Tall Emu CRM 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Tall Emu CRM is right for your organization?

Our Inventory Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Tall Emu CRM

4.2

(41)

Pricing

Starting at A$95.00 per month

About Tall Emu CRM

Australian built cloud CRM solution that works across the whole business - sell, build, pick, pack and ship.

Tall Emu is an all-in-one system that can be customised and integrates to multiple systems used in Australia including accounting software such as Xero and MYOB.

Share data across your business from one system including contacts, notes, calendar & tasks. Nurture and report on marketing, leads and sales activity. Have your website leads, phone calls or sales drop automatically into your CRM.

Tall Emu CRM Screenshots

Tall Emu CRM Pricing and Plans

Starting price: A$95.00 per month

Free Trial

Free Version

Annual Subscription

A$95.00

per user, per month

Plan includes:

Australian Support
CRM
Data Hosted in Australia
Free Email Support
User Permissions
Free customer portal
Help guides and video tutorials are included
Onboarding and set up assistance (fee)
Powerful inventory management features

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Tall Emu CRM Features

Popular features found in Inventory Management
Alerts/Notifications
Barcode/Ticket Scanning
Forecasting
Inventory Control
Kitting
Multi-Channel Management
Order Management
Reporting/Analytics
Search/Filter
Shipping Management
Supplier Management
Warehouse Management
More features of Tall Emu CRM
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Approval Process Control
Audit Trail
Automated Quoting
Automated Scheduling
Backorder Management
Barcoding/RFID
Batch Processing
Billing & Invoicing
Billing Portal
Bills of Material
Bulk Ordering
Calendar Management
Calendar/Reminder System
Calendar Sync
Campaign Analytics
Campaign Management
Capacity Planning
Catalog Management
Channel Management
Client Management
Client Portal
Collaboration Tools
Commission Management
Communication Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Contractor Management
Cost Tracking
Credit Card Processing
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Delivery Tracking
Discount Management
Dispatch Management
Distribution Management
Document Management
Document Storage
Drag & Drop
eCommerce Management
EDI
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Templates
Email Tracking
Employee Management
Enterprise Asset Management
Equipment Maintenance
Estimating
Field Sales Management
Financial Management
For B2B
For Sales Teams/Organizations
For Small Businesses
Historical Reporting
Hourly Billing
Import/Export Management
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
International Forwarders
Inventory Auditing
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Job Management
Job Tracking
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Local Forwarders
Lot Tracking
Maintenance Management
Maintenance Scheduling
Manufacturing Inventory Management
Marketing Automation
Material Requirements Planning
MES
Mobile Access
Mobile Payments
Monitoring
Multi-Currency
Multi-Location
Online Invoicing
Opportunity Management
Order Fulfillment
Order Tracking
Payment Options
Payment Processing
Performance Metrics
Pipeline Management
Pipeline Reports
Preventive Maintenance
Price/Margin Management
Pricing and Cost Calculations
Pricing Management
Process/Workflow Automation
Product Configurator
Product Identification
Production Management
Production Scheduling
Production Tracking
Project Billing
Projections
Project Management
Proposal Generation
Prospecting Tools
Purchase Order Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Rate Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Receiving
Recurring Appointments
Recurring Orders
Recurring/Subscription Billing
Referral Tracking
Reminders
Reordering
Reorder Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
Route Optimization
Routing
Sales Activity Management
Sales Analytics
Sales Forecasting
Sales Management
Sales Order Management
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Scheduling
Segmentation
Serial Number Tracking
Shared Contacts
Shipping Labels
SMS Marketing
Social Media Integration
Source Tracking
Special Order Management
Status Tracking
Supply Chain Management
Tagging
Task Management
Tax Calculation
Template Management
Territory Management
Third-Party Integrations
Time & Expense Tracking
Traceability
Training Management
Vendor Managed Inventory

Tall Emu CRM Integrations

Mailchimp

WooCommerce

Google Maps

Microsoft Outlook

MYOB Business

Meta for Business

See all 12 integrations

Tall Emu CRM User Reviews

Overall Rating

4.2

Ratings Breakdown

63%

20%

10%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.2

Functionality

4.1

Daniel S.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 6 months

Reviewed March 2024

Tall Emu Review Boema

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inventory Management & Quoting process are extremely well done

Cons:

Setting up the software is pretty tedious and support access can be limited for any questions outside of the help forums. MYOB integration could have more in-depth information considering it is a MYOB product.

