---
title: "Sender Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Sender. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sender is a good fit for you!"
source_url: "https://www.softwareadvice.com/email-marketing/sender-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Sender Reviews

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[Overview](https://www.softwareadvice.com/email-marketing/sender-profile/)

Reviews

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# Sender User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 212

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 159 reviews (75%)
- 4 stars: 43 reviews (20%)
- 3 stars: 7 reviews (3%)
- 2 stars: 0 reviews (0%)
- 1 star: 3 reviews (1%)

### Most mentioned pros

- via live chat today, who took the time, care and effort to answer all of my questions, help identify and resolve errors I’d made in my setup and patiently wait through the entire process as I checked each of my workflows.
- It offers everything I was looking for: customizable templates, subscriber list management, and automation without a steep learning curve.
- Being able to communicate in real time with a human who had access to my account made all the difference and has restored my faith that there are still some companies out there who pride themselves in providing first class customer service, even to their free customers.

### Most mentioned cons

- Their anti-spam policy is unclear and not well-communicated during onboarding. If only opt-in subscribers are allowed, then this should be clearly stated upfront — otherwise, the platform is not suitable for any kind of B2B outreach or genuine professional networking.
- The advanced segmentation took me a while to figure out, and I wish they had more templates for specific industries.
- Nothing at the moment except that your account may be suspended if you don't provide all necessary information for the QA team to approve it.

## Sender customer reviews

Showing reviews 1-25 of 212 (page 1).

### Highly Recommend Sender

- Overall rating: 5/5
- Reviewer: Carr S.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's been great so far because the chat support has been invaluable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Ease of use and customer service is top notch

#### Cons

It would be great if we could set up branding within Sender when customizing Newsletters etc.

#### Reasons for choosing Sender

The Ease of use, pricing options, and customer support

---

### Great starter mass email program

- Overall rating: 4/5
- Reviewer: Mandie Y.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It’s been a very ease of use program, which works well for us due to the limited number of contacts that we are directly emailing outside of other platform use without high costs associated with it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

They have a free option which works for us due to the limited number of emails that we send per month. The ease of use the buildability of the templates and able to link the ease of uploading our existing contact lists and we can create folders to separate them.

#### Cons

More creative aspects to add to the templates would be nice standard choices sometimes get redundant ability to change background color from white would be also be good and to add more buttons and spacers

#### Reasons for choosing Sender

Cost ease of use ease of uploading and able to separate contacts and ability to do what I need to do quickly

---

### First Time

- Overall rating: 3/5
- Reviewer: Valery G.
- Verified reviewer: Yes
- Industry: Music
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

The only problem that I am meeting is your talk in English.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The logo of the software is wonderful and will done.

#### Cons

It takes too much time to send things to your partner.

---

### A Wonderful Email Campaign Tool

- Overall rating: 5/5
- Reviewer: Ashlyn E.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I have been thoroughly impressed by Sender's email campaign capabilities, generous free plan, and friendly/efficient customer support. They have really had a huge, positive impact on our organization and I could not recommend them more.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love the high-limit of free email sends a month (15,000), great and easy to use templates, and quality of customer support (shoutout [sensitive content hidden] who has helped me numerous times and makes things easy to understand). The analytics have also been incredibly useful for tracking the success of our campaigns and establishing partners.

#### Cons

I wish Sender.net had the ability for me to have email sub-accounts with the same domain on the sender.net website. This would allow our fraternal organization to have oversight of those working with us while allowing them to have separate user logins. This would be useful for tracking metrics separately between our different Chapters and not getting email campaigns mixed up or bogged down by other sub-accounts. It would also be great if they had a Wix integration to help us more with organizational automation.

#### Reasons for choosing Sender

We chose Sender over Mailchimp because it seems to have the same capabilities but is much more affordable.

---

### Business Development

- Overall rating: 5/5
- Reviewer: Dj B.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

So far, every time I have reached out, I have gotten help and an easier way of doing what I needed to do. I was overthinking it, and [sensitive content hidden] helped me and sent me information on how to improve the process.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I reached out for some help, and [sensitive content hidden] helped me out. I was surprised that I was able to get help so quickly and so friendly.

