Proton Mail 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Proton Mail

4.5

(119)

Pricing

Starting at $6.99 per month

About Proton Mail

ProtonMail is a web-based email management solution, which helps small to large enterprises securely sent emails between individuals by leveraging end-to-end and zero access encryption modes.

It lets users build accounts along with automatic PGP key creation and management. Messages can be stored in an encrypted format, reducing the risk of access by third parties. The platform also allows employees to set up timers to self-destruct messages.

ProtonMail offers integration with various third-party applications such as Microsoft Outlook, Apple Mail and more.

Proton Mail Screenshots

Proton Mail Pricing and Plans

Starting price: $6.99 per month

Free Trial

Free Version

Mail Essentials

$6.99

per user, per month

Plan includes:

15 GB Storage per user
10 Email addresses per user
Support for custom email domains 3
Unlimited folders and labels
Password-protected emails
Catch-all email address
Automatic email forwarding
SMTP submission

Mail Professional

$9.99

per user, per month

Plan includes:

50 GB Storage per user
15 Email addresses per user
Support for custom email domains 10
Add your logo and name to your workspace
Unlimited folders and labels
Password-protected emails
Catch-all email address
Automatic email forwarding
Email groups
SMTP submission

Proton Business Suite

$12.99

per user, per month

Plan includes:

1 TB per user + 20 email addresses per user
Use @yourcompany.com domain
Robust spam and phishing protection
Password-protected and expiring emails
Create and share up to 25 calendars
Brand your workspace
Advanced account protection
Email groups
VPN with support for dedicated servers and IPs
Password manager with customizable policies

Proton Mail Features

Popular features found in Email Security
Email Attachment Protection
Encryption
Spam Blocker
Spam Quarantine
Whitelisting/Blacklisting
More features of Proton Mail
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Authentication
Compliance Management
Credential Management
Data Security
Email Filtering
Email Management
HIPAA Compliant
Remote Access/Control
Reporting/Analytics
Secure Login
SSL Security
Third-Party Integrations
Threat Protection
Threat Response
Two-Factor Authentication
User Management

Proton Mail Integrations

Microsoft Outlook

Thunderbird

Rambox

Proton Drive

Proton Pass

Postbox

See all 7 integrations

Proton Mail User Reviews

Overall Rating

4.5

Ratings Breakdown

66%

26%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.0

Functionality

4.3

Jesse E.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

The Best in Their Field

Ratings Breakdown

Ease of use

Functionality

Pros:

What i like the most about this software is that it is easy to learn to use on your own.

Cons:

I cant think of anything that i dont like about it

Thomas K.

Verified reviewer

Online Media

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

My Go-To Choice for Moving Away from Gmail

A lot of the problem I'm solving has to do with 19 years of wrangling a Gmail inbox until it became a hot mess of unread emails from lists I didn't remember subscribing to. Now that I'm a more mature email consumer, I expect that the new digs at ProtonMail won't get that way. I'm instantly unsubscribing/spam-labeling mass mail that I didn't ask for instead of "letting it ride."ProtonMail has a simpler interface, simply because it has fewer features ... features which I seldom used in Gmail anyway. Sometimes less is more.I'm happy with it. It's not "free" like Gmail and some other offerings, but it's solid, it's simple, it's privacy-centric, and it offers the features I need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After nearly two decades using Gmail, I decided to make a change. I had operated a free ProtonMail account for some time, but since I was also using their VPN and password management products, I decided to pull the trigger and upgrade to "Mail Plus" -- unlimited daily messages instead of the weak 150-message limit for a free account, 15Gb of space on their "Drive" storage utility, etc.So far, so good. For about $5 US a month (less if you pay annually or biennially), it's a simple email interface with strong encryption available to protect privacy. It does at least as good a job at catching spam as Gmail, maybe a little better. The paid upgrade comes with one custom domain (if you host your own site you can create MX records and use ProtonMail as the domain catch-all, etc. if you prefer to not just have your host forward stuff).Anyone who's been at the same Gmail address since 2004 likely -- like me -- has an overflowing inbox full of newsletters you may or may not have actually subscribed to or want anymore. I've been selectively -- VERY selectively -- moving subscriptions I want over to ProtonMail and drawing my Gmail inbox down toward the abandonment point.

