Everbridge Mass Notification 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Everbridge Mass Notification

4.4

(22)

Pricing

Starting at $5,000.00 per year

About Everbridge Mass Notification

Everbridge Mass Notification is a cloud-based solution that helps businesses in education. retail, healthcare, manufacturing and other industries send messages via SMS, voice calls, emails, desktop and as in-app alerts. It enables users to automatically categorize recipients and message content based on location, severity, department and incident type.

Everbridge Mass Notification allows businesses to create message templates and broadcast them across websites, internal communication channels and social media. Administrators can configure role-based permissions, restricting specific users to edit or delete information. Additionally, supervisors can import, organize and maintain a contact database, ensuring quick access to information during emergencies.

Everbridge facilitates integration with several third-party human resources (HR) and business continuity planning (BCP) solutions. Android and iOS mobile applications allow users to monitor situations remotely. Pricing is available on request and support is extended via phone, email, documentation and other online measures.

Everbridge Mass Notification Screenshots

Everbridge Mass Notification Pricing and Plans

Starting price: $5,000.00 per year

Free Trial

Free Version

Basic

$5,000.00

per year

No plan information available

Everbridge Mass Notification Features

Popular features found in Emergency Notification
Contact Database
Geolocation
Incident Management
Mobile Alerts
Multi-Channel Communication
Real-Time Notifications
Scenario Planning
Templates
Two-Way Communication
More features of Everbridge Mass Notification
Access Controls/Permissions
Activity Dashboard
Chat/Messaging
Communication Management
Contact Management
Email Alerts
Event Triggered Actions
Interaction Tracking
Mass Notifications
Multi-Language Alerts
Push Notifications
Real-Time Monitoring
Reporting/Analytics
Risk Alerts
SMS Messaging
Third-Party Integrations

Everbridge Mass Notification User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

36%

Secondary Ratings

Ease of Use

4.3

Value for money

3.6

Customer support

4.2

Functionality

4.1

Syed Saqib A.

Verified reviewer

Computer Software

10000+ employees

Used daily for less than 2 years

Review source

Reviewed January 2019

A Decent "Collaboration" tool

A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reachability to people cannot be made easier. Lets you work with great mobility Very intuitive user interface.

Cons:

Should provide a feature for knowledge base articles or documentation to be stored Should also provide more flexibility in duration of broadcast Should improve the navigation

Amanda C.

Verified reviewer

Education Management

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed January 2025

Reliable software trusted by large companies

Reliable system that does the job. Only issue is the emails ask us to click a link to acknowledge receipt, however our internal IT policy is to avoid clicking on links for security reasons.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliably send notifications via phone call, text and email

Cons:

The use of links to acknowledge receipt of the message

Shivani B.

Verified reviewer

Insurance

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed January 2025

Shivani’s review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

API integration with our HRM tools and maintenance

Cons:

Less number of fields for the mass notification

Verified

Reviewer

Food & Beverages

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Crisis Management Tool for Our Teammates - Everbridge Mass Notification

Everbridge is a core foundation to our risk and security program. It allows us to quickly get a hold of our teammates and make them aware of any event that may impact their health or safety. It also allows them to respond to notifications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everbridge is very simple to use but very powerful. It integrates into our HRIS system, removing the burden of adding or removing employees (contacts). It allows us to create groups (manually or automatically).

Cons:

Reporting and dashboard reporting needs to be improved in Everbridge. It's also difficult to create rule-based groups.

Verified

Reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Best notification system

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This software is very easy to use with a lot of powerful features. All messages can be send in mass which is very impressive

Cons:

pricing is high compare to other alternatives. Reporting and dashboard reporting can be improved even more

Cindy M.

Verified reviewer

Public Relations and Communications

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2019

everbridge

I use this product often during the week and am very pleased with it

Ratings Breakdown

Ease of use

Functionality

Pros:

I use this product every time we have to do a mass notification through the PD or Fire department. It is the easiest product ever!

Cons:

To be honest there is not anything I don't like about this product. Its functional and so easy to use. Everyone gets the notification at once and is alerted via phone or email

Verified

Reviewer

Law Enforcement

51-200 employees

Used other for more than 2 years

Review source

Reviewed January 2019

Easy Solution for Notifications

This tool has come in handy. For example, we were able to notify county residents to avoid a deadly gas spill on a highway that was closed off.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the ability to notify residents within a drawn geographical region.

Cons:

The one thing I least like is that in order for persons to receive notifications they would need to subscribe prior. We overcame this by promoting the service.

Verified

Reviewer

Gambling & Casinos

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed September 2020

A Tool That Offers Cohesive Emergency Notification Process With Built-In Alerting Function

Everbridge, in conjunction with organization's internal ITSM technology, facilitates consistent, glitch-free, prompt and complete communication every time to responders and stakeholders. Based off of the preconfigured business rules, Everbridge covers emergency alerting for IT outages, Cyber Security Breaches, Power Outages and Major IT Escalations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everbridge adds notable business value by adhering to right IT Service Management processes and ITIL standards which significantly reduces negative impact of operational issues, improves productivity, saves production slowdowns and expedites communication for critical outages/incidents. This tool complies with organizational and industry guidelines, which is really an important factor.

Cons:

Customization from Administrator's standpoint can be improved in order to let the Admin can make changes to default message templates as well as can edit reporting capability, per business and process owner's requirements.

Reasons for choosing Everbridge Mass Notification

I was not included in the business team which made this decision

Verified

Reviewer

Government Relations

5001-10000 employees

Used other for less than 12 months

Review source

Reviewed November 2020

Mass notifications

Ratings Breakdown

Ease of use

Functionality

Pros:

Everbridge is a great system that notifies all contacts on your account with the emergency or notice needed. Notifications are sent out to every email, phone number or cell phone listed on the contact account so it will be received in many forms.

Cons:

Everbridge sends the notice out to each contact phone number at the same time. For example a work phone number and a personal cell phone will ring at the same time.

Verified

Reviewer

Insurance

501-1000 employees

Used other for less than 2 years

Review source

Reviewed November 2018

Great mass communication tool

Ratings Breakdown

Ease of use

Functionality

Pros:

the ability to send out a message in multiple media formats instantly and the ability to track responses make this a great tool

Cons:

how easy it is to send out a false message accidentally.

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Everbridge Mass Notification 2026: Benefits, Features & Pricing

Overview

About Everbridge Mass Notification

Everbridge Mass Notification Screenshots

Everbridge Mass Notification Pricing and Plans

Everbridge Mass Notification Features

Everbridge Mass Notification User Reviews

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