--- title: "Sender Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sender. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sender is a good fit for you!" source_url: "https://www.softwareadvice.com/email-marketing/sender-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / [Sender](https://www.softwareadvice.com/email-marketing/sender-profile/) / Sender Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-marketing/sender-profile/) Reviews [Alternatives](https://www.softwareadvice.com/email-marketing/sender-profile/alternatives/) # Sender User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 212 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 159 reviews (75%) - 4 stars: 43 reviews (20%) - 3 stars: 7 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (1%) ### Most mentioned pros - via live chat today, who took the time, care and effort to answer all of my questions, help identify and resolve errors I’d made in my setup and patiently wait through the entire process as I checked each of my workflows. - It offers everything I was looking for: customizable templates, subscriber list management, and automation without a steep learning curve. - Being able to communicate in real time with a human who had access to my account made all the difference and has restored my faith that there are still some companies out there who pride themselves in providing first class customer service, even to their free customers. ### Most mentioned cons - Their anti-spam policy is unclear and not well-communicated during onboarding. If only opt-in subscribers are allowed, then this should be clearly stated upfront — otherwise, the platform is not suitable for any kind of B2B outreach or genuine professional networking. - Nothing at the moment except that your account may be suspended if you don't provide all necessary information for the QA team to approve it. - The advanced segmentation took me a while to figure out, and I wish they had more templates for specific industries. ## Sender customer reviews Showing reviews 1-25 of 212 (page 1). ### Highly Recommend Sender - Overall rating: 5/5 - Reviewer: Carr S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great so far because the chat support has been invaluable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use and customer service is top notch #### Cons It would be great if we could set up branding within Sender when customizing Newsletters etc. #### Reasons for choosing Sender The Ease of use, pricing options, and customer support --- ### Go for Sender. It's good. - Overall rating: 5/5 - Reviewer: Olayinka F. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am happy to discover Sender. So far, it has been all smiles for me. Great solution. [sensitive content hidden] was very responsive and helpful when I needed help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sender is easy to set up and use, great customer support. The user dashboard is cool. It is also very affordable compared to other solutions. Particularly, the free version is very useful with lots of features. #### Cons Nothing at the moment except that your account may be suspended if you don't provide all necessary information for the QA team to approve it. Sender is able to deliver all I need. #### Reasons for choosing Sender Ease of use, affordable, more email sending quota and more contact quota (upto 2500 in free version) #### Reasons for switching to Sender First was the cost. Then minor errors in my WordPress website. --- ### First Time - Overall rating: 3/5 - Reviewer: Valery G. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered The only problem that I am meeting is your talk in English. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The logo of the software is wonderful and will done. #### Cons It takes too much time to send things to your partner. --- ### My Sender Review - Overall rating: 5/5 - Reviewer: Timothy A. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Sender has been positive—it’s simple to use, reliable, and great for email campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked Sender’s user-friendly interface, powerful automation, and excellent deliverability rates. Recommended! #### Cons Sender lacks advanced design customization and has limited integrations compared to other email platforms. #### Reasons for switching to Sender Much cheaper compared to Mailchimp. That's why. --- ### ISSUE solved by [sensitive content hidden] at Sender Promptly - Overall rating: 5/5 - Reviewer: Alvur Berg M. - Verified reviewer: Yes - Industry: Maritime - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quick, efficient and professionally solved the issue. I had a problem with sending a test message to myself and [sensitive content hidden] solved the issue promptly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] replied swiftly, professionally and solved the issue for me in a few minutes. When I check and the problem was solved she was still there when I confirmed that all was OK now. #### Cons All was perfect. #### Reasons for switching to Sender I like the setup of Sender much better than that of ChimpMail --- ### Business Development - Overall rating: 5/5 - Reviewer: Dj B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, every time I have reached out, I have gotten help and an easier way of doing what I needed to do. I was overthinking it, and [sensitive content hidden] helped me and sent me information on how to improve the process. