Miva 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Miva

4.7

(85)

Pricing

Pricing available upon request

About Miva

Miva offers a flexible and adaptable ecommerce platform that evolves and changes with your business, delivering:

-Increased Revenue

-Higher Conversion Rates

-Higher Average Order Value

-Lower Overhead Costs

Miva has been helping businesses like yours realize their ecommerce potential for over 20 years.

Most merchants come to Miva with one thing in common–the need for an ecommerce solution that won't hold them back. Maybe they're tired of the hidden costs and security risks of their open source ecommerce platform. Maybe they're just looking for a platform that will accommodate their business' unique needs instead of slowing it down.

By combining SaaS stability with open source possibilities, Miva helps merchants across all industries grow and succeed without ever worrying if their store can handle it. Built for serious sellers and ambitious growth goals, the Miva ecommerce platform delivers unmatched security, stability, and scalability.

Miva Screenshots

Miva Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Miva Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Miva
Abandoned Cart Saver
Access Controls/Permissions
API
Catalog Management
Channel Management
Content Management
Credit Card Processing
Customer Accounts
Customizable Fields
Customizable Templates
Data Synchronization
Discount Management
Drag & Drop
eCommerce Management
Email Marketing
Email Templates
Gift Card Management
Inventory Control
Kitting
Loyalty Program
Marketplace Integration
Mobile Commerce
Order Management
Order Tracking
Product Catalog
Real-Time Data
Refund Management
Reporting/Analytics
Reporting & Statistics
Retail Inventory Management
Reviews Management
Sales Order Management
Sales Reports
Shopping Cart
Social Media Integration
Tax Management
Templates
Third-Party Integrations

Miva Integrations

authorize.net

PayPal

Mailchimp

FedEx Ship Manager

Cloudflare

NetSuite

See all 54 integrations

Miva User Reviews

Overall Rating

4.7

Ratings Breakdown

86%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.8

Functionality

4.4

Teresa P.

Verified reviewer

Retail

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Miva

The benefits of Miva are seeing in real time when the customer is ordering online and what they are ordering.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the inventory tracking, revenue tracking and the automated emails that Miva generates.

Cons:

Sometimes the automated email to customers doesn't work so the customer gets no order confirmation.

Grant D.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Up and Down But On The Upswing

We’ve had a very up and down relationship with Miva however we are on a long stretch of great progress as they bring in better reps and restructure!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible, SEO optimized, Small team and easy to know. Making great improvements with support and organizational structure. We have a wonderful rep and their tech support team is great and personable. You get a real person

Cons:

Lots of custom build fees and developer time paid to customize. We have had several crashes with site traffic.

Reasons for switching to Miva

Shopify did not speak to our inventory system and was too reliant on plugins

Daniel A.

Verified reviewer

Architecture & Planning

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Miva has been a Disaster for us

Terrible we have been failing as a business and its all because of Mivas functions. Switched to shopify and our sales are improving massively.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I cant say I liked anything. Their backend is so hard to function. They don't update any of their user guides and don't want to help.

Cons:

Its almost impossible to use without a full time web disgner

Reasons for switching to Miva

Miva refused to help us with issues. We couldn't get out product out efferently. Bad and rude management.

Mike R.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Tried Shopify, Returning to Miva

I have hosted my business with Miva for over 20 years. Several years ago, I had a Magento site developed with the intention of switching platforms, but pulled the plug after seeing how slow Magento websites loaded. I just had a Shopify site developed, with the intention of switching platforms, and saving on the monthly fee that Miva charges. Shopify is deceptive because it advertises low monthly costs to host your business. These fees are just the tip of the iceberg though. Shopify has very little inherent functionality, and to build a high functioning website requires monthly subscriptions to dozens of apps. These monthly app fees add up quickly, making the cost much higher than Miva. Miva includes very sophisticated software that doesn't require monthly subscriptions, and while the cost is still high, it is much lower than a shopify site. I never appreciated the tech support that Miva offers until I tried to get ahold of Shopify tech support. BIG difference! Shopify does not offer phone in support, and their ability to assist is delayed through complicated forms that you must fill out, then a long wait for a low level tech to reply. Miva offers phone in support, and the turn around for an issue is quickly resolved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Miva has impressive tech support, and includes features that Shopify requires monthly subscriptions for. Additionally, Miva let's you choose a credit card processor, which can potentially save you a ton of money vs. Shopify, which requires you to use their processor.

