Response

Hi Jethro, Thanks so much for your comprehensive review of Tall Emu CRM. We really appreciate you taking the time to compile your thoughts – pros and cons – and would like to address some of your feedback. We have custom reports on our development roadmap – and all our customers will be advised when this is available. Serial numbers – can now be bulk imported (https://help.tallemucrm.com/general-help/help-articles/about-inventory/stocktakes/) and we also have a development task in train to allow copy & paste of bulk serial numbers on a purchase order. Regarding our integration via Machship, we absolutely take your point on this & will review our communications to ensure that it's clear there is a third-party service fee (via the third party, not Tall Emu) to utilise this feature. We appreciate you calling this out! Regarding your comment on emails going to junk, we suggest our customers switch from SMTP to Tall Emu email (https://help.tallemucrm.com/general-help/setup-guides/crm-integrations/setting-up-emails-crm/). You're right, it's quite well known that services using SMTP emails experience issues – hence why some big companies like Microsoft are stepping away due to inadequate security. Finally, on mobile – yes we hear you! We are working on making the mobile version of CRM much more user friendly. Thanks again Jethro – your feedback is really important to us. For any further questions please contact our Helpdesk – located in Sydney – who are looking forward to helping you and your business whenever you need it.

Replied May 2023

Alison H.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

From hero to zero.

When we first implemented the system just over 12 months ago, it was fantastic. Whilst I have some 'work-arounds' in our processes, for an 'off the shelf' system it was ideal for our needs. Whilst we still find it good for sales and inventory management, the major issues with integration with our finance system, stemming from changes TE have implemented, means we are now questioning if we need to look at a different system going forward. We have gone from a robust, working system to one that is now very fragile.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to capture all our possible 100,000 + product items so that quotes and sales orders can be raised without needing to look up or enter new data. The software has removed at least three stages of manual data entry from our processes which has had a significant impact on efficiency.

Cons:

Sadly, recent updates done by Tall Emu have significantly impacted our business and the ability of the system to integrate with Xero, our accounting system. Help information is either non-existent or out-of-date. Help desk staff try to be helpful but seem to lack basic accounting knowledge so cannot work through issues. Harder issues are just not fixed.

Reasons for choosing Tall Emu CRM

It is able to manage the large number of products that we potentially sell.

Reasons for switching to Tall Emu CRM

Attache is old and cumbersome. It did not meet our requirements.

Vendor Response

Hi Alison, It's really disappointing to hear of your experience. As of 16 September, Tall Emu was reacquired from MYOB by one of the original founders. Since then, we have been contacting Tall Emu customers to make sure their outstanding and ongoing concerns are addressed. We have a completely different way of working now, and ensuring customers receive the best support is top of our list. I understand that we've been in quite a bit of communication with you to ensure you are on track with Tall Emu (since the reacquisition). I hope the changes and communication you've had in the past few weeks has changed the way you view Tall Emu and the investment you have made. We'd love to turn your 1 star into a 5-star review, and if there's anything else we can do to make this happen - we would welcome that conversation! Thanks Rachel.

Replied October 2024

Elizabeth K.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

A CRM that compliments and expands your MYOB capabilities

We have been looking for a CRM for a long time and needed to find a software that caters not only for our sales team but also one that would incorporate our existing processes and accounting system ie MYOB. We had looked at other softwares but the MYOB integration was not available so they only did half the job. The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows. With Tall Emu being owned by MYOB there is also the comfort of knowing that the product will continue to grow and improve. Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

- Integration with MYOB data- Expanded Inventory management features including Landing costs- Lead management- Email integration- Comprehensive data capture - Ability to export data to Excel- Excellent customer support- Expansive array of modules for business that go far beyond MYOB's current capabilities, these including manufacturing, inventory management, project management, marketing etc. We are not currently using all of these modules but look forward to incorporating them into our business processes as our company expands.

Cons:

- User interface is a bit old school but I have been advised that this is will be changed and enhanced in the near future

Reasons for choosing Tall Emu CRM

We chose Tall Emu over other products because our business relies on MYOB software. As our company is growing we require not only a CRM for sales management now but we will require more comprehensive inventory management, project management and manufacturing controls in the near future. Tall Emu caters for these needs. In addition to this, Tall Emu is owned by MYOB so there is comfort in knowing that the integration and support guarantees you will have the best product that works with MYOB now and in the future.

