Knak 2026: Benefits, Features & Pricing

My overall experience with Knak is positive.

Overall, the software works as intended.

We are solving the better use of time when an email template for a client needs to be used more than once. Easy to clone.

We were using Marketo’s email builder with a custom template to build out our emails. While some of us could build out emails in Marketo, not all of our employees globally have the HTML/CSS expertise to effectively build using Marketo's native email buidler. Our Marketo email modules just were not flexible enough – especially when it came to resizing columns or easily supporting mobile-first, responsive emails. In addition, we always needed to go into the HTML code to troubleshoot the formatting or adjusting the CSS because content just wouldn’t render the same way in different email clients as it did within Marketo. In addition, with agencies building our emails, we found that they typically did not know how to code emails for Marketo. More often than not, the agencies would provide HTML code that did not render properly and one of the email builders or our IT team would have to troubleshoot the agency code or rebuild the email in Marketo using our template. This workflow was costly and creating bottlenecks that were delaying the distribution of our emails. On-boarding with Knak was excellent. Our customer success manager has been working with us from day 1. We did have an initial bump in the road with the implementation of Knak based on our brand standards; however, their team was very helpful with setting up all the other modules and giving us early access to the new editor which resolved all issues. We have rolled Knak out globally over the past 3 months.

They have a very strong team that knows a lot about building quality emails that render on every platform and device; this translates well into the Knak builder. It has significantly reduced the time required to create emails from days to minutes, allowing us to focus our time elsewhere. Pair a great product with a great support team and you have a must-have solution for your email marketing stack!

Knak has been fantastic for me and my organization. It saves me time and lets me get creative while staying within our branding guidelines.

Knak continues to add new features that continue to make building emails even easier. Their new modules tool allow you to create different branded components to build custom net-new emails in a cinch. I'm able to send tests easily right from the platform and sync directly to Marketo once finalized. In addition to their great platform, their customer service team is amazing. They always respond promptly when I have a question and are very communicative about upcoming features in their roadmap.

Great experience overall, keep uo the good work!

Overall the experience has been incredibly positive. Knak is always open to feedback and does a great job of communicating with us. I have never dealt with a vendor who is as customer-focused as they are.