Retail Express 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Retail Express

3.8

(17)

Pricing

Pricing available upon request

About Retail Express

Retail Express is a powerful cloud-based retail POS software solution. Built with advanced, enterprise-level integrations and features at a competitive price, it’s ideal for single-store, multi-store (1 – 100+) and enterprise retailers.

Since launching in 2004, Retail Express has helped thousands of Australian and New Zealand retailers integrate their bricks and clicks, eliminate manual processes, increase productivity and profits, reach new customers, dramatically enhance the customer experience and rapidly grow their business.

Various retail industries choose Retail Express, including furniture, fashion, footwear, pet stores, homewares, sports and outdoors, nutrition, discount variety, toys and hobbies, rural supplies and workwear.

Retail Express POS Software:

Retail Express is packed with smart algorithmic inventory management features. These features allow retailers to automate stock replenishment, use a Google-like predictive product search and track live inventory levels.

Retail Express has powerful supply chain and fulfilment features — built to help even the most complex businesses. These features allow retailers to set up split and partial fulfilments, make special...

Retail Express Screenshots

Retail Express Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing

Pricing available upon request

No plan information available

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Retail Express Features

Popular features found in Inventory Management
Alerts/Notifications
Barcode/Ticket Scanning
Forecasting
Inventory Control
Kitting
Multi-Channel Management
Order Management
Reporting/Analytics
Search/Filter
Shipping Management
Supplier Management
Warehouse Management
More features of Retail Express
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
API
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
Campaign Management
Cash Management
Channel Management
Commission Management
Cost Tracking
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Demand Forecasting
Discount Management
eCommerce Management
EDI
Electronic Payments
Email Marketing
Employee Management
For Retail
Gift Card Management
Inventory Auditing
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Layaway Management
Loyalty Program
Mail Order
Manufacturing Inventory Management
Marketplace Integration
Merchandise Management
Mobile Commerce
Multi-Channel Marketing
Multi-Location
Multi-Store
Offline Access
Order Entry
Order Fulfillment
Ordering Automation
Order Processing
Order Tracking
Partial Payments
Payment Options
Payment Processing
Point of Sale (POS)
Price/Margin Management
Pricing Management
Procurement Management
Product Catalog
Product Configurator
Product Data Management
Product Identification
Promotions Management
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Receipt Management
Reorder Management
Reporting & Statistics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Sales Order Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
Serial Number Tracking
Shopping Cart
SKU/UPC Codes
Social Media Integration
Status Tracking
Stock Management
Third-Party Integrations
Touch Screen
Transaction History
Vendor Managed Inventory
Workflow Management

Retail Express Integrations

Adobe Commerce

Mailchimp

Phocas

WooCommerce

Shopify

Tanda

See all 19 integrations

Retail Express User Reviews

Overall Rating

3.8

Ratings Breakdown

47%

24%

18%

Secondary Ratings

Ease of Use

3.6

Value for money

3.8

Customer support

3.7

Functionality

3.7

Brad B.

Verified reviewer

Retail

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2020

Retail Express Implementation for a Small Multi Sectioned Retail Business

The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have.

Cons:

At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express

Reasons for choosing Retail Express

Seems like Retail Express was the best option providing all the Power in Reporting and great Cloud based Functionality and Performance with a very sleek modern styling . Best Option Hands Down.

Reasons for switching to Retail Express

The Server and POS Systems we were using were very powerful and great for reporting . But was very dated and had no cloud based functionality and there was no bridge to be able to set up an online presence.

Charles J.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Customer service is horrendous

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows you to display images of products and you can add upsell products to the POS screen.

Cons:

Too many clicks to go through a sale but far more than anything else the customer service is horrendous. We have had an issue with our two outlets generating wildly incorrect inventory stock value figures. It has been looked at by a support rep from Maropost for months now and despite continually being told the developers will look at it soon, we still have no result. This means we do not know what stock value we hold in our retail stores.

Reasons for choosing Retail Express

Because it was purchased by Maropost, who we use for our ecommerce store. Terrible mistake.

Reasons for switching to Retail Express

Our retail store manager wasn't happy with Vend. In hindsight, we wish we had never switched.

Stuart M.

Verified reviewer

Retail

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed March 2025

Awful experience

Awful. The customer service team have shown no care for what occurred to our business and haven't called the allocated times we have arranged. There is no way to call anyone direct. They claim they have done what their contract has specified despite us having an unusable system and blame it on the integrator app they recommended. They have shown no care at the destruction this has caused to our business. Despite the system being unoperational and never used they continue to take their monthly fee.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing positive to report. We do not recommend.

Cons:

Retail express made lots of promises. During the onboarding they recommended using a third party integrator app to allow us to have 3 variants. This app did an unauthorised upload that basically destroyed our website and deleted a significant number of our variants. They didnt help in any shape or form to rectify the issue which we are still recovering from/

Luke M.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2020

A Fantastic System for all Retailers, big and small

From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy to use system means my staff picked it up quickly. The detailed Back of House reporting is a managers dream.

Cons:

The only thing I've seen missing is an ability to sell an item via weight ($$/per kg), but it's minor. Our previous system never had this either so we're well placed to get around it. Would be great in the future.

Reasons for choosing Retail Express

1. Staff all have retail experience.2. Your [SENSITIVE CONTENT HIDDEN] has extensive retail history.3. Easy to use program with heaps of features.

Reasons for switching to Retail Express

MYOB was great..... in the 90's/early 00's. We needed a POS software program that was more up to date with the current technology we use. It's allowed us to have a second register again without much effort at all.

Geoff H.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

Excellent product with great integration across Shopify and Xero

We have found that the lead up to going Live and the learning process has been very well supported by the Implementation Team. The tutorials are extremely helpful and very comprehensive. The responses to our emails are always very informative and the telephone conferences with an Australian based expert is ideal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Retail Express is easy to use and integrates well across our online platform and accounting software

Cons:

It would be very helpful if the accounting utilised both Cash and Accrual, not just Accrual.

Reasons for choosing Retail Express

We decided to change to Retail Express because it offered us a range of solutions to our existing software 1. Integration with Xero 2. Integration with Shopify 3. Multiple users and not limited by licence limits

Reasons for switching to Retail Express

Bradley H.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Brads Review !

It took so long to setup and move from previous system. Retail Express customer support refered us to some outdated videos to try to learn. I ended up paying a 3rd party person to come to teach me how to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to teach new staff the POS. It looked like it would do the job

Cons:

It is terrible at everything thats not POS Even stock managment is wrong.

Reasons for choosing Retail Express

Had to choose one so went with retail express. The marketing team is alot better than the product designers

Reasons for switching to Retail Express

Myob was removing features and no longer served it purpose. I wanted stronger POS that was easy to teach new staff.

Melissa B.

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Feedback

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy for sales staff to raise invoices. easy to enter new customers. easy to add new staff and modify existing ones.

Cons:

Have to manually do the upload to Xero each day. Can not give customers a 7 or 14 day account. Receiving stock when not all products are supplied is a nightmare. Can not make it compulsory to put a customer PO on an invoice. Can still process an invoice to a customers account when on stop credit. Unable to set own compulsory fields when entering new stock/customers Unable to set own preferences and shortcuts unable to setup credit card surcharge to be added automatically when we select that payment method. we provide service as well as sales. Can't set up a service item - has to be done as stock. Pink pricing always changing/incorrect Disabled products can still be added to PO’s Comments on invoices don’t upload to xero If an invoice that is in xero has been paid cash, and it has been rounded up it wont upload Credit Notes don’t upload to xero

Debbie R.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Allstar Batteries love Retail Express

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Retail express in our business is quite easy to use even for those that are not computer savy.

Cons:

The contacting of support by email, would be the one of the few things. Another would be search features for customers.

Melanie F.

Verified reviewer

Computer Hardware

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Great POS Cloud System

Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system.

Ratings Breakdown

Ease of use

Previously 3

Value for money

Customer support

Functionality

Pros:

The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease. Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration.

Cons:

Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock). Back orders are a little cumbersome but can be adapted to suit your business needs. Overall though the positives of this system outweigh the small negatives.

Stuart L.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Life Changing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, Inventory management, POS layout, Back end reports, Integration with 3rd party accounting systems.

Cons:

Client order history is available but could be easier to get too and under stand. The product will give you back exactly what you put into it so do your preparation well.

Showing 1 - 10 of 17 Reviews

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