Steve B.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Dead Set Legends

Indescribable! Do yourself a favour

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Speed and efficiency within my business!

Cons:

That I didn't find it years earlier! I cant fault it

Reasons for switching to Tall Emu CRM

Too slow, no flexibility, slow support response. Data not in Australia. expensive

Simon H.

Verified reviewer

Electrical/ Electronic Manufacturing

2-10 employees

Used daily for less than 2 years

Reviewed November 2024

Great CRM database!

Very very good - there are some areas for improvement but the TE team are normally receptive at trying to implement features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All in one platform - can do everything from quoting to inventory to a database of contacts

Cons:

Timing for support - sometimes it takes 2+ days for a response to ticket items.

Vendor Response

Thank you so much for your review, Simon! We take onboard your comment about support and whilst we are continually reviewing and improving our helpdesk processes, for urgent matters we also offer phone support for a faster response. It's wonderful to hear you've had a great experience with the system and we look forward to working with you for a long time to come. Thanks, Rachel.

Replied January 2025

Ben S.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 12 months

Reviewed November 2024

Wormhit Review

Started off rough but has greatly improved and can see it improving continuously

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that since getting the company back from MYOB how helpful [sensitive content hidden] has been himself as well as the other people working very closely with the customer who were having problems

Cons:

The initial confusion to the software which was partly due to not having used a CRM before and also due to the lack of support when owned by MYOB

Vendor Response

Thank you so much for your feedback! We are so glad to have you on track and seeing the benefit of CRM for your business moving forward. Don't hesitate to reach out if you have any questions or need support, we're here to help!

Replied November 2024

Fraser H.

Verified reviewer

Building Materials

2-10 employees

Used daily for less than 2 years

Reviewed October 2024

Tall Emu CRM Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once set up is a one stop program to integrate all sales aspects of the business business.

Cons:

Tech Support got very poor few a few months while under the control of MYOB. Also can be a little clunky to set up and customise at times.

Vendor Response

Hi Fraser, Thank you so much for taking the time to leave a review. Since Tall Emu was reacquired from MYOB (16 September 2024) by one of Tall Emu's original founders/owners, we have been addressing customer issues and challenges and made significant progress. We are continuing to make some pretty exciting improvements to the CRM itself, as well as massive changes made already to our help desk/ support and how we work with our customers to get the best out of Tall Emu. Look forward to working with you to do the same, for a long time to come. Thanks, Rachel.

Replied October 2024

Greg C.

Verified reviewer

Packaging and Containers

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2024

ABSOLUTELY iabolical

A complete disaster. Really bad service, bad support and a completely under build software package.....a complete waste of $1500

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price is what I liked because I'm a small business and having used CIN7 in my last company I didnt have the cash flow for that.

Cons:

Customer support and training is ridiculous, 2 hours of training for $600 is the worst deal you can imagine. Nothing is easy in this software and is laboriously hard to navigate when imputing in inventory items. Changing the look of your invoices requires you to have an in-depth knowledge of word and nothing is simple. I rang help numerous times with no answer, left messages, wrote emails and got nothing for at least a week. Dont touch this with a badge pole

Reasons for choosing Tall Emu CRM

Cost effective, but this is not right

Reasons for switching to Tall Emu CRM

SOLD MY COMPANY AND BOUGHT A NEW SMALLER ONE

Vendor Response

Hi Greg, As at 16 September, Tall Emu was reacquired from MYOB by one of the original founders. Since then, we have been contacting Tall Emu customers to make sure their outstanding and ongoing concerns are addressed. We have a completely different way of working now, and ensuring customers receive the best support is top of our list. If you would like to speak to someone directly about the changes we have made, please contact us and we'd be happy to discuss with you how you can get the most out of Tall Emu going forward. It's really disappointing to hear of your experience, and we'd love the chance to correct this for you. Thanks Rachel.

Replied October 2024

Mez J.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Stay Clear!!!

Overall experience has been terrible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features they advertise are really great.

Cons:

If you require any type of integration like Xero, stay clear. You will receive next to no technical support and be constantly palmed off with generic bot like responses. The support team pays little to no attention to your email and simply links you to online resources for you to go figure out issues on your own. To make things worse, they act as if it's your first time using a computer, which is disrespectful at the best of times, but rubs salt in the wounds when you've had to wait days for a response just to hear....... "refresh the connection try again".

Showing 1 - 10 of 41 Reviews

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