#### Cons

Nothing yet. I have told my clients about your service and getting them to join.

#### Reasons for choosing Sender

Liked the price and ease of use so far. I have will keep using it and I like the features

---

### ISSUE solved by [sensitive content hidden] at Sender Promptly

- Overall rating: 5/5
- Reviewer: Alvur Berg M.
- Verified reviewer: Yes
- Industry: Maritime
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Quick, efficient and professionally solved the issue. I had a problem with sending a test message to myself and [sensitive content hidden] solved the issue promptly

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

[sensitive content hidden] replied swiftly, professionally and solved the issue for me in a few minutes. When I check and the problem was solved she was still there when I confirmed that all was OK now.

#### Cons

All was perfect.

#### Reasons for switching to Sender

I like the setup of Sender much better than that of ChimpMail

---

### My Sender Review

- Overall rating: 5/5
- Reviewer: Timothy A.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Sender has been positive—it’s simple to use, reliable, and great for email campaigns.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I liked Sender’s user-friendly interface, powerful automation, and excellent deliverability rates. Recommended!

#### Cons

Sender lacks advanced design customization and has limited integrations compared to other email platforms.

#### Reasons for switching to Sender

Much cheaper compared to Mailchimp. That's why.

---

### Simple and intuitive interface, with good customer support

- Overall rating: 4/5
- Reviewer: Rita F.
- Verified reviewer: Yes
- Industry: Public Relations and Communications
- Company size: Self-Employed
- Product usage: Used weekly for free trial
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I’m still in the early stages of using the platform, so I haven’t formed a complete opinion yet. However, overall, I’m satisfied so far, even though I believe there is still room for improvement.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The intuitive and easy-to-navigate interface. I also really appreciated the customer support, especially the assistance provided by Lucas, who was always available, clear in his explanations, and proactive in offering solutions and alternatives to the issues I raised.

#### Cons

Some current limitations of the platform compared to competitors (e.g., landing page creation). Also, the lack of content available in more languages, particularly Portuguese.

#### Reasons for switching to Sender

Limited flexibility in the terms of the offered plans

---

### Best Service!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I would like to express my sincere appreciation for the outstanding service I received from [sensitive content hidden] at Sender.net. Throughout our interaction, he was exceptionally patient, highly professional, and consistently helpful. His deep product knowledge made it easy to understand each step, and he guided me through every challenge with clarity and confidence. [sensitive content hidden] demonstrated a level of dedication and care that is rare to find in support teams. His willingness to assist, his calm approach, and his ability to provide accurate, actionable solutions made the entire experience smooth and efficient. Thank you to [sensitive content hidden] and the Sender.net team for delivering service of such a high standard. It is truly valued.

#### Cons

There was nothing that I did not like. They provide the best service and I really appreciated all that they did.

---

### DNS Setup Failure

- Overall rating: 5/5
- Reviewer: Lorraine Kühn S.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great Service I struggled to set up my DNS, so I reached out to [sensitive content hidden] via live chat. She was incredibly patient and helped me step by step. [sensitive content hidden] is truly a star 🌟. You’re lucky to have her.

#### Cons

There is no issues so far.

---

### Best service!

- Overall rating: 5/5
- Reviewer: Nikhil P.
- Verified reviewer: Yes
- Industry: Research
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Their service is excellent! I really like the email and subscription group features, and the platform is very easy to use.

#### Cons

Keep a complete history of sent emails and track their delivery and engagement.

#### Reasons for switching to Sender

There were issues with cost and service, which caused a lot of confusion.

---

### SENDER gives me flexibilty and great way to send campaigns

- Overall rating: 5/5
- Reviewer: David T.
- Verified reviewer: Yes
- Industry: Textiles
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

we have been using SENDER for a couple of years now. the app is very simple to use and we can make some good 'newsletter' email campaigns. although we don't make a vast amount of campaign, I really like the 'pay as you go' that gives me a number of email that i can send and then 'top-up' the number of emails as and when required. this flexibility in the SENDER system is a deal maker for me. if on the rare occasion we have an issue, the Customer Service Chat is giving solutions very quickly. SENDER = GREAT Service and Product

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

very simple to use web site quite powerful features flexible payment options, such as Pay as You Go ,

#### Cons

There isn't really anything I don't like.

