All Loyal Zoo Reviews
104 results
Sort by
Loyal Zoo Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.6
Value for money
4.3
Functionality
4
Pros
"Our old system recognised customers by their payment card which they liked as it made it automatic - no checking in needed."
"I would love for the ability to create a custom card, have the ability to select an option that automatically gives a set number of points to the account, and have the ability to reset the card daily so people can complete tasks on a daily basis."
"All three accesses (the customer-facing one, staff's access and the admin panel) can be open also in your browser, so you can literally open them on any device."
Cons
"Also the loyal zoo button on my epos till is slow - it takes too long to switch from the till screen to the loyal zoo screen and back again. "
"The software sometimes glitches and keeps customer info up so the former customer is getting the points from the current customers sale."
"When you contact customer service it leaves a window open on your POS system blocking necessary procedures and important functions."
Fast-track your software evaluation
Speak with a Customer Engagement software advisor for a free 15-min consultation