CommandCenterHD 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CommandCenterHD

4.6

(62)

Pricing

Starting at $750.00 per year

About CommandCenterHD

CommandCenterHD is a digital signage solution catering to non-profit organizations and enterprises in various industries. The solution can be deployed both on-premise or in the cloud. CommandCenterHD offers various modules which help users in channel management, template management, campaign management, media management and administration.

Users can upload videos and images which can be added to a variety of built-in display templates. The solution offers an interface that allows users to configure templates and add elements such as dates, times and weather feeds. These templates can be set to display in custom sequences on connected monitors.

Users can also select logos and colors for content, such as text, set reboot frequency for all devices in the network, set upgrade preferences and manage account information.

CommandCenterHD is available on an annual subscription basis and offers customer support via phone, email and live chat.

CommandCenterHD Screenshots

CommandCenterHD Pricing and Plans

Starting price: $750.00 per year

Free Trial

Free Version

Basic

$750.00

per feature, per year

No plan information available

CommandCenterHD Features

Popular features found in Digital Signage
Access Controls/Permissions
Alerts/Notifications
Auto Update
Customizable Templates
Digital Menu Boards
Layout & Design
Multi-Location
Multimedia Support
Playlist Management
Visual Editor
More features of CommandCenterHD
Audit Trail
Content Scheduling
Customizable Branding
Data Import/Export
Data Security
Drag & Drop
Interactive Content
Media Library
Multi-Screen Support
Remote Display Management
Social Media Integration
Third-Party Integrations
User Management
WYSIWYG Editor
XML/RSS

CommandCenterHD Integrations

Microsoft Outlook

Okta

Omnilert

Instagram

Avaya Experience Platform

Class for Web

See all 23 integrations

CommandCenterHD User Reviews

Overall Rating

4.6

Ratings Breakdown

73%

16%

10%

Secondary Ratings

Ease of Use

4.1

Value for money

4.5

Customer support

4.8

Functionality

4.4

Kaitlin P.

Verified reviewer

Electrical/ Electronic Manufacturing

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

User Friendly

Overall, I think it's a great tool. It's very useful and easy to use. I can update content within minutes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 5

Functionality

Previously 4

Pros:

It's very easy to use. The content that I put on the screens comes across clearly. Option for RedCore is awesome. My coworkers all give good reviews. I like the option to put multiple campaigns on one channel. It makes it easy to regionalize the screens while still giving them shared content.

Cons:

Issues with the TVs, we have multiple that go down at once and issues with getting them back up. I can't get any of the gifs that I make to move on the screens.

Amanda M.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Reviewed July 2019

Essential Tool for Internal Comms

I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. [SENSITIVE CONTENT HIDDEN] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in <30 minutes. They really take care of their clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to customize our displays by location and even down to the device. For example, we have six TVs in our main building. We can run campaigns only on certain floors. We do this when we have certain guests coming or team-specific events. The customization piece along with being able to pre-set the schedules for our campaigns are great features.

Cons:

It took me a little while to figure out the difference between a device, channel, and campaign. But the customer service rep explained it really well: Device = TVs in different rooms of the house Channel = Netflix, Amazon Prime, YouTube Campaign = The Show that plays You get to choose all of the above--what your viewers watch, on which channel and which TV.

Reasons for choosing CommandCenterHD

Cost, compatibility, functionality (i.e., different displays for different locations)

Eric S.

Plastics

201-500 employees

Used daily for less than 2 years

Reviewed January 2019

CommandCenterHD with Embedded LG Players

CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.

Cons:

The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime. This link: https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.

Vendor Response

Eric, Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.

Replied February 2019

Verified

Reviewer

Real Estate

1001-5000 employees

Used other for more than 2 years

Reviewed October 2018

Perfect Enterprise Solultion!

CCHD allows us to address our digital marketing needs from the simplest of internal messaging, to the most creative of client facing content in a single platform. From a single screen in a hallway to some of our multiscreen video walls, we can use the same solution and control it centrally.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The structure and work flow of the software makes it very easy for our graphic designers and admins alike, to use this in a day to fashion that suits their specific needs. The learning curve is small and with the ongoing free training, it allows our users to get comfortable with the software and its features, as they need them.

Cons:

This is not really so much a negative, as just a reality with a software tool that is expansive, as CCHD is. For some users, they get initially overwhelmed at the capability and can get scared to dive in. This is where we point to the training to help get them over their fears.

Verified

Reviewer

Higher Education

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Enhancing the Brand with Digital Signage

CommandCenterHD is a portal that allows me to quickly upload images and place them in a campaign. The options to schedule the start and end time of a slide is convenient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to update our digital signage, located in multiple buildings, from my connected computer or laptop at work or remotely.

Cons:

The management of the media files is a bit clunky, but not too bad.

Verified

Reviewer

Packaging and Containers

201-500 employees

Used other for more than 2 years

Review source

Reviewed September 2019

Glorified powerpoint

Customer service was helpful but the software just didnt meet our needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was easy to set up on multiple displays with different channels to ensure specific content was shared with the correct displays

Cons:

This software did not provide a graphically pleasing experience as it basically looked like a glorified PowerPoint presentation. There are other options out there that can do it better.

Vendor Response

Hi There! Thank you so much for providing us with such candid feedback. From the notes you provided, it sounds like you haven't connected with your account manager regarding our free content programs. All of programs follow our Audience Engagement Framework which was specifically designed to help customers' content not look like a glorified Powerpoint. Please email me and I can give you a full overview.

Replied September 2019

Verified

Reviewer

Education Management

11-50 employees

Used weekly for more than 2 years

Reviewed October 2018

Command Center HD is a good idea with poor execution

We needed digital signage for our campuses. It worked out alright.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The wide range of features and the stellar customer support. You can do a lot with CCHD if you put in the hours to learn it.

Cons:

The learning curve is appalling. Trying to teach employees how to use it is practically impossible. Instead, you have to throw them in and see if they'll drown or swim. Also, someone at Industry Weapon has a very strange taste in naming things.

Verified

Reviewer

Higher Education

5001-10000 employees

Used daily for more than 2 years

Reviewed November 2018

Best software on the market!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly and easy to navigate the menus. The dashboard is vivid in color with nice bold size fonts to help understand each function. The message feature helps when you want a quick response for problem solving.

Cons:

I was put in charge of the digital signage boards several months ago, and I'm still learning the software. I haven't come across any issues worth changing at this point in time.

Verified

Reviewer

Real Estate

5001-10000 employees

Used daily for less than 2 years

Reviewed November 2018

Awesome service!

Very easy to use and setup different devices across the country.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use and to troubleshoot with.

Cons:

When google maps when down it went down in the service.

Verified

Reviewer

Primary/ Secondary Education

201-500 employees

Used weekly for more than 2 years

Reviewed January 2019

Industry Weapon for Education

Industry Weapon has provided beautiful digital signage across our school campus. The displays keep our students/faculty engaged with fun and informative content. The customer service and account management teams are top notch and super responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, great custom templates and integration with other platforms.

Cons:

I wish I had more time to create and try all the features!

Showing 1 - 10 of 62 Reviews

See All Reviews

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CommandCenterHD 2026: Benefits, Features & Pricing

Overview

About CommandCenterHD

CommandCenterHD Screenshots

CommandCenterHD Pricing and Plans

CommandCenterHD Features

CommandCenterHD Integrations

CommandCenterHD User Reviews

CommandCenterHD Popular Comparisons

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