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DiscoverText

DiscoverText 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

DiscoverText
DiscoverText
4.6
(111)

Pricing

Starting at $1,000.00 per month

About DiscoverText

DiscoverText is a cloud-based text analysis tool that helps legal, consumer services, education, government and other sectors gain insights into information from various sources including emails, text files, Facebook, Twitter and more. It lets users utilize API to search or capture data from live feeds and machine learning merged with human intervention to de-duplicate or classify large quantities of unstructured data into structured units.

Key features of DiscoverText include filtering, redaction, de-duplication, topic modeling and reporting. The solution allows businesses to redact sensitive information, annotate data and attach memos to datasets or documents for coworkers, improving collaboration among team members. Additionally, users can group near-duplicate results and add filtered documents into buckets, facilitating quick user access.

DiscoverText enables data scientists to discover scoring meta values or unique concepts and build topic models to automate data grouping. Pricing is available on request and support is extended via email and online helpdesk.

DiscoverText Screenshots

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DiscoverText Pricing and Plans

Starting price: $1,000.00 per month
Free Trial
Free Version

Basic

$1,000.00

per user, per month

No plan information available

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    DiscoverText Features

    • Popular features found in Electronic Discovery
      Archiving & Retention
      Commenting/Notes
      Compliance Management
      Data Import/Export
      Document Management
      Full Text Extraction
      Full Text Search
      Metadata Extraction
      Optical Character Recognition
      Tagging
      Topic Clustering
    • More features of DiscoverText
      Access Controls/Permissions
      AI/Machine Learning
      API
      Boolean Search
      Collaboration Tools
      Dashboard
      Data Extraction
      Document Classification
      Filtering
      Keyword Search
      Language Detection
      Metadata Management
      Predictive Modeling
      Reporting & Statistics
      Search/Filter
      Sentiment Analysis
      Taxonomy Classification
      Text Analysis

    DiscoverText Integrations

    Twitter/X
    Twitter/X
    SurveyMonkey
    SurveyMonkey

    DiscoverText User Reviews

    Overall Rating

    4.6

    Ratings Breakdown

    5

    64%

    4

    31%

    3

    5%

    2

    1%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    4.6

    Customer support

    4.6

    Functionality

    4.5

    Alexandra's profile

    Alexandra F.

    Verified reviewer

    Research

    5001-10000 employees

    Used other for more than 2 years

    Review source

    Reviewed August 2019

    Great qualitative analysis tool

    5

    I have worked on a number of projects using Discovertext, and the experience of coding large qualitative datasets in a relatively short time is a big plus.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The possibility of training the machine into coding massive amounts of data is definitely a plus. Additionally, having multiple human coders train the algorithm allows for interrater reliability and further calibrations.
    Cons:
    It is best to take the freedom and fidget with the tool before proceeding and setting up your project, as the documentation is not 100% thorough.

    Read More

    Enrique's profile

    Enrique H.

    Verified reviewer

    Marketing and Advertising

    201-500 employees

    Used weekly for less than 12 months

    Review source

    Reviewed January 2019

    The best tool for textual Twitter analysis

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Very good integration between Twitter API and text analytical suite. Once you start to use it you will need it in another platforms and with another APIs. Robust and functional, easy to use from the very beginning...
    Cons:
    Probably the old fashioned user interface, but friendly!!!

    Vendor Response

    Enrique, You are right, the interface is old. We are trying to tidy it up a bit these days and find better options to get the functionality exposed. Sometimes we hide the best tools too well. We are very grateful for the review! ~Stu

    Replied February 2019

    Read More

    VR

    Verified
    Reviewer

    Research

    11-50 employees

    Used other for more than 2 years

    Review source

    Reviewed August 2019

    Great tool for analyzing media content

    5

    We have been using it for several years in different research projects (politics and media) and even when we performed tasks the tool is not originally designed to perform, DT performed really well (and DT was very supportive!)

    Ratings Breakdown

    4
    Ease of use
    Previously 5
    5
    Value for money
    5
    Customer support
    5
    Functionality
    Previously 4
    icon
    Pros:
    Very adaptable to our research aims Very user-friendly Coder monitoring/adjudication feature made it possible to coordinate a team of researchers sitting in different countries Excellent customer support
    Cons:
    The visualization of the coding results is a bit dull in terms of design but one can always export results in another programme that creates more impressive visualizations

    Read More

    Sejin's profile

    Sejin L.

    Verified reviewer

    Education Management

    1001-5000 employees

    Used monthly for less than 12 months

    Review source

    Reviewed December 2018

    the best app constantly evolving

    5

    I was sad after knowing that Twitter actually wants money from the company in retrieving data that should not be charged I think..