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I reached out for some help, and [sensitive content hidden] helped me out. I was surprised that I was able to get help so quickly and so friendly. #### Cons Nothing yet. I have told my clients about your service and getting them to join. #### Reasons for choosing Sender Liked the price and ease of use so far. I have will keep using it and I like the features --- ### Simple and intuitive interface, with good customer support - Overall rating: 4/5 - Reviewer: Rita F. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’m still in the early stages of using the platform, so I haven’t formed a complete opinion yet. However, overall, I’m satisfied so far, even though I believe there is still room for improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The intuitive and easy-to-navigate interface. I also really appreciated the customer support, especially the assistance provided by Lucas, who was always available, clear in his explanations, and proactive in offering solutions and alternatives to the issues I raised. #### Cons Some current limitations of the platform compared to competitors (e.g., landing page creation). Also, the lack of content available in more languages, particularly Portuguese. #### Reasons for switching to Sender Limited flexibility in the terms of the offered plans --- ### Easy life!! - Overall rating: 5/5 - Reviewer: Chris W. - Verified reviewer: Yes - Industry: Maritime - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pretty good, I have used a multitude of other systems and this is easy to use for sure and no flash stuff that you will use once and never use again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's super easy to use and the customer service is super fast and they make everything work! A super easy to understand system and nothing you don't need. #### Cons I have not really found anything yet, maybe the initial set up on domains, but that is a dev team problem and not mine! #### Reasons for switching to Sender They cost of c.io was just to much and we were just not using it to its fullest --- ### Best Service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I would like to express my sincere appreciation for the outstanding service I received from [sensitive content hidden] at Sender.net. Throughout our interaction, he was exceptionally patient, highly professional, and consistently helpful. His deep product knowledge made it easy to understand each step, and he guided me through every challenge with clarity and confidence. [sensitive content hidden] demonstrated a level of dedication and care that is rare to find in support teams. His willingness to assist, his calm approach, and his ability to provide accurate, actionable solutions made the entire experience smooth and efficient. Thank you to [sensitive content hidden] and the Sender.net team for delivering service of such a high standard. It is truly valued. #### Cons There was nothing that I did not like. They provide the best service and I really appreciated all that they did. --- ### DNS Setup Failure - Overall rating: 5/5 - Reviewer: Lorraine Kühn S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great Service I struggled to set up my DNS, so I reached out to [sensitive content hidden] via live chat. She was incredibly patient and helped me step by step. [sensitive content hidden] is truly a star 🌟. You’re lucky to have her. #### Cons There is no issues so far. --- ### So far, so excellent! - Overall rating: 5/5 - Reviewer: Anthony R. - Verified reviewer: Yes - Industry: Publishing - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I just started with Sender and so far it is exceeding my expectations. I am coming from Aweber, which has gone completely crazy with their pricing and fees, so on price alone Sender is doing a good job. But how's the interface and bells-and-whistles? Excellent! So far I am finding everything I need and in many ways it is MUCH easier than Aweber and slightly better than MailChimp. Here's where it gets interesting: I had to verify my account and the tech support was excellent: fast, (as in instantaneous), polite, and knowledgable. [sensitive content hidden] the agent with whom I chatted, had me up and running in no time. Now, I just started with Sender, yet so far this is going rather smoothly. One thing is that I wish the Wordpress plugin were a bit robust. Likewise, embedding forms on a web page requires adding javascript to a site whereas other services use shortcodes. Hopefully that will be fixed in the future. Right now this is looking to be the best game in town. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of setup. Fast and wonderful Tech Support (Thanks, [sensitive content hidden]). Beautiful email designer and templates. #### Cons Must install javascript on web site (Wordpress) to embed forms. #### Reasons for choosing Sender I like the free trial and the interface and customer support has been excellent. #### Reasons for switching to Sender Aweber got very greedy with their pricing and fees. --- ### Great afford - Overall rating: 5/5 - Reviewer: Rado D. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ive started week ago, and now I can send email to my customer like a pro... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easyness, well done providing and settings #### Cons almost all, it´s well designed and well working #### Reasons for switching to Sender Looking for something modern than mailchimp is --- ### thanks sender - Overall rating: 5/5 - Reviewer: Abdullah A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. amazing would recommend Sender to a friend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros delivery is fantastic also the meterics are great #### Cons old school mail writer html need new easier tools #### Reasons for switching to Sender sender is better more efficent and easy not complicated --- ### Kudos for an excellent app and superb customer support! - Overall rating: 5/5 - Reviewer: Flavio G. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!! #### Cons I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) – but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen. #### Reasons for choosing Sender A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!). #### Reasons for switching to Sender I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems – it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising. --- ### Sender Email Marketing Affordable Service with Good Deliverablility - Overall rating: 4/5 - Reviewer: Frank C. - Verified reviewer: Yes - Industry: Fine Art - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Sender is a great tool for artists and ecomcerce, however, the service I use to sell my art now has an email sending tool. But with Sender you get more bang for you buck in comparison. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is quick to use. You can login and send an full designed email in minutes, or spend all day to tweak it, either way there are less steps to the process and it's not a large learning curve like MailChimp. #### Cons You have to put each paragraph in a separate text box, otherwise the subscriber may see them spaced differently in their inbox. #### Reasons for choosing Sender Again, more bang for the buck, and they do a better job with email delivery to the inbox if you have your own domain name. #### Reasons for switching to Sender MailJet seems to work better for Teams and can get complex for a Freelancer. --- ### My Best In Terms of Email Deliverability - Overall rating: 5/5 - Reviewer: awogor m. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Sender is the best email autoresponder out there that guarantees you quality at a convenient price that doesn't have to cut a leg or shake your bank. I love everything about them from customer service to service delivery. It literally takes 2 seconds for [SENSITIVE CONTENT HIDDEN] to respond to live chat. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sender has repeatedly proved to be the smartest and most effective in terms of email deliverability after comparing my campaigns on Aweber, ConvertKit, and Sender. The fact that it only cost $11 to maintain 5000 subscribers makes me say wow... The fact I can use my PayPal account to pay in place of a credit card makes me want to stick with them forever as I hate to link my credit card. #### Cons I'm not sure if this is a con, but I'm just hoping I still need to learn more about their Tagging feature and audience segmentation. I'm sure they have it. #### Reasons for choosing Sender Sender is inexpensive Sender customer support is faster Sender's list management is better and lots more #### Reasons for switching to Sender Aweber price is higher. My campaigns on Aweber always ended in promotion tabs while Sender goes to inbox or Update tab. --- ### Love Sender's Customer Service Experience - Overall rating: 4/5 - Reviewer: Yair N. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience is good, it's easy to use, and everything is going smooth #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I reached out to Sender's customer service and got help from Skylar. It was a pleasure, so helpful, so kind, I felt I was in a very good hands #### Cons Nothing at all. No problems so far, really happy #### Reasons for choosing Sender The free version was a good test to see if it's good enough for me to use #### Reasons for switching to Sender As a Marketing Manager, I don't have time to waste on my marketing tools, and my previous product was bumpy and hard, got stuck everytime and needed to handle technical issues --- ### Exceeding expectations so far - Overall rating: 5/5 - Reviewer: Nicole B. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I'm new to Sender after trying several different newsletter services, and so far I'm very happy with it. It's been easy to set up landing forms and an automation sequence for new subscribers, and the email design tool is easy to use as well. They also have a lot of resources for new users, and their free tier is one of the most generous ones I've seen. I also really appreciate that they have a payment tier that allows you to pay per email sent, rather than a monthly subscription. For less frequent emailers like me, this will save me a lot of money. #### Cons The only minor annoyance I have is that as best I can tell, when making a form for new subscribers, I'm restricted to putting the info in a smaller text box and can't use the entire page. Not a big deal, but I wish there was more flexibility. #### Reasons for switching to Sender Mailchimp keeps taking more and more things away from users who don't sign up for one of their expensive monthly plans, and as a result it's a much worse experience than before. --- ### Great marketing