#### Reasons for choosing Sender

it wasn't called Brevo when we stopped, due to limitations in their free to use packages

#### Reasons for switching to Sender

Mailchimp was stopping/limiting their free to use option, so I decided to find an alternative

---

### thanks sender

- Overall rating: 5/5
- Reviewer: Abdullah A.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

amazing would recommend Sender to a friend

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

delivery is fantastic also the meterics are great

#### Cons

old school mail writer html need new easier tools

#### Reasons for switching to Sender

sender is better more efficent and easy not complicated

---

### Love Sender's Customer Service Experience

- Overall rating: 4/5
- Reviewer: Yair N.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The overall experience is good, it's easy to use, and everything is going smooth

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I reached out to Sender's customer service and got help from Skylar. It was a pleasure, so helpful, so kind, I felt I was in a very good hands

#### Cons

Nothing at all. No problems so far, really happy

#### Reasons for choosing Sender

The free version was a good test to see if it's good enough for me to use

#### Reasons for switching to Sender

As a Marketing Manager, I don't have time to waste on my marketing tools, and my previous product was bumpy and hard, got stuck everytime and needed to handle technical issues

---

### Super responsive service

- Overall rating: 5/5
- Reviewer: Dave L.
- Verified reviewer: Yes
- Industry: Music
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer service with [sensitive content hidden] was superb... continues to be, too : ) That's important to me. They care.

#### Cons

NA I'm a newbee with the service and have been impressed with response time as well as courtesy. Looking good.

---

### Great product and support!

- Overall rating: 5/5
- Reviewer: Mark E.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quality tech support, great basic plan, ease of use. Great value and technical capability for a fair price.

#### Cons

The website setup can be a little difficult for extreme novices but if that was what helps it work, all worth it.

#### Reasons for switching to Sender

Price and customer base size is better here

---

### Great service!

- Overall rating: 5/5
- Reviewer: Dale E.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Fantastic. I had an urgent problem that I thought would take a long time to fix. He fixed it quickly and efficiently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Fast service and thorough. Great to work with!

#### Cons

Nothing to complain about. Service was 100% satisfactory.

#### Reasons for switching to Sender

Cheaper price and better looking emails.

---

### Great support from [sensitive content hidden] from Sender team

- Overall rating: 5/5
- Reviewer: Dusanka J.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great platform, use to use, great support, like it over all. They have a very good and professional support team

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great response and support from [sensitive content hidden]. Professional, kind and patience, she answered very quickly and help me understand what was the problem

#### Cons

strict policy about anti- spam, it wasn't very clear to me why my account was suspended, but fortunately, the support team helped me

---

### Superb experience with Sender setup

- Overall rating: 5/5
- Reviewer: Ivan V.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The overall experience is great so far. The support was very helpful with our questions before the purchase and was very helpful with onboarding process.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy setup with WooCommerce and predefined automatization for Ecommerce. Setup is easy with official plugin and easy connection. The first experience is superb.

#### Cons

Everything is good so far, we did not have any problems.

---

### Thanks [sensitive content hidden]

- Overall rating: 5/5
- Reviewer: Emily H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been a great experience so far. [sensitive content hidden] was very helpful and patient.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The customer service and quick response time.

#### Cons

They don't give you much of a learning curve/trial period when you are new to email marketing. Don't make a mistake or you might be cut off.

