Rate My Service 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

Rate My Service

4.9

(59)

Pricing

Starting at $9.00 per month

About Rate My Service

RateMyService is a tool that helps you insert customer satisfaction (CSAT) surveys in agent or staff email signatures. It was built for any business that does sales/support activities and/or communicates to their customers via email.

Some of its main features include:

Easy to read reporting/dashboard
Email notifications for completed customer surveys
Quickly add users with G-Suite & Office 365 integrations or by using CSV
Highly customizable survey

Rate My Service Screenshots

Rate My Service Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Basic

$9.00

flat rate, per month

No plan information available

Rate My Service Features

Popular features found in Customer Satisfaction
Complaint Monitoring
CRM
Customer Experience Management
Customizable Forms
Customizable Templates
Data Import/Export
Reporting/Analytics
SMS Messaging
Trend Analysis
Visual Analytics
More features of Rate My Service
Activity Dashboard
Alerts/Notifications
CSAT Survey Structure
Data Visualization
Email Management
Feedback Management
Performance Metrics
Search/Filter
Survey/Poll Management
Widgets

Rate My Service User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

10%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.8

Functionality

4.8

Have you used Rate My Service and would like to share your experience with others?

Steve B.

Verified reviewer

Restaurants

11-50 employees

Used weekly for less than 6 months

Reviewed June 2022

Easy to use customer feedback tool

This was a very quick and easy process to get up and running. It is now part of our standard communication process with customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is a very east to use interface. You can import and export customer data easily into most major CSR, POS, or email tools. You get a very easy process to process customer opinions and reviews.

Cons:

It is a very simple system so no complaints. Maybe more templating and customization options. Adding SMS, video or embedable form option.

Devis S.

Verified reviewer

Insurance

Self-Employed

Used daily for less than 6 months

Reviewed July 2022

simple but effective feedback system

It had been a long time that I wanted to integrate a feedback system into my business that I could then catalog and publish in my online channels as a reference for my services.However, I had never looked for an automated system and I thought of doing it with Google forms as suggested by one of my friend and As soon as I saw this program and its cost I bought it without thinking about it and when I started using it a month later I was amazed at the ease with which I got what I wanted

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

simplicity effectiveness 5 minute learning curve you don't have to do anything anymore, he does everything you can handle negative feedback only you see the results and only you decide what to do with them

Cons:

it is very simple but has little customization and in some professional fields it may be necessary to have different aesthetic models for choosing icons

Vendor Response

Thanks so much Devis, we really appreciate this! :-)

Replied July 2022

Elmer R.

Verified reviewer

Consumer Services

Self-Employed

Used weekly for free trial

Reviewed February 2023

Works great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love that my customers can submit their input at their discretion.

Cons:

I wish it was more intuitive in the sense that it would interact and give a live view of submitted responses.

Verified

Reviewer

Mechanical or Industrial Engineering

1001-5000 employees

Used weekly for less than 2 years

Reviewed December 2022

An easy to use and effective way to get feedback from customers about your service.

Overall, I am extremely satisfied with my experience and would not hesitate to recommend this "Rate My Service" to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was looking for a way to get actionable feedback, not just "good service" or "bad service," and I finally found Rate My Service. This tool is a huge time saver, and I can set up my own surveys and track my service over time. I also love that it's very easy to share with my clients so they can give direct feedback as well.

Cons:

There is a limited number of symbols that can be used for a review, either 2 or 3. This can make it difficult to get all the information across that you want to communicate. You can add more feedback symbols.

Ratan T.

Verified reviewer

Printing

11-50 employees

Used weekly for less than 12 months

Reviewed March 2023

Best way to know about work feedback

Overall, I highly recommend "Rate My Service" to any business looking for a simple and effective way to collect customer feedback. The tool is easy to use, provides valuable insights, and has helped me to improve my customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use "Rate My Service" and I am thoroughly impressed with the results. This tool is super simple and easy to use, yet it has provided me with valuable insights into my customers' satisfaction levels.One of the things I love about "Rate My Service" is that it collects customer feedback from every email. This means that I can get feedback on my services without having to ask my customers to fill out a separate survey, which can be time-consuming and often results in a low response rate.The reports generated by "Rate My Service" are also very easy to understand and provide me with actionable insights that I can use to improve my services.

Cons:

Everything is good in this tool but I noticed this tool has limited number of symbols that is very few.

hm S.

Verified reviewer

Media Production

501-1000 employees

Used weekly for less than 6 months

Reviewed July 2022

Rate My Service; new gem for getting customer's feedback

My experience with Rate My Service is very excellent. It is really fun as well as an excellent opportunity to get feedback from my client about my service. From the analysis, I can easily correct my flaws.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I mostly like the easy integration process of Rate My Service with G-Suite. Its interface and dashboard are very clean. Anyone can easily set up the feedback form without any previous knowledge. Import from CSV is another very good feature of this tool. I also like the 'email survey to agent' option.

Cons:

There are very few downsides to Rate My Service. But I think there should be more template design for the feedback/survey form.

Rio M.

Verified reviewer

Program Development

Self-Employed

Used daily for less than 12 months

Review source

Reviewed December 2022

The best for All Business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rate My Services give me easy way to collect feedback

Cons:

As a new produk, I think Rate My Services have to growth

Donald S.

Verified reviewer

Apparel & Fashion

Self-Employed

Used daily for less than 6 months

Reviewed December 2022

Simple and easy tool for monitoring your feedback

Overall, a pretty good tool for a high-level overview of the feedback requested and given.

Ratings Breakdown

Ease of use

Functionality

Pros:

It's simple to set up and use, anyone, can provide feedback.

Cons:

Had issues setting up the email client, a better explanation would have been helpful.

Verified

Reviewer

Information Technology and Services

Self-Employed

Used monthly for less than 6 months

Reviewed December 2022

Rate My Service equipped with premium features for professionals and enterprises

Using this awesome app I could make decisions upon different types of questions and I could could help my in improving my services and products to my customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Multilingual and easy setup for, with minutes I can make an excellent customer care questionnaires and ask for feedback from them.

Cons:

few templates, I highly recommend them RateMySerive to add more templates

Verified

Reviewer

E-Learning

Self-Employed

Used monthly for less than 12 months

Reviewed December 2022

An Effective and Easy To Use Service Rating Tool

Ratings Breakdown

Ease of use

Functionality

Pros:

I recently started using Rate My Service to receive feedback on my students and I have had a great experience so far. The setup process was very simple and it gives me good insight into my performance. I think this tool is great for anyone looking for an easy and effective way to get feedback.

Cons:

The reporting tool can seem to be a little basic at first. However, after using this feature for a while, I realized that this is actually a good thing because it only provides useful information and nothing more.

Showing 1 - 10 of 59 Reviews

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Rate My Service 2026: Benefits, Features & Pricing

Overview

About Rate My Service

Rate My Service Screenshots

Rate My Service Pricing and Plans

Rate My Service Features

Rate My Service User Reviews

Rate My Service Popular Comparisons

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