tool for beginners - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered I like the Sender app and maybe is a great option if you don't need much of email marketing on your website. This app has great features when comes to making a double opt-in on the subscriber forms and separate the email lists easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software allows you to start in the process of email marketing without question. Is easy to deploy on WordPress and has a great tool for visualizing the process of sending emails to your customers. #### Cons It's a very new software which is fine but makes it a bit complicated if you want to integrate it with other apps like Contact Form 7. If you want to make an integration to another app the process is highly complicated if you don't know anything about coding. #### Reasons for switching to Sender Because of the lack of options in pop-ups forms for the website which I strongly needed. --- ### Sender is Amazing! Excellent Customer Care - Overall rating: 5/5 - Reviewer: Jocelyn O. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been amazing so far! I'm just starting out in email marketing so hopefully this grows into a solid relationship with my business #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sender has services for all different budgets and absolutely incredible customer service. Even if you aren't very experienced with email lists and such, there is always a great customer service rep here to help! [sensitive content hidden] has been awesome helping me to get things set up and troubleshoot my issues and help me with my inexperience. I also like that it will scale with my business so I don't have to move anywhere else once I require more from the platform. Loving Sender! #### Cons It is a bit confusing at first with very little experience with email marketing and forms and such. Took me a bit to get used to the interface and the options. --- ### Great product and support! - Overall rating: 5/5 - Reviewer: Mark E. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quality tech support, great basic plan, ease of use. Great value and technical capability for a fair price. #### Cons The website setup can be a little difficult for extreme novices but if that was what helps it work, all worth it. #### Reasons for switching to Sender Price and customer base size is better here --- ### Great user friendly tool. - Overall rating: 5/5 - Reviewer: Piotr N. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and clear user friendly platform. #### Cons I appreciate functionality and quic response from support team. --- ### Great support from [sensitive content hidden] from Sender team - Overall rating: 5/5 - Reviewer: Dusanka J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great platform, use to use, great support, like it over all. They have a very good and professional support team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great response and support from [sensitive content hidden]. Professional, kind and patience, she answered very quickly and help me understand what was the problem #### Cons strict policy about anti- spam, it wasn't very clear to me why my account was suspended, but fortunately, the support team helped me --- ### Sender- Review - Overall rating: 5/5 - Reviewer: Baha H. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great Product, great price and outstanding support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Sender Is An Excellent Choice - Overall rating: 5/5 - Reviewer: Beth M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered This product is excellent and inexpensive. It's a really fantastic platform for our non-profit and helps us keep connected to the community we serve without a great expense. The support is second to none. I don't think I have never worked with such a responsive support team, ever. It's almost instantaneous and they actively work with you to correct concerns and fix bugs if you find them. I really appreciate them so much! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and point and click editor/formatting are excellent. They are always working to improve it. Even when I think it's working great already, they make changes that improve the experience. #### Cons I do not find this difficult to use. It is very user intuitive and takes no time to figure out and be on your way to creating really stunning newsletters. It actually took me a few months before I took the time (COVID interrupted) to really understand how much it could do, and once I had the opportunity, within one newsletter week, I was able to upgrade our newsletter reader experience a lot. If there was one thing I wish was different about it, it would be that I think I would like the newsletter browser version to be available as soon as I schedule the email version send. This way, I could schedule the social and website posts that share it at the same time as I schedule the email version to go out. Right now, I have to wait until it actually gets sent before it's available in the browser version to share. I understand this may be a coding and timing issue that can't be resolved. It would just be a time saver for me if it could. #### Reasons for choosing Sender It had everything I needed and more. ## More reviews [Next reviews](https://www.softwareadvice.com/email-marketing/sender-profile/reviews/?page=2) --- Sender Reviews, Pros and Cons - 2026 Software Advice