draw.io vs SmartDraw: Which is best for you?

Allows me to create all the diagrams I could ever need for our projects.

Large diagrams may slow down performance, and integrations beyond Google Drive or OneDrive are somewhat limited.

SmartDraw is helping businesses quickly and easily create professional-looking visuals for presentations, documents, reports, and websites.

Overall I like smartdraw as a program but the customer service, lack of customer retention and acting like they are robots, not actually helping or answering you, just like they are reading from a scripted book.