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Josh P.
Advisor, 7 years

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Updated January 20, 2026
ClientCircle vs Trustpilot: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$30.00
one time
$299.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Review Monitoring
5.0
Review Request
5.0
Response Management
5.0
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Real-Time Analytics
4.52
Survey/Poll Management
4.46
Customer Experience Management
4.45
See All
Integrations
See All
See All
Pros / Cons
- ClientCircle is impressive and nothing that affect how the program operates.
- lack of tracking for new sales and commission tracking
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- Trustpilot is useful for tracking customer opinions and establishing credibility for the brand, as well as making marketing decisions, and it brings reviews together into one place so that trends and issues can be easier to spot over time.
- It seems like it's a bit of a 'necessary evil' to have, on one hand we need a system to collect customer reviews, but also the ability to reply to any reviews and so we're left paying for this expensive bit of software just to manage our reputation.
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Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.2/ 5
Customer Support
Highest performing feature
in the comparison
5/ 5in the comparison
4.2/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad