All Listen360 Reviews
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Listen360 Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.9
Value for money
4.7
Functionality
4.7
Pros
"Listen360 has absolutely helped us track how our company is doing at a location level and an overall level. "
"As someone who loves customizing software to get it to work for our company, I wish we didn't have to go to Listen 360 for changes to our survey templates or reports."
"The feedback we receive is insightful and has given us the ability to improve. "
Cons
"it takes one bad review to affect your percentage and it takes SO many reviews to get your percentage back up"
"It's not as self-service as I'd like."
"As an admin, sometimes it is hard to navigate to the right branch or department."
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