Athos Commerce 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Athos Commerce

4.6

(15)

Pricing

Starting at $599.00 per month

About Athos Commerce

Athos Commerce is an ecommerce optimization platform designed to improve online retail experiences. It supports businesses across industries such as automotive, fashion and apparel, home and decor, health and wellness, sports and outdoors, and gifts and jewelry.

The platform includes tools for site search functionality that provides relevant results, merchandising controls for strategic product placement, and personalization features that offer recommendations based on customer behavior. It also includes analytical reporting for site optimization, predictive product bundling, data feed management across multiple channels, and marketplace management tools for inventory and sales coordination. These features aim to streamline ecommerce operations and enhance the shopping experience.

Athos Commerce includes discovery features that improve product visibility and customer engagement throughout the shopping process. Its capabilities are designed to create cohesive shopping experiences while providing merchants with insights and control for data-driven decision-making in ecommerce.

Athos Commerce Screenshots

Athos Commerce Pricing and Plans

Starting price: $599.00 per month

Free Trial

Free Version

Basic

$599.00

usage based, per month

No plan information available

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Athos Commerce Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Athos Commerce
API
Behavioral Targeting
Behavior Tracking
Campaign Management
Drag & Drop
Email Marketing
For eCommerce
Machine Learning
Natural Language Processing
Product Data Management
Real-Time Analytics
Real-Time Reporting
Recommendations
Reporting/Analytics
Reporting & Statistics
Website Personalization

Athos Commerce Integrations

BigCommerce

Miva

Shopify

Adobe Commerce

Athos Commerce User Reviews

Overall Rating

4.6

Ratings Breakdown

80%

13%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.6

Functionality

4.7

Jason B.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Best Search Platform For The Money

This software makes it easy for bigger stores to make money. End of story.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After Search Spring is set up it is incredibly easy to use and gives you a ton of relevant and useful statistics for any ecommerce store. We realized that our customers using search ending up spending much more and had a very high conversion rate versus the people that did not use the search. So we made our search bar more available to use on desktop and mobile and it worked great! So many insights like this to see inside Search Spring.

Cons:

Getting set up is the biggest frustration with Search Spring only because it takes a minimum of 4 weeks to do so. It includes all of the integration and set up from their team and it really isn't a big deal in the grand scheme of things but it was a little frustrating to learn we had to pay while they were still integrating.

Jon M.

Verified reviewer

Wine and Spirits

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

A Game Changer For Us! One Of The Best Decisions We Made!

From day one, we were very impressed with SearchSpring. Our original salesperson was incredibly patient and worked tirelessly to ensure that the SearchSpring solution could handle all of our requirements prior to signing our contract. From there, the implementation team took over and the excellence continued. I can not speak highly enough of their efforts, attitude and expertise. They delivered a flawless solution to our website on-time and on budget. Since our launch on the SearchSpring platform, our success manager has been stellar, managing our account with great care and always with our business goals in mind. No review of SearchSpring would be complete without mentioning their support team. We've received incredible support from the beginning. We've been with SearchSpring for over 5 years now and support is even better today than it was when we first signed up. Support has always been friendly, attentive to our requests and eager to deliver speedy solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SearchSpring is incredibly adept at delivering the most relevant search results instantly. It's AI component has been a significant win for us, helping deliver higher AOV since it's deployment. The accuracy of it's product recommenadations within product detail pages and within the shopping cart are remarkable at predicting what a given user would be most interested. As a result, time on site has increased as has the number of pages each user browses. SearchSpring's merchandising module has been an incredible tool for us, allowing us to create stunning merchandising campaigns with all of the bells and whistles that are available within SearchSpring. Since deploying SearchSpring, our promotions have consistently generated 25%-50% higher revenue than before implementing their solution.

Cons:

This is a hard question to answer. Every time we've wished something could be done within the software, the engineers at SearchSpring have been eager to work with us to deliver the desired capabilities. I can't think of anything we've asked for that SearchSpring hasn't been able to deliver.

