TeamSupport Reviews

Reviews Summary

4.5

(496)

(291)

(52)

(6)

(2)

Ease-of-use

4.4

Customer Support

4.5

Value for money

4.4

Functionality

4.3

"Live livechat feature and and how it allows me to organize customer tickets and tasks to improve customer service."

"It has centralized system for tracking and managing customer support tickets and also has ticket automation which is very good."

"Customer engagement tools are perfect easy issue tracking and even the collaboration functions are reliable."

"The user interface sometimes felt a bit dated or clunky — especially when you’re navigating lots of tickets or complex filters."

"In fact, many of the phone extensions on their emails do not work. "

"They raised our rates without notice and then did not allow us to get out of our contract."

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