DiscoverText 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

DiscoverText

4.6

(111)

Pricing

Starting at $1,000.00 per month

About DiscoverText

DiscoverText is a cloud-based text analysis tool that helps legal, consumer services, education, government and other sectors gain insights into information from various sources including emails, text files, Facebook, Twitter and more. It lets users utilize API to search or capture data from live feeds and machine learning merged with human intervention to de-duplicate or classify large quantities of unstructured data into structured units.

Key features of DiscoverText include filtering, redaction, de-duplication, topic modeling and reporting. The solution allows businesses to redact sensitive information, annotate data and attach memos to datasets or documents for coworkers, improving collaboration among team members. Additionally, users can group near-duplicate results and add filtered documents into buckets, facilitating quick user access.

DiscoverText enables data scientists to discover scoring meta values or unique concepts and build topic models to automate data grouping. Pricing is available on request and support is extended via email and online helpdesk.

DiscoverText Screenshots

DiscoverText Pricing and Plans

Starting price: $1,000.00 per month

Free Trial

Free Version

Basic

$1,000.00

per user, per month

No plan information available

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DiscoverText Features

Popular features found in Electronic Discovery
Archiving & Retention
Commenting/Notes
Compliance Management
Data Import/Export
Document Management
Full Text Extraction
Full Text Search
Metadata Extraction
Optical Character Recognition
Tagging
Topic Clustering
More features of DiscoverText
Access Controls/Permissions
AI/Machine Learning
API
Boolean Search
Collaboration Tools
Dashboard
Data Extraction
Document Classification
Filtering
Keyword Search
Language Detection
Metadata Management
Predictive Modeling
Reporting & Statistics
Search/Filter
Sentiment Analysis
Taxonomy Classification
Text Analysis

DiscoverText Integrations

Twitter/X

SurveyMonkey

DiscoverText User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

31%

Secondary Ratings

Ease of Use

4.2

Value for money

4.6

Customer support

4.6

Functionality

4.5

Alexandra F.

Verified reviewer

Research

5001-10000 employees

Used other for more than 2 years

Review source

Reviewed August 2019

Great qualitative analysis tool

I have worked on a number of projects using Discovertext, and the experience of coding large qualitative datasets in a relatively short time is a big plus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The possibility of training the machine into coding massive amounts of data is definitely a plus. Additionally, having multiple human coders train the algorithm allows for interrater reliability and further calibrations.

Cons:

It is best to take the freedom and fidget with the tool before proceeding and setting up your project, as the documentation is not 100% thorough.

Enrique H.

Verified reviewer

Marketing and Advertising

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed January 2019

The best tool for textual Twitter analysis

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very good integration between Twitter API and text analytical suite. Once you start to use it you will need it in another platforms and with another APIs. Robust and functional, easy to use from the very beginning...

Cons:

Probably the old fashioned user interface, but friendly!!!

Vendor Response

Enrique, You are right, the interface is old. We are trying to tidy it up a bit these days and find better options to get the functionality exposed. Sometimes we hide the best tools too well. We are very grateful for the review! ~Stu

Replied February 2019

Verified

Reviewer

Research

11-50 employees

Used other for more than 2 years

Review source

Reviewed August 2019

Great tool for analyzing media content

We have been using it for several years in different research projects (politics and media) and even when we performed tasks the tool is not originally designed to perform, DT performed really well (and DT was very supportive!)

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Previously 4

Pros:

Very adaptable to our research aims Very user-friendly Coder monitoring/adjudication feature made it possible to coordinate a team of researchers sitting in different countries Excellent customer support

Cons:

The visualization of the coding results is a bit dull in terms of design but one can always export results in another programme that creates more impressive visualizations

Sejin L.