Cons:

My one and only one criticism of ProtonMail is with their "Drive" product. In theory, it works like Google Drive or DropBox -- you can store data there and access it directly from your desktop. Unfortunately, at the moment it only offers a Windows desktop application for doing that, so Mac, ChromeOS, and Linux users (I'm that last niche) are out of luck. When and if they release a Linux app, I'll probably abandon DropBox.

Reasons for choosing Proton Mail

I was willing to pay for a simple, solid feature set and for strong privacy protection.

Reasons for switching to Proton Mail

As stated -- after 19 years on Gmail, my inbox was out of control and no amount of wrestling with it really seemed to improve the situation. Also, Google tends to be fairly invasive and, liking my privacy, I wanted to move away from its products

Kathleen P.

Verified reviewer

Research

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2021

Protonmail arbitrarily auto-bans paid and free users with SPAM BOTS

Basically, I can NO LONGER USE MY PAID OR FREE Protonmail accounts for normal correspondence, because (1) it isn't really private and (2) they shut you off if you send THREE emails or receive THREE emails that their BOTS don't like. And if you complain, they falsely accuse you of bulk mail and punish you by shutting you off again! Overall, while the "Old Protonmail" was useable in Windows XP Pro SP3 for several years, I tried repeatedly to sign up for their "free VPN". Had no success downloading their software for this, it always landed "corrupted". Moreover, there was a "catch". You had to access their VPN dash board from Windows 7 to set p your VPN for Windows XP! Forget it! Then there was their software for downloading your own emails to back them up. THAT never worked, either, despite several attempts. Basically, Protonmail is an expensive waste of time, and it would be nice if new competitors entered the market.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much any more. I liked the "Old Protonmail". Relaxing colors. Accustomed to the menus. And it had a better, easier-to-use folder creation function.

Cons:

I pay protonmail $150 USD a year for two accounts, and I have a couple of free accounts as well. This is to wake you all up out there who think that Protonmail is PRIVATE. It is not private. They now have BOTS that read your incoming and outgoing email and SHUT YOU OFF for nothing, arbitrarily banning you from using your own account, alleging "bulk mail" when there is NO BULK MAIL happening. On 24 Sept 2021, I sent a total of 3 emails, 2 to a bishop in Canada, 1 to a show-host about an interview he had done with a lawyer. The next day, on 25 Sept 2021, I RECEIVED 3 autoresponders from another show because I had used the FORM at their own web site to send them comments on their show and links to information related to their show. PROTONMAIL SHUT DOWN MY ACCOUNT AND BANNED ME on 25 September alleging "bulk mail" for 3 incoming autoresponders that day and 3 outgoing emails the previous day. Then, when I complained about this outrageous abuse, they accused me of sending "BULK MAIL" and BANNED me again for 48 hours more immediately after I had sent one REPLY email to an incoming email. That's all it took. Nothing more than that to be BANNED arbitrarily by these little commie pea brains who use BOTS to read your mail, shut you down for nothing, and then allege "bulk mail". The shut-off described above was in a free account. But they shut me off also using bots and for no reason, meaning also arbitrary, in a PAID account at $75 USD a year a couple of weeks ago.

Reasons for switching to Proton Mail

Eyeball ache trying to read RED font on white glaring background.

Jeffrey Z.

Verified reviewer

Farming

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2022

The most lovable email provider available!

My experience has been 100% positive, I integrated my proton account with my custom domain and use it as my business email platform as well as for my personal emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Let me start by stating that I LOVE their clean smooth themes, I love the full featured message composer, I love the updated mobile app they released this summer, I love that I get absolutely NO SPAM, as well as no "promotional emails" There's tracker blocking built in, and best of all, Proton's stance is anti big tech! I love their generous storage allocation (15 GB) plus, every year they add an additional GB for free!

Cons:

The only thing I wish was improved is the loading time when I open an email in the mobile app. Otherwise it's as close to perfect as any software service can get!

Reasons for switching to Proton Mail

I'm strongly against google's big tech stance & was irritated that they could track my every move, read my emails & worst of all, barraged me with targeted promotional emails! I knew there was a reason that their email service was free!

stefano s.