---

### Reliable Platform with Great Support and Competitive Pricing

- Overall rating: 5/5
- Reviewer: Justin N.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've used a few different email marketing platforms, but Sender.net really stands out with its solid features and easy-to-use interface. There are occasional server hiccups, but they usually get resolved quickly, so it hasn't been a major issue for me. The pricing is fair, which is another plus. Skylar was super helpful when I was getting started, offering detailed guidance and support. The platform is intuitive, and I've seen great results from my campaigns. Definitely recommend

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Robust features and user-friendly interface. The pricing is competitive

#### Cons

he platform will occasionally have server issues, but they usually fix them pretty quickly

---

### Email marketing tool which delivers

- Overall rating: 5/5
- Reviewer: Markus A.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

Our main objective is solved - we got reliable email marketing tool which delivers our messages to our subscribers fine. Secondly, great customer support helps us to solve ongoing issues, provides useful advices when and if needed. Overall, Sender is great solution for very reasonable price.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Briefly, the best feature of Sender, we love and appreciate the most, is that it can deliver your messages into subscribers inboxes. Moreover, customer support is super helpful here - all issues are solved fast and, most importantly, via live chat. It makes problem-solving very efficient in comparison with other email marketing tools which mostly offers email support only. Unboarding process was very smooth and easy, it did not create any additional headaches or consumed too much time during the set up of our campaigns. Also, based on past experiences, we can say that Sender is not too expensive and it pays back well for what you spend.

#### Cons

Generally, I do not see any significant drawbacks but few small upgrades could enrich the experience. Overall reporting/analytics could be slightly more informative. Currently, reporting per campaign and/or transactional email works fine but some overall reporting features would be useful too which would sum up performance of campaigns for a specific period, segment, etc. Then, segmentation based on subscribers' activity in transactional emails would be helpful as well. At this moment, I solve the latter with some automation rules.

---

### Had features that only they offered.

- Overall rating: 5/5
- Reviewer: Kimberly H.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

Very good, I was testing the product for my client who will be looking at Sender soon to see if they want to use it. I think this is a good product and will recommend it to other clients considering the cost and features, it's worth it. Support was really great about chatting with me and answering all my questions. I love to test support before purchasing a product.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

You can create a spreadsheet with the Date you want the email sent to each person and set a trigger to send that email to that person on that date. You can do it with other services as Birthday Reminders. I like I could do this with a date with a trigger I wanted to set up. That date could be updated as needed. With other services, you could send a birthday reminder but then you had no other date you could work with. It had great support.

#### Cons

They needed a blank email template. I had to pick a premade email template then delete everything in it.

---

### Sender has been my Email Provider SALVATION for the foreseeable future!

- Overall rating: 5/5
- Reviewer: Gloria B.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Sender after two weeks, has been truly great. Sender is the best email provider experience I've had over these last 6 years of different providers. Thank you, Sender!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I've used several email providers over the years. Sender's free plan is not only the most generous I've seen out there, but, their easy to use tools and live support is unparalleled. Thank you, Sender team!

#### Cons

It would be great if subscribers could unsubscribe from individual autoresponder campaigns that they don't want to be in. For example, if I'm running a sale, and the subscriber wants to opt out of getting emails for the sale, it would be wonderful if they could do that rather than completely unsubscribing from my email list.

#### Reasons for switching to Sender

I messed up my Gist account by not removing unengaged subscribers. What a long learning curve that was to figure that out! Convertkit is cost prohibitive for me right now.

---

### 24 hours supports really help me a lot.

- Overall rating: 5/5
- Reviewer: Linna l.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

with more than 10 years' experience, we have many customers' emails. Some of them just lost contact after a long time of no contact. It is a hard time during pandemic, we can not join any exhibitions. So we hope to keep in touch with our old customers. email marketing is what we need. And not only us, but also our competitors, our customers, all of them are using email marketing.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product email campaign is not easy to use. I met many problems, but the 24 hours support engineers help me a lot to get used to the product. [SENSITIVE CONTENT] offers excellent support. I asked the same problem with 2 engineers. She could solve the problem in 2 munites!

#### Cons

verify domain. I have used this product for many days, but I still have not passed the verification things. There is weak support for this part. And it leads to our domain email returning much yesterday. My webmaster requires us to change a new domain.

#### Reasons for choosing Sender

price, we just start email marketing. if the performance well, we can apply more budget. Sender has a good price for starters. The functions are easy to use and cover our main requirments.

## More reviews

[Next reviews](https://www.softwareadvice.com/email-marketing/sender-profile/reviews/?page=2)

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Sender Reviews, Pros and Cons - 2026 Software Advice