All Braze Reviews
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Braze Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.5
Value for money
4.4
Functionality
4.6
Pros
"Having the ability pull in datafeeds in the targeting criteria, the ability to message preview and test send, are all important features that make Braze well worth using."
"Overall, Braze gave us the tools to move faster, target smarter, and communicate more effectively with our users. Once we were fully up and running, it became a core part of our customer engagement stack."
"It really does minimize the time needed for your run of the mill journey or drip campaigns and when you are ready to level up your messaging it also has everything you need."
Cons
"Currently, the email needs to be created and managed in the campaign or canvas directly where sometimes it becomes difficult to manage incase of complex journeys where multiple peoples are working on the same canvas."
"The platform can be overwhelming at first, especially for newer team members who face a steep learning curve when navigating the product with various features."
"Sometimes Braze can be slow with large campaigns, and a few features are a bit complex to set up without technical help"
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