Verified reviewer

Education Management

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed December 2018

the best app constantly evolving

I was sad after knowing that Twitter actually wants money from the company in retrieving data that should not be charged I think..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am quite satisfied the fact that I eventually found the right app in analysing textual data in twitter!! This should be widely marketized among researchers who are interested in discourse analysis

Cons:

It would be nicer if you are popular among academics and if we have a course to learn how to use the programme

Vendor Response

Hello Sejin, We appreciate the very generous review and especially the awesome title :-) Thanks for sharing the feedback and we are always happy to sort out anything that might be a challenge. https://calendly.com/discovertext https://texifter.zendesk.com/hc/en-us We agree that academics have found many applications for tools, especially Twitter and survey data: https://discovertext.com/publications/ Good luck with your work! Thank-you, ~Stu

Replied April 2019

Nahed E.

Verified reviewer

Research

501-1000 employees

Used monthly for less than 2 years

Review source

Reviewed November 2018

Great software for social media-based studies

Overall, it was a great software for my research. So far, I have produced two different studies that were based on DiscoverText Twitter data analysis, one of which is already published. So, Thank you!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use it. It did not take long for me to get the hang of the most basic features the software offers.

Cons:

There are some features that were harder to use than others, but customer service was a great help in setting up and/or explaining these issues.

Vendor Response

Professor Eltantawy, We greatly the review and would like to add your publications to this list, if they are not there already: https://discovertext.com/publications/ Please let us know if we can assist further. ~Stu

Replied November 2018

Jacob G.

Verified reviewer

Higher Education

5001-10000 employees

Used monthly for more than 2 years

Review source

Reviewed August 2018

Great for academics and professional to *do* text analytics

Excellent customer service and training, including on site demonstrations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use to collect, clean, filter, and do machine learning on all types of social media data. Great capacity to collaborate with peers quickly on projects.

Cons:

Fetches eventually expire so have to refresh manually.

Vendor Response

Thanks for taking the time to review the product. Let us know if we can assist with anything. The limit on 100 fetches is to prevent massive collections from forming beyond what is required for research. ~Stu

Replied August 2018

Jodie S.

Verified reviewer

Higher Education

Used weekly for less than 6 months

Review source

Reviewed July 2018

Innovative and effective software program - especially for research purposes!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use format with the ability to complete projects as part of a larger group. In the modern age, collaboration is key. DiscoverText allows for many channels of collaboration and cooperation amongst users for multiple datasets. Very versatile.

Cons:

It appears as though, at present, DiscoverText is limited to desktop use only. I would encourage the company to explore the possibility of creating an app so that users can have more freedom regarding to how, where, and when they use DiscoverText.

Vendor Response

Hi Jodie, Thank you for your review; we really appreciate when customers think of new and innovative ways to use our tools. You can access DiscoverText from any modern browser-capable device, including tablets and phones, with a preference to larger size screens. Best regards, Stu

Replied August 2018

Colin C.

Verified reviewer

Higher Education

1001-5000 employees

Used monthly for less than 2 years

Review source

Reviewed January 2018

For academic research, this is an amazing tool for collecting, sorting, and analyzing data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Ease of data collection -Data analysis and coding -Ability to sort and manage data -Amazing customer service and support. If you have a question or issue, someone from the company will walk you through a step-by-step process in order to maximize the function being used.

Cons:

-Navigating the user interface could be more intuitive at times. At times, it can be difficult to immediately access a specific set of collected data. However, I have noticed that this issue is mostly resolved when the user's experience and understanding of the program increases.

Ann P.

Verified reviewer

Higher Education

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed December 2017

Discovertext is an awesome product with exceptional support.

A very powerful research tool for social media research!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ability to import data from social media and use machine learning to code this data really sets Discovertext apart from competing products.

Cons:

There is a short learning curve to fully understand the power of this software but once you get the hang of it you can really see the power.

Nicholas C.

Verified reviewer

Apparel & Fashion

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2017

My experience with DiscoverText has so far been excellent. I am using it for my masters thesis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price point is excellent for a student and offers a wide variety of tools for data collection. The educational videos and written pieces really helped with my initial understanding of the software and how to best utilise it, something I am still in the process of now.

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