EXACT 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews

Overview

EXACT

4.1

(17)

Pricing

Pricing available upon request

About EXACT

EXACT by Software of Excellence is an on-premise practice management solution for dental offices of all sizes and specialties. It offers electronic health record (EHR), clinical charting, billing, patient scheduling and digital imaging functionalies to the users.

Automated short message service (SMS) replies and reminders are part of EXACT’s patient scheduling functionalities. These can be used to send patients recall messages or promotional offers such as discounts on services in order to help rebook short-notice cancellations. The solution's digital appointment book automatically stores responses from patients.

EXACT's online booking module enables new and existing patients to schedule appointments. Employees can control the solution settings to select which appointment times can be publicly displayed online.

Additionally, EXACT offers features such as surface charting, utilization manager and online reputation manager. Support is available via phone, email and other online resources.

EXACT Screenshots

EXACT Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

No plan information available

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EXACT Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of EXACT
Appointment Management
Dental Practice Management
Reminders
Scheduling

EXACT User Reviews

Overall Rating

4.1

Ratings Breakdown

47%

35%

12%

Secondary Ratings

Ease of Use

4.1

Value for money

3.3

Customer support

3.7

Functionality

4.2

Hans K.

Verified reviewer

Management Consulting

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2022

Reliable accounting software with an outdated interface

For small business running on a subscription business model it is an easy to use accounting software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable software Relatively easy to use

Cons:

Old fashioned interface Some functionalities are outdated and not very user friendly, but it works.

Reasons for choosing EXACT

Ease of use

Reasons for switching to EXACT

No analytical accounting. No subscription feautures?

Sabina J.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

Practical medical software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As an administration support at that time it helped me with orientation in daily agenda of my boss. The management of tasks was very simple, also the environment of software was very pleasant and the functions were intuitive - there was no deep training needed.

Cons:

When some adjustments were needed, the communication with customer support was difficult and the charges quite high.

Caroline S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

Do not purchase EXACT SOE

Rubbish do not use they are non responsive and do not care about your business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our online booking system has not been working for almost a month I have asked for a call back and no one has called they use third parties for their back end and no control over when this goes wrong - they do not care about your small business

Cons:

Too big do not care if your systems are not working

Mowafaq A.

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Best Dental Software

Thank SOEI for your ongoing support of our clinic. We appreciate all your help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find EXACT quite easy to use. Very intuitive. I enjoy using its basic and add-on features. They make my daily practice so much better.

Cons:

There are a few things for EXACT to work on such as update OHSA forms (which I believe are already done in the new version).

laura m.

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Superb in every way!

Ratings Breakdown

Ease of use

Functionality

Pros:

its ease of use support given ability to track everything in your practice reports that can be run

Cons:

is so sophisticated that its hard to be using all of its functionality to the max - it offers so much that we could employ one person just to keep up!

Ravinder V.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Terrible customer service!

Absolutely terrible service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clever when it works! Reports are good on it.

Cons:

The team at SOE and the product installation was terrible! Booked out days in our diary without doing their due diligence and then when they realised cancelled the week before losing us 3 days of business! Terrible attitude to this and all other problems we experienced.

Reasons for choosing EXACT

Was convinced by the rep that it was a better product

Reasons for switching to EXACT

More features

Frank N.

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Very easy to use, especially on the menus and flexibility.

Ratings Breakdown

Ease of use

Functionality

Pros:

It's ease to use graphically, update on ACC and DHB more frequently, makes the claims very easy to do and almost immediate support.

Cons:

Expensive on support on monthly charges, would be better if we use less and could have discounted price.

Daniel C.

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2017

Breathe of fresh air

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We start as R4 and recently changed to EXACT (past 6 month) and it has literally changed everything. Customer support has been sensational - we were slightly worried at first having been on R4 for years, and I know EXACT is very different but we haven't looked back since, a little hiccup here and there in the data migration but we're already seeing improved business outcomes, really has been great. Highly recommend

Cons:

More pricey than competitors but it literally makes up for that in business results. You get what you pay for.

Vaibhav T.

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Great software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good support team, comprehensive software and easy online booking, great trainers and good recall system

Cons:

Few bugs like " failure of tool tips" pop up , needs a mobile app for online booking monitoring, ,,

Sheryn B.

Medical Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2017

Better than Titanium (no experience to compare however!)

Have only been using the program 10 months, have no other programs to compare it to other than 2 months of Titanium. Still finding out what it can do, as my role grows and develops I''m asking more from the program and Im learning what it cant/cant do.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Its ease of use, good functionality, great support, clear (you ask for too many characters in this request)

Cons:

I find the reports hard to customize (you ask for too many characters in this request..............)

Showing 1 - 10 of 17 Reviews

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