Verified reviewer

Defense & Space

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Secure mail

using protonmail i feel my privacy level increased a lot. I think my messages are now secure!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like everything: security, graphics, GUI, ease of deployment, possibility to swithch from any other mail platform...

Cons:

i can't find something i don't like.. i am really satisfied

Reasons for choosing Proton Mail

swiss based, encryption level..... i think it's the Signal of email world

Reasons for switching to Proton Mail

Because i needed an higher security level

Alexandra N.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2020

Useful and secure that comes with a price

I think its a great, secure tool. But very hard to use for non technical people. Love the VPN functionality, and the new storage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love Protonmail. It is secure, I was an early user (due to having many geeky friends, who recommended it), but am hopelessly overburdened by the tech side of it. They have recently expanded by adding storage to protonmail, which was long needed. Their customer service that used to take ages is getting a bit faster as well.

Cons:

I know it can do a lot, but if you're not a techie, you won't use a fraction of what is possible with the paid version- and that includes VPN, Proton bridge, etc. So if I want any changes to my account, email redirects or whatever else, I have to ask friends or my assistant to change it. Which- in case a protonmail admin has to fix something, can take weeks. It would be AWESOME if you had video tutorials for different needs!

Reasons for switching to Proton Mail

I only switched my business communication- protonmail is way more secure than gmail.

Jena H.

Verified reviewer

Translation and Localization

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2022

Great for separating work email from personal email

Ratings Breakdown

Ease of use

Functionality

Pros:

I love ProtonMail's default domain name options and the ultra-simple, clean interface of the app and web version. It's great to know that my work emails are secure from the start without having to dig deep into the account settings. I love having zero spam in my work inbox.

Cons:

The search functionality could be improved, as I have trouble finding past emails based on keywords, whereas this is not a problem with Gmail.

Reasons for switching to Proton Mail

When I was starting out as a freelancer, it was very important for me to separate my personal email (Gmail) from my work email so that I could tell at a glance whether I needed to check it right away simply by looking at the notification icon on my phone's lock screen. ProtonMail has been perfect for this.

Patrick D.

Verified reviewer

Internet

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2023

A Near-Perfect Personal Email Provider

I was an early adopter, and their apps and service have continued to improve over time. The free plan is good enough for a Gmail replacement, but the paid plans give you access to many other services like a calendar, file storage, vpn, and more.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This is an excellent option for your personal email account. No ads, and completely secure when emailing other Proton accounts. This service has also consistently improved over time and has grown into an entire suite of privacy focused services.

Cons:

You lose most of the security when sending email to accounts outside of ProtonMail.

Reasons for switching to Proton Mail

ProtonMail doesn't scan my emails to serve up ads.

Aivar K.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

The most secure email for your business, if you are ready for some extra steps

The fact that it is fully encrypted gives me a peace of mind about the sensitive business information not being leaked, which is especially important in the age of GDPR. Certain conveniences have to be sacrificed though, and the software could be improved.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Full scale encryption Great flexibility with a number of inboxes, aliases Less expensive than using alternatives

Cons:

On a Mac, you have to install an app called "ProtonMail Bridge" for it to work with your email clients Protonmail Bridge often randomly logs out, and then it is a bit of a pain to log back in and sync everything up The spam filter is sometimes too aggressive and hides legitimate mail

Reasons for switching to Proton Mail

For security and privacy reasons. I have nothing against Zoho, but they don't offer the same level of security.

Marcel U.

Verified reviewer

Internet

Self-Employed

Used daily for less than 12 months

Review source

Reviewed May 2021

Feel safe

I use ProtonMail every day and I feel safe when I send my emails with encryption.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was looking for a good and safe email app that gives me the possibility to send encrypted emails to my customers. ProtonMail is the ultimate tool to do that. After the trial I payes for a subscription and integrated the mail functions with my domain name. I also got ProtonDrive, ProtonVPN and the ProtonCalendar, all secure. Now I send my invoices in a safe way without fear of interception and altering.

Cons:

I found no flaws that I like least about ProtonMail. Perhaps the possiblility of integration of ProtonDrive in my Explorer, but I think that will come soon.

Reasons for switching to Proton Mail

I feel much safer with a product that is made to feel safe and anonymous.

Showing 1 - 10 of 119 Reviews

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