Reasons for choosing Athos Commerce

SearchSpring was one of only two solutions that could handle our requirements. The deciding factor that tipped the scales in favor of SearchSpring was their team of professionals and their eagerness to work with us to deliver the best possible solution.

Reasons for switching to Athos Commerce

Let me be clear - we loved SLI and were a happy client until they were bought out by a terrible company that ruined the product, destroyed their company moral and killed all of the relationships we had within their company. Following the buy out, we couldn't get support for the product, our CSM quit, every support agent we had ever worked with disappeared, engineering became non-existent and the product itself began to suffer. To add insult to injury, SLI then wanted to jack up our rates by 20%! It was criminal! In hindsight, it was the best thing that could have happened. SLI forced us to search for an alternate search partner which led us to SearchSpring. I should send SLI a thank you card every year for this!

Vendor Response

Jon, thank you for leaving this review. This made our day.

Replied October 2022

Ellie P.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Great platform, subpar service.

They sell a big idea but, in reality, deliver something in between; their lack of care for customers is their biggest weak point. They lock you into year-long contracts, and so you are stuck with next to no customer service, without a lot of options to get support other than to hire a third party.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Searchspring offers a robust platform for search and merchandising. It has all the features you'd want from a software side. It is pricey, but it does work well.

Cons:

This is where it falls about; they don't prioritise customer support and have a 3+ week turnaround on helpdesk tickets unless you mark them as urgent. So you have to decide to overreact to every issue or be okay with waiting a month or more to have something resolved. For us, this is the reason we wouldn't come back to them.

Reasons for choosing Athos Commerce

They said all the right things and seemed to understand my issues with previous providers, but that was the sales guy and not the actual team. Which is where the discrepancies started.

Vendor Response

Thank you for taking the time to share your feedback with us, Ellie. Searchspring is committed to delivering excellent support to our customers around the globe and we’re sorry to hear we missed the mark for you. Our SLA prioritizes urgent tickets and while we strive to address all requests promptly, some may take longer to complete, especially those involving custom requests outside of standard services like yours. It's worth noting that in the past year however, we've successfully resolved the previous 5 tickets you submitted within a week or less. We're committed to ensuring all customers receive timely and effective assistance and we welcome the opportunity to support you further.

Replied September 2024

Courtney W.

Verified reviewer

Design

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

SearchSpring is SO Savvy!

We have had a very pleasant experience with SearchSpring. Even the not so seasoned/techy members of our team have been able to log in and use various portions of our account portal. It is very easy to use and really gives a glimpse into your business, how your customers shop and ways you can improve your website for overall growth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the personal touch that is received through having an onboarding + support specialist. A very knowledgable team member is with you from the very beginning for training, implementation, best practice reccommendations and to support you.

Cons:

The implementation was a bit "clunky", also there have been several times we needed their teams help to allow major changes on our site. Support has been great through the process, but some of the functionality SS offers in these cases has room for improvement.

Vendor Response

Thank you for your kind words, Courtney! We're thrilled to hear Searchspring has been an asset to your team. If there's anything else we can do for you, please let us know.

Replied July 2024

Grant D.

Verified reviewer

Retail

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed November 2024

Very Functional

Works wonderfully for what we need. Hoping they do not price out their customers by trying to innovate beyond their scope

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, great data reporting, good support team

Cons:

Very expensive and continued price increases.

Alivia K.

Verified reviewer

Apparel & Fashion

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed January 2023

Best in the Business

The software is expensive but for good reason. Reasonably priced for everything you get along with the support. Try believe SS is the innovating fastest out of all its competitors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ticketing system, customer service, account management, innovation, and ability to work with us (client) to come up with creative solutions to our search and merchandising questions and issues.

Cons:

Nothing stands out for what I like least about this software. The implementation processes for their services could be explained better in the beginning/ start of implementation.