Vendor Response

Hi Daniel, Thanks for taking the time to leave a review for Tall Emu CRM. We are extremely glad to hear you've had a great experience with using the inventory and quoting features - definitely a standout strength of Tall Emu CRM. However, it's disappointing to hear your feedback regarding set up, support and integration. We acknowledge the issues you've encountered and apologise that it wasn't a 5/5 experience. Having said that, we are actively addressing these issues to ensure a smoother experience for all our users. We are investing in improvements to streamline the setup process, and we are expanding our support team to provide more comprehensive assistance. There is also a strenuous effort and process in place to provide improve and maintain platform reliability. Thanks again for choosing Tall Emu CRM and if you need any assistance, please contact us at any time. Rachel, Tall Emu

Replied March 2024

Andrew F.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

A big box ERP CRM functionality but for small to medium business

I’m impressed with Tall Emu. Coming from a SAP environment, I can accomplish nearly everything I did before—and in many cases it’s far simpler. Onboarding took a bit of know-how, but once set up it’s been solid. Bringing the company back was the right call: support used to mirror the poor MYOB experience, but now it’s fast, helpful, and on point when unusual issues arise

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a solid integration with MYOB to keep the accountant and tax man happy. Once they are out of the way you have a functionality suite that emulates big players like SAP. My manufacturing operation runs very nicely thanks.

Cons:

It was good out of the box but took a fair bit of my knowledge to get it running. I would highly recommend the onboarding offer. Support in the MYOB era was pretty poor but now on point since the ownership change.

Reasons for switching to Tall Emu CRM

MYOB is featureless outside of accounting. I run a manufactuing business and Tall Emu is as close to SAP as i can get, without the price tag.

William W.

Verified reviewer

Telecommunications

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Tall Emu: Not so good

Prior to MYOB purchase, excellent. Since MYOB purchase very poor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initially the reporting and proactive assistance we received was fantastic. The product is great value for money and has a wide range of tools.

Cons:

Since being taken over by MYOB, getting changes made is very difficult and time consuming. Instead of assisting us, the changes that are being forced on us make operating our business more difficult. It has taken us over 6 months to get a change made that is an error they created in their system, that we identified, and we are still waiting for a solution!

Reasons for choosing Tall Emu CRM

Commission based service margin, custom reporting

Reasons for switching to Tall Emu CRM

Incorporation with Xero, invoicing from Tall Emu, custom reporting, ability to setup products that have negative margin, ability to setup commission based services.

Vendor Response

Hi William Thanks for taking the time to leave this review, although it's obviously very disappointing to read. As I believe you're aware, Tall Emu has been reacquired by one of its original founders, after being part of MYOB for over 2 years. Since the reacquisition on 16th September, we have completely changed the way our support and development teams work and the way they are prioritising help tickets and tasks. I understand we are in contact with you, and we are working through the challenges and issues you've had with Tall Emu. Hopefully your view on Tall Emu and the value it gives your business has changed significantly, and we look forward to being able to change your review from a 1 star to a 5 star very soon! We are more than happy to have that conversation with you and address any ongoing concerns you have. Thanks Rachel.

Replied October 2024

Suong D.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

a CRM solution that was ultimately a good fit for our business (Dental Practice)

Overall, our first experience with CRM was not very good to say the least. There were many complaints from myself and my staff. Nowadays everyone is using the CRM and we rarely encounter any issues. Should we have issues, I appreciate being able to ring up and speak to a member of the team. The team has been friendly and always willing to listen and understand our problems. I appreciate that they try to provide me with a solution rather than sell me a product. I have always advocated for supporting local australian businesses and was initially questioning my choice. Now as a business owner, I am very glad we chose to be with CRM and stayed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a system, Tall Emu CRM was very easy to set up and the integration with MYOB was quick and minimal effort. We've had issues with other software before where the integration with MYOB was a nightmare and caused a mess with our data. For Tall Emu we only had to log in and confirm the connection. Previously I would say that the quality of their support times was one of their weakest points but this has since changed since [sensitive content hidden] acquiring the business back. Having a local support we can ring up and pop into a meeting with is now a heavy advantage of CRM and we benefit from it greatly on the manage support package. Recently, we paid for some development work to build features on the system for my business. The goal was to automate processes and help my staff do less on excel. I am looking forward to the feature and am excited for further custom work depending on the outcome.

Cons:

There were a number of pain points with Tall Emu. Our first impression was the system was great. The Sales people sold us on a solution for our business and we were excited to get started. When he had purchased the software, there was no onboarding package and so we had to self onboard. This lead to a lot of mistakes on our end which caused for a number of discrepancies between our accounting and CRM. We had asked for some form of onboarding back then but were denied of further support there and went on with months not using the system. The support team did make an effort and after a good amount of back and forth, we had our issues resolved and our accounts were fixed. Regardless, the reaching out for help and not receiving any at the beginning was very frustrating. Overall set up of the system took us quite some time as we figured it out ourselves. We did eventually get some help once [sensitive content hidden] had reacquired the business and were able to exponentially utilise the system more from there. To my knowledge, they do offer an onboarding package now which sounds to be exactly what we wanted at time of purchase. This is unfortunately much too late for us but we would recommend anyone getting Tall Emu to get the proper help lest you end up like us with a few wasted months and money down the drain.

Reasons for choosing Tall Emu CRM

crm seemed to be a better fit for what we needed

Reasons for switching to Tall Emu CRM

wanted to find a new solution and one that was local

Christielli P.

Verified reviewer

Farming

2-10 employees

Used daily for less than 6 months

Reviewed October 2024

A Game-Changer for Small Manufacturing Businesses

I highly recommend Tall Emu CRM for small businesses looking for a user-friendly customer relationship management solution. As someone who has worked in technology for over 25 years as a developer, Senior Business Analyst, and Quality Control and Tester Manager, I can confidently say that I've never encountered a CRM that offers such comprehensive manufacturing and inventory features. This combination is perfect for small manufacturing businesses. The interface is intuitive and can be easily customized by non-developers, making it accessible for everyone in the team. Additionally, the support team is incredibly polite and easy to work with. They are always available to assist whenever needed, ensuring a smooth experience. If you're in the market for a CRM that meets both customer management and manufacturing needs, Tall Emu CRM is an excellent choice!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) The intuitive design allows easy navigation and customization without requiring technical expertise. 2)It combines robust CRM capabilities with specialized manufacturing and inventory management tools, making it ideal for small manufacturers. 3)The support team is responsive, polite, and readily available to assist with any inquiries or issues.

Cons:

While the basic functionalities are straightforward, some advanced features may require a bit more time to fully understand and utilize.

Reasons for choosing Tall Emu CRM

Because of the advanced inventory and manufacturing features.

Vendor Response

Thank you so much for taking the time to leave such a thorough review, Christielli! Your words mean a lot - and the team is buzzing as we read your feedback. We love working with you and your team and look forward to helping your business to grow well into the future. Thanks, Rachel.

Replied November 2024

Marcus H.

Verified reviewer

Railroad Manufacture

2-10 employees

Used daily for less than 6 months

Reviewed November 2024

Tall CRM is Amazing

Tall Emu CRM is an amazing system with amazing staff who have helped us every step of the way and have done so much to make this transition a really smooth process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

how easy it is to set up and use, it has wide range of options and suits my need perfectly

Cons:

there isn't much I don't like about tall emu CRM, but the things I don't like are more luxury things to make doing my job easier, but staff are wonderful and looking at fixing it.

Reasons for switching to Tall Emu CRM

Acumatica wasn't the best system for my needs

Vendor Response

Hi Marcus, Thank you so much for taking the time to leave Tall Emu a review. It's fantastic to hear you've had a great experience with us so far! We hope to work with you and your business for a long time to come. Please reach out any time you need assistance. Thanks Rachel

Replied November 2024

Grant S.

Verified reviewer

Import and Export

2-10 employees

Used daily for more than 2 years

Reviewed December 2024

Tall Emu CRM Review

We happened to be in Sydney recently and had a chance to meet the team face to face. It was great to be able to meet these guys and have a brainstorming session and take some extra training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you are in the market for a CRM platform that is reliable and well priced then talk the the crew at Tall Emu CRM.

Cons:

Take the training if offered! Not really a con though.....

Reasons for choosing Tall Emu CRM

Ease of use and price, the alternative was just to hard to navigate

Vendor Response

Hi Grant, Thanks so much for taking the time leave us a review! We love working with you and your team and we're always available to give you extra training as needed. Hope to see you again in Sydney sometime soon! Thanks so much Rachel & the Tall Emu team.

Replied January 2025

Ian C.

Verified reviewer

Construction

2-10 employees

Used daily for less than 2 years

Reviewed October 2024

Tall Emy, the ideal platform for newco's.

We were a new business and wanted a common platform to operate both as a CRM and Order Management through to Logistics and Tall Emu is ideal for this. It is intuitive, we were actually live prior to the onboarding, it REALLY is that easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The speed at which we could get operational, simplicity is the key!

Cons:

Following the acquisition the service levels fell of. Now back with the founder, service levels expected to return to previous levels.

Reasons for switching to Tall Emu CRM

We wanted to add Order Management and not have a complex establishment process.

Vendor Response

Amazing to hear, thanks Ian! We are confident you'll only find using Tall Emu will get better & better as we introduce more improvements and new features. We are so glad to be working with you and your business. Thanks, Rachel.

Replied November 2024

Alison H.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

From hero to zero.

When we first implemented the system just over 12 months ago, it was fantastic. Whilst I have some 'work-arounds' in our processes, for an 'off the shelf' system it was ideal for our needs. Whilst we still find it good for sales and inventory management, the major issues with integration with our finance system, stemming from changes TE have implemented, means we are now questioning if we need to look at a different system going forward. We have gone from a robust, working system to one that is now very fragile.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to capture all our possible 100,000 + product items so that quotes and sales orders can be raised without needing to look up or enter new data. The software has removed at least three stages of manual data entry from our processes which has had a significant impact on efficiency.

Cons:

Sadly, recent updates done by Tall Emu have significantly impacted our business and the ability of the system to integrate with Xero, our accounting system. Help information is either non-existent or out-of-date. Help desk staff try to be helpful but seem to lack basic accounting knowledge so cannot work through issues. Harder issues are just not fixed.

Reasons for choosing Tall Emu CRM

It is able to manage the large number of products that we potentially sell.

Reasons for switching to Tall Emu CRM

Attache is old and cumbersome. It did not meet our requirements.

Vendor Response

Hi Alison, It's really disappointing to hear of your experience. As of 16 September, Tall Emu was reacquired from MYOB by one of the original founders. Since then, we have been contacting Tall Emu customers to make sure their outstanding and ongoing concerns are addressed. We have a completely different way of working now, and ensuring customers receive the best support is top of our list. I understand that we've been in quite a bit of communication with you to ensure you are on track with Tall Emu (since the reacquisition). I hope the changes and communication you've had in the past few weeks has changed the way you view Tall Emu and the investment you have made. We'd love to turn your 1 star into a 5-star review, and if there's anything else we can do to make this happen - we would welcome that conversation! Thanks Rachel.

Replied October 2024

michael C.

Verified reviewer

Railroad Manufacture

2-10 employees

Used daily for less than 6 months

Reviewed November 2024

Tall Emu great Customer relationship management

Fantastic, [sensitive content hidden] is a star with assistance on boarding and working through and developing our understanding

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive and looks after the small things, Great customer service

Cons:

that it took me so long to find it, we tried other systems from low cost to high cost and have not found anything to compere.

Reasons for choosing Tall Emu CRM

They provided best customer service and easy to use

Reasons for switching to Tall Emu CRM

Advanced was not easy to use and was costly to use

Vendor Response

We are so glad you decided to go with us, Michael! Thank you so much for taking the time to leave us such a great review. We look forward to working with you long into the future! Thanks, Rachel.

Replied November 2024

Showing 1 - 10 of 41 Reviews

See All Reviews