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I am quite satisfied the fact that I eventually found the right app in analysing textual data in twitter!! This should be widely marketized among researchers who are interested in discourse analysis
    Cons:
    It would be nicer if you are popular among academics and if we have a course to learn how to use the programme

    Vendor Response

    Hello Sejin, We appreciate the very generous review and especially the awesome title :-) Thanks for sharing the feedback and we are always happy to sort out anything that might be a challenge. https://calendly.com/discovertext https://texifter.zendesk.com/hc/en-us We agree that academics have found many applications for tools, especially Twitter and survey data: https://discovertext.com/publications/ Good luck with your work! Thank-you, ~Stu

    Replied April 2019

    Read More

    Nahed's profile

    Nahed E.

    Verified reviewer

    Research

    501-1000 employees

    Used monthly for less than 2 years

    Review source

    Reviewed November 2018

    Great software for social media-based studies

    5

    Overall, it was a great software for my research. So far, I have produced two different studies that were based on DiscoverText Twitter data analysis, one of which is already published. So, Thank you!

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    How easy it is to use it. It did not take long for me to get the hang of the most basic features the software offers.
    Cons:
    There are some features that were harder to use than others, but customer service was a great help in setting up and/or explaining these issues.

    Vendor Response

    Professor Eltantawy, We greatly the review and would like to add your publications to this list, if they are not there already: https://discovertext.com/publications/ Please let us know if we can assist further. ~Stu

    Replied November 2018

    Read More

    Jacob's profile

    Jacob G.

    Verified reviewer

    Higher Education

    5001-10000 employees

    Used monthly for more than 2 years

    Review source

    Reviewed August 2018

    Great for academics and professional to *do* text analytics

    5

    Excellent customer service and training, including on site demonstrations.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use to collect, clean, filter, and do machine learning on all types of social media data. Great capacity to collaborate with peers quickly on projects.
    Cons:
    Fetches eventually expire so have to refresh manually.

    Vendor Response

    Thanks for taking the time to review the product. Let us know if we can assist with anything. The limit on 100 fetches is to prevent massive collections from forming beyond what is required for research. ~Stu

    Replied August 2018

    Read More

    Jodie's profile

    Jodie S.

    Verified reviewer

    Higher Education

    Used weekly for less than 6 months

    Review source

    Reviewed July 2018

    Innovative and effective software program - especially for research purposes!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use format with the ability to complete projects as part of a larger group. In the modern age, collaboration is key. DiscoverText allows for many channels of collaboration and cooperation amongst users for multiple datasets. Very versatile.
    Cons:
    It appears as though, at present, DiscoverText is limited to desktop use only. I would encourage the company to explore the possibility of creating an app so that users can have more freedom regarding to how, where, and when they use DiscoverText.

    Vendor Response

    Hi Jodie, Thank you for your review; we really appreciate when customers think of new and innovative ways to use our tools. You can access DiscoverText from any modern browser-capable device, including tablets and phones, with a preference to larger size screens. Best regards, Stu

    Replied August 2018

    Read More

    Colin's profile

    Colin C.

    Verified reviewer

    Higher Education

    1001-5000 employees

    Used monthly for less than 2 years

    Review source

    Reviewed January 2018

    For academic research, this is an amazing tool for collecting, sorting, and analyzing data.

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    -Ease of data collection -Data analysis and coding -Ability to sort and manage data -Amazing customer service and support. If you have a question or issue, someone from the company will walk you through a step-by-step process in order to maximize the function being used.
    Cons:
    -Navigating the user interface could be more intuitive at times. At times, it can be difficult to immediately access a specific set of collected data. However, I have noticed that this issue is mostly resolved when the user's experience and understanding of the program increases.

    Read More

    Ann's profile

    Ann P.

    Verified reviewer

    Higher Education

    1001-5000 employees

    Used monthly for more than 2 years

    Review source

    Reviewed December 2017

    Discovertext is an awesome product with exceptional support.

    5

    A very powerful research tool for social media research!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    the ability to import data from social media and use machine learning to code this data really sets Discovertext apart from competing products.
    Cons:
    There is a short learning curve to fully understand the power of this software but once you get the hang of it you can really see the power.

    Read More

    Nicholas's profile

    Nicholas C.

    Verified reviewer

    Apparel & Fashion

    1001-5000 employees

    Used daily for less than 6 months

    Review source

    Reviewed December 2017

    My experience with DiscoverText has so far been excellent. I am using it for my masters thesis.

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The price point is excellent for a student and offers a wide variety of tools for data collection. The educational videos and written pieces really helped with my initial understanding of the software and how to best utilise it, something I am still in the process of now.

    Read More

    Showing 1 - 10 of 111 Reviews

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