Reasons for choosing Athos Commerce

More resources, was able to offer the core solution we needed without too heavy of a lift.

Reasons for switching to Athos Commerce

January 2022

Vendor Response

Thank you so much for your positive review, Alivia! We're glad to hear you're happy with Searchspring and that we've been helpful with your business. We appreciate you as a customer! If there's anything else we can do for you, please don't hesitate to reach out.

Replied January 2023

Dana M.

Verified reviewer

Business Supplies and Equipment

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2022

Great product and Team behind it!

Before Search Spring, our on site search and site merchandising was a hot mess. BigCommerce really has not addressed their native tools in either field. This is more in line with other enterprise tools I've used in the past. If you are looking to address merchandising and search functionality optimizations with a package, this is a great option in my professional opinion. We looked at a few other tools but ultimately landed with this one for numerous reasons.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This has been very easy to use and has made a big difference in the appearance and usability in our website. The reporting has also been excellent. Feel like we finally got control of our page merchandising and on site search. Also implementation was great due to an AMAZING developer that really knocked it out of the park and took feedback very well.

Cons:

The drag and drop merchandising could have more options and an overlay of sales reporting or inventory would be a really slick feature.

Reasons for choosing Athos Commerce

Better control and options. The tier package was also better from what I remember. The people we interacted with were also great.

Vendor Response

Hi Dana, Thank you for your kind words! We're thrilled that Searchspring has improved your website and business. We strive to provide the best possible experience so you can be successful. Thank you for being such a great advocate for our business, please reach out if there's anything else we can do for you.

Replied January 2023

Marilou A.

Verified reviewer

Sporting Goods

201-500 employees

Used daily for less than 12 months

Review source

Reviewed January 2023

Great for merchandising!

Ratings Breakdown

Ease of use

Functionality

Pros:

As a web merchandiser, Searchspring allows me to do efficient and fast product merchandising. The pinning feature is very useful, as are the boost rules for the different product collections on our website.

Cons:

The only negative point that limits me in my daily work is not being able to copy/paste the merchandising I do for already existing collections (it is only possible for new campaigns).

Vendor Response

Hello Marilou, Thank you for the positive review! We're happy to see that Searchspring has been helpful for your business and site. We're continuing to work hard to provide the best possible experience for you and your customers. Please let us know if there's anything else we can do to improve your experience.

Replied January 2023

Sofia G.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

A toll for success

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has all the features we need; it helps with filters and easy navigation to bring users down the funnel; they offer a personalization tool that, combined to the search, offers a fantastic customer experience.Their support team is excellent and their [SENSITIVE CONTENT] is always in touch with us and she is a great support to us and our strategy. Thank you, [SENSITIVE CONTENT]!

Cons:

There is nothing that I dislike. I cannot really think about anything.I find their user interface very easy to use; their reports are thorough... It is a very good software.

Vendor Response

Hi Sofia, Thank you so much for the positive feedback! We're thrilled to know that you've had such a great experience with Searchspring. It makes us incredibly happy to know that we were able to help you achieve your goals. We're glad to have you as a customer, please reach out if there's anything else we can do for you.

Replied January 2023

kaylee d.

Verified reviewer

Wholesale

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2019

Connects well with our platform, but still has some issues over all

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Was able to easily use with our current platform Volusion, which had a terrible search option. We are able to view multiple reports that help us see what people are getting zero search results for. We can also customize landing pages, which really helps our ability to push a customer towards a specific product!

Cons:

Due to issues with our platform, all our photos MUST be in JPG to show up in search. We had to change over 2000 pictures in the process. Other issues is with the delay in updates. Site is set at every 24 hours and if you want it before, you have to manually go in and index. I think it is a little pricey in general, but it does the job

Vendor Response

Hello Kaylee, Thank you so much for the feedback! We're glad to hear Searchspring has improved your site and business. Thanks for taking the time to write this review, we appreciate you as a customer! If there's anything else we can do for you, please let us know.

Replied January 2023

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