Cons:

In order to receive a lower cost subscription for Miva, I had to sign a 3 year contract.

Jason B.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Incredible Ecommerce Tool

It's incredibly easy to use. I always suggest new stores to use Miva whenever possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Miva is very easy to work with for any online marketer or ecommerce professional. I have worked with them for complex websites and they were able to handle very large sites and very complex rules with no issues.

Cons:

Getting any third party to integrate with Miva is usually pretty expensive. Other ecommerce platforms like Magento and Shopify have simple apps for integration. The bigger Miva gets, the more this issue will go away. I just wish it would happen now! Integration fees a lot of the time are way too much and make it difficult to add new functionality to my website.

Verified

Reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Miva Continues to Grow

At first it was a great platform which did what we needed but went downhill. It then went through a roller coaster of executive changes, is back on the right, and has great potential if development continues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely Flexible Platform, Easy to Code in, Tons of Plugins/Developers, Great Support from most Miva Staff. Dedicated Account Managers.

Cons:

There are tons of small little nuances about the software that just make things so much more difficult. Especially in regards to bulk product editing. It is getting better, but just not there yet. Some customer support staff/account manager do not seem very knowledgeable or driven.

Jake C.

Verified reviewer

Internet

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Amazing eCommerce Software

One of the best ecommerce software experiences out there.

Ratings Breakdown

Ease of use

Functionality

Pros:

-Ease of use, allows us to save time onboarding new employees -Flexibility for complex implementations is present -Very developer-friendly platform -Plugin implementation is easy and the selection is outstanding -Customer support has been top-notch, nothing to complain about there -Has improved our efficiency, especially so w/ the sync of ShipWorks

Cons:

To be nitpicky, there are some tasks within Miva that seem to be made harder than they should be. Miva is constantly being updated, so we've seen positive changes in a number of these areas - so have to credit them for that. The upgrades might add a little bit of difficulty to the learning curve, but overall we enjoy those updates.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed October 2017

I am not a computer expert, but customer service agent was patient and gave me excellent customer support.

It's easy to make sales through my web site. They have good SEO.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to list new products and to change details about existing products. Customer service has always been helpful with any questions.

Monique W.

Verified reviewer

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2017

Been happily using Miva for years. They continue to improve the product and documentation!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You have access to tweak almost everything through certain modules, and in recent years changes were made so that you can do even more without needing to purchase additional modules.

Cons:

Documentation was really lacking for a number of years! We do a lot of customization and in the past we were sometimes limited because of the lack of documentation. Also, many customizations required the purchase of additional modules. However, it's been improving in recent years.

Verified

Reviewer

Professional Training & Coaching

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed July 2019

great service, needs integrations

All-round inventory, finance, and sales management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Miva offers a very solid product, good customization, and strong customer service. It's head and shoulders above other online sales platforms for medium-sized businesses that need a central platform for managing inventory and finances as well as online sales. And they also offer web hosting!

Cons:

There's really no reason why Miva shouldn't have free/easy integrations like many of it's competitors. Customizing or paying for each integration can get quite onerous.

Vendor Response

Thank you for taking the time to give us detailed feedback about your experience with Miva. We aim to provide the best features for our clients while providing live 24/7 customer support. Baked into the Miva platform are powerful features that allow Miva users to distinguish their brand from day one. This approach allows Miva to provide a seamless shopping experience with less dependency third party plugins, although we do have a robust ecosystem of partner integrations, including free ones, at https://apps.miva.com/. We love feedback so please feel free to reach us at 800.608.6482. We want to hear what integrations you think would make Miva a better platform. :)